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HTC One max User Guide - Page 147

Performing a factory reset using hardware buttons, Fast boot, Settings, Power, FACTORY RESET

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147 Sync, backup, and reset Performing a factory reset using hardware buttons If you can't turn HTC One max on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One max. The Fast boot option in Settings > Power must not be selected. 1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button. 2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons. 3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

Section	Page
Unboxing	9
HTC One max	9
Front panel	9
Back panel	10
Back cover	10
Removing the back cover	10
Replacing the back cover	11
micro SIM card	12
Inserting the micro SIM card	12
Removing the micro SIM card	13
Storage card	13
Inserting the storage card	13
Unmounting the storage card	13
Removing the storage card	13
Charging the battery	14
Switching the power on or off	14
Switching the power on	14
Switching the power off	15
Want some quick guidance on your phone?	15
Exploring HTC One max	15
Searching Tips & Help	15
Phone setup and transfer	16
Setting up your new phone for the first time	16
Transferring content from an Android phone	17
Transferring content from an iPhone	18
Transferring contacts from your old phone through Bluetooth	18
Getting contacts and other content into HTC One max	19
Restoring your backup from your online storage to HTC One max	19
Transferring photos, videos, and music between your phone and computer	20
Home screen	21
Getting to know your settings	21
About the fingerprint scanner	21
Adding a fingerprint	22
Adding, removing, or editing fingerprints	23
Updating your phone's software	23
Installing a software update	23
Installing an application update	24
Enabling automatic updates	24
Checking for updates manually	24
Getting apps from Google Play	25
Finding and installing an app	25
Restoring apps from Google Play	25
Downloading apps from the web	26
Uninstalling an app	26
Your first week with your new phone	27
About your phone	27
Features you'll enjoy on HTC One max	27
Basics	29
Touch gestures	29
Can't use multi-finger gestures in your apps?	33
Motion gestures	33
Sleep mode	35
Switching to Sleep mode	35
Waking up from Sleep mode	35
Unlocking the screen	35
Opening an app	35
Opening an app or folder from the lock screen	36
Switching between recently opened apps	36
Refreshing content	36
Using Quick Settings	37
Customizing Quick Settings	37
Miss having a Menu button?	37
Capturing your phone's screen	37
HTC BlinkFeed	38
Your dynamic Home screen	38
Turning HTC BlinkFeed on or off	38
Selecting feeds	39
Customizing the Highlights feed	39
Adding or removing locales	39
Adding topics of your interest	40
Reading articles in the Feeds panel	40
Saving articles for later	40
Deleting tiles from the Feeds panel	40
Posting to your social networks	40
Notifications	41
Notification LED	41
Notifications panel	42
Working with text	43
Selecting, copying, and pasting text	43
Sharing text	43
The HTC Sense keyboard	44
Entering text	44
Selecting a keyboard layout	45
Choosing and switching between keyboard languages	45
Entering text with word prediction	45
Setting a second language for word prediction	46
Adding words and phrases to the word prediction dictionary	46
Editing or deleting words and phrases in the word prediction dictionary	46
Using the Trace keyboard	47
Entering text by speaking	47
Battery	48
Checking battery usage	48
Displaying the battery percentage	48
Checking battery history	48
Getting the battery to last longer	48
Using power saver mode	51
Camera	52
Camera basics	52
Zooming	52
Switching between the front and main camera	52
Choosing an effect	53
Setting the video resolution	53
Choosing a flash mode	53
Taking a photo	53
Recording video	53
Taking a photo while recording a video (VideoPic)	54
Taking continuous camera shots	54
Camera scenes	54
Improving portrait shots	54
Taking a self portrait	55
Taking HTC Zoe photos	55
What is HTC Zoe?	55
Taking a panoramic photo	56
Using dual capture mode	56
Using HDR	57
Recording videos in slow motion	57
Tips for capturing better photos	57
Gallery	60
Viewing photos and videos in Gallery	60
Viewing photos and videos by event	60
Viewing photos by location	60
Watching and trimming a video	61
