HP Pavilion Elite e9100 Getting Started

HP Pavilion Elite e9100 - Desktop PC Manual

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  • HP