Viewing photo highlights	61
Saving a photo from a video	62
Organizing your photos and videos	62
Showing or hiding albums	62
Copying or moving photos or videos to another album	62
Renaming an album	62
Merging or splitting events	63
Editing your photos	63
Drawing over a photo	63
Adding custom photo effects	64
Sharing or saving a frame from an HTC Zoe photo	65
Viewing photos in your social networks	65
Adding an online service	65
Changing the video playback speed	66
Viewing and editing Video Highlights	66
Creating an animated gif	67
Creating an action sequence shot	68
Editing a group shot	68
Removing unwanted objects in a photo	69
Sending your photos and videos	69
Sharing your photos on social networks	70
Sharing Video Highlights through HTC Share	71
Managing collections in HTC Share	72
HTC Share settings	72
Personalizing	73
Making HTC One max truly yours	73
Changing your wallpaper	73
Personalizing the launch bar	74
Adding a widget to your Home screen	74
Changing the settings of a widget	75
Resizing a widget	75
Adding apps and other shortcuts on your Home screen	75
Rearranging or removing widgets and icons on your Home screen	76
Moving a widget or icon	76
Removing a widget or icon	76
Arranging apps on the All Apps screen	76
Grouping apps into a folder	77
Renaming a folder	77
Removing items from a folder	78
Hiding or unhiding apps	78
Adding, removing, or arranging widget panels	78
Changing your main Home screen	79
Changing the sounds for your ringtone, notifications, and alarm	79
Rearranging application tabs	79
Adding a widget on the lock screen	80
Moving or deleting a lock screen widget	80
Phone calls	81
Making a call with Smart dial	81
Changing the Phone dialer layout	81
Dialing an extension number	82
Returning a missed call	82
Using Speed dial	82
Assigning a speed dial key	82
Calling a phone number in a text message	83
Calling a phone number in an email	83
Calling a phone number in a Calendar event	83
Making an emergency call	83
Receiving calls	84
Answering or rejecting a call	84
Muting the ringing sound without rejecting the call	84
Look who's calling	84
Viewing a task reminder while on a call	84
What can I do during a call?	85
Putting a call on hold	85
Switching between calls	85
Turning the speakerphone on or off during a call	85
Muting the microphone during a call	85
Ending a call	85
Setting up a conference call	86
Checking calls in the Call History	86
Adding a new phone number to your contacts from Call History	86
Clearing the Call History list	87
Blocking a caller	87
Changing ringtone settings	87
Switching between silent, vibrate, and normal modes	87
Lowering the ring volume automatically	87
Making HTC One max ring louder in your pocket or bag	87
Home dialing	88
Changing the default country code for Home dialing	88
Turning off Home dialing	88
Messages	89
Sending a text message (SMS)	89
Sending a multimedia message (MMS)	89
Creating a slideshow	90
Can't find your contacts' email addresses in Messages?	90
Sending a group message	91
Top questions on group MMS	91
Resuming a draft message	92
Replying to a message	92
Replying to a contact's other phone number	92
Why am I not receiving text messages from contacts who use iPhone?	93
Saving a text message in the Tasks app	93
Forwarding a message	93
Viewing and saving an attachment from a multimedia message	94
Moving messages to the secure box	94
Blocking unwanted messages	95
WAP push messages	95
Opening and reading a new WAP push message	95
Viewing all your WAP push messages	95
Copying a text message to your micro SIM card	96
Deleting messages and conversations	96
How do I protect a message from being deleted?	96
Search and web browser	97
Searching HTC One max and the Web	97
Performing searches on the Web and HTC One max	97
Searching the Web with your voice	97
Setting search options	98
Getting instant information with Google Now	98
Setting up Google Now	98
Changing card settings	99
Dismissing and hiding cards	99
Refreshing Google Now	99
Turning off Google Now	99
Browsing the Web	100
Maximizing your browsing space	100
Using browser tabs	101
Saving web content for later	101
Setting browser options	102
Bookmarking a webpage	102
Not seeing your bookmark?	103
Syncing your bookmarks with Google Chrome	103
Using your browsing history	103
Clearing your browsing history	104
Private browsing	104
Fun and entertainment	105
Using Scribble	105
Composing a note	105
Inserting images in a note	105
Inserting an illustration and stickers in a note	106
Creating a note for a photo blog	107
Grouping notes into a notebook	108
Sharing a note	108
Listening to music	109
Creating and working with playlists	109
Playing the songs in a playlist	110
Deleting playlists	110
Adding a song to the queue	110
Updating album covers and artist photos	111
Setting a song as a ringtone	111
Trimming an MP3 ringtone	111
Viewing song lyrics	112
Looking up related music info	113
Finding music videos on YouTube	113
Listening to FM Radio	113
Enjoying TV with HTC One max	113
Setting up the TV app	114
Using the EPG	114
Adding another EPG	115
Editing, renaming, or removing a Room	115
Scheduling TV programs	116
Watching on demand videos	116
Setting up your remote control	117
Customizing the remote control buttons	117
Controlling your TV with HTC One max	118
Controlling your TV from the Notifications panel	118
Watching videos on YouTube	119
Preloading videos	119
Connecting to your home entertainment system	120
About HTC Media Link HD	120
Sharing your media on DLNA devices	121
Storage	122
Phone storage	122
Types of storage	122
Copying files to or from HTC One max	122
Making more storage space	123
Encrypting data on HTC One max	124
Phone storage encryption	124
Storage card encryption	124
Google Drive	125
Using Google Drive on HTC One max	125
Activating your free Google Drive storage	126
Checking your Google Drive storage space	126
Uploading your photos and videos to Google Drive	126
Sharing the link to Google Drive photos and videos	127
Sharing links to documents or files in Google Drive	127
Giving people access through the Drive app	128
Working with documents that are stored in Google Drive	128
Saving a document from HTC One max to Google Drive	129
Getting help	129
Unlinking HTC One max from your Google Drive storage	129
Dropbox	130
Using Dropbox on HTC One max	130
Checking your Dropbox storage space	130
Unlinking HTC One max from Dropbox	130
Sync, backup, and reset	131
Online sync	131
Adding your social networks, email accounts, and more	131
Adding one or more Google Accounts	131
Forgot your Google Account password?	132
Syncing your accounts	132
Removing an account	132
Backup	133
Ways of backing up files, data, and settings	133
Using HTC Backup	134
Backing up HTC One max to Google Drive	134
Restoring your backup to HTC One max from Google Drive	135
Switching from your previous online storage to Google Drive	136
Backing up your data locally	136
Backing up your contacts	136
Restoring contacts	136
Backing up your text messages	137
Backing up text messages by email	137
Restoring text messages	137
Backing up your personal dictionary	138
Importing your personal dictionary	138
Backing up or restoring tasks	138
HTC Sync Manager	138
About HTC Sync Manager	138
Installing HTC Sync Manager on your computer	139
Transferring iPhone content to your HTC phone	140
Copying or removing media on your phone	141
Batch importing all music, photos, and videos from your phone	141
Importing documents from your computer to your phone automatically	142
Data and applications that HTC Sync Manager can sync with	142
Syncing data between your phone and your computer	142
Syncing playlists between your phone and your computer	143
Types of content HTC Sync Manager can back up and restore	144
Backing up your phone to your computer	144
Restoring your backup from your computer to your phone	144
HTC Sync Manager keeps opening automatically?	145
Checking for new HTC Sync Manager updates	145
Getting help	145
Reset	145
Restarting HTC One max (Soft reset)	145
HTC One max not responding?	146
Resetting HTC One max (Hard reset)	146
Performing a factory reset from settings	146
Performing a factory reset using hardware buttons	147
People	148
Your contacts list	148
Filtering your contacts list	148
Finding people	149
Setting up your profile	149
Adding a new contact	150
How do I add an extension number to a contact number?	150
Editing a contact’s information	151
Getting in touch with a contact	151
Importing or copying contacts	151
Importing contacts from your micro SIM card	151
Importing a contact from an Exchange ActiveSync account	152
Copying contacts from one account to another	152
Merging contact information	152
Accepting contact link suggestions	152
Manually merging contact information	153
Breaking the link	153
Sending contact information	153
Sending multiple contact cards	153
Contact groups	154
Creating a group	154
Sending a message or email to a group	154
Editing a group	154
Managing your contact groups	155
Email	156
Gmail	156
Viewing your Gmail Inbox	156
Sending an email message in Gmail	157
Replying to or forwarding email messages in Gmail	157
Mail	158
Checking your mail	158
Organizing your inbox	158
Sending an email message	159
Resuming a draft email message	159
Reading and replying to an email message	159
Saving an image in an email message	159
Saving an email message in the Tasks app	160
Managing email messages	160
Sorting email messages	160
Moving email messages to another folder	160
Deleting email messages	160
Searching email messages	160
Searching for emails from a contact	161
Working with Exchange ActiveSync email	161
Flagging an email	161
Setting your Out of the office status	161
Sending a meeting request	161
Adding an email account	162
What is Smart Sync?	162
Travel and maps	163
Location settings	163
Turning location services on or off	163
Google Maps	163
About Google Maps	163
Getting around maps	163
Searching for a location	164
Finding services near you	165
Checking the details of a location	166
Exploring places and activities near you	166
Getting directions	166
HTC Car	167
On the road with HTC Car	167
Using voice commands in HTC Car	167
Playing music in HTC Car	168
Listening to Internet radio with TuneIn	168
Finding your way with HTC Car	169
Exploring what's around you	169
Finding places in HTC Car	169
Staying connected to your contacts	169
Handling incoming calls in HTC Car	169
Making phone calls in HTC Car	170
Customizing HTC Car	170
Other apps	171
Using the Clock	171
Setting the date and time manually	171
Setting an alarm	171
Checking Weather	172
Viewing the Calendar	172
Month view	172
Day and agenda views	173
Week view	173
Scheduling or editing an event	173
Checking your schedule for an event	174
Choosing which calendars to show	174
Why aren’t my calendar events showing up?	174
Sharing an event	175
Accepting or declining a meeting invitation	175
Dismissing or snoozing event reminders	176
Recording voice clips	176
Keeping track of your tasks	177
Creating a task	177
Managing tasks	177
Managing task lists	178
Switching to Kid Mode	178
How can I allow my child to access an app in Kid Mode?	179
Closing Kid Mode	179
Internet connections	180
Data connection	180
Turning the data connection on or off	180
Adding a new access point	180
Managing your data usage	181
Turning data roaming on or off	181
Keeping track of your data usage	181
Viewing the data usage of apps	182
Wi-Fi	182
Turning Wi-Fi on and connecting to a wireless network	182
Preventing notifications from unsecured Wi-Fi networks	183
Connecting to a Wi-Fi network via WPS	183
Disconnecting from the current wireless network	183
Connecting to a different Wi-Fi network	184
Logging into a public Wi-Fi network automatically (WISPr)	184
Connecting to a virtual private network (VPN)	184
Adding a VPN connection	185
Connecting to a VPN	185
Disconnecting from a VPN	185
Using HTC One max as a wireless router	186
Sharing your phone's Internet connection by USB tethering	187
Wi-Fi printing	187
Printing a photo	188
Adding a printer	188
Wireless sharing	189
Connecting a Bluetooth headset	189
Reconnecting a Bluetooth headset	189
Unpairing from a Bluetooth device	190
Where sent information is saved	190
Receiving files using Bluetooth	191
Sharing content with NFC	192
Turning NFC on or off	192
Beaming content	193
Settings and security	194
Checking your phone's HTC Sense version	194
Turning Airplane mode on or off	194
Turning Do not disturb mode on and off	194
Allowing incoming calls to bypass Do not disturb mode	195
Turning automatic screen rotation off	195
Screen not rotating?	195
Adjusting the time before the screen turns off	196
Adjusting the screen brightness	196
Touch sounds and vibration	196
Turning touch sounds and vibration on and off	196
Turning off keyboard sounds and vibration	196
Changing the display language	197
Accessibility settings	197
Magnifying your phone's screen	197
Turning Magnification gestures on or off	197
Using Magnification gestures	197
Working with certificates	198
Installing a digital certificate	198
Assigning a PIN to help protect your SIM card	198
Restoring a SIM card that has been locked out	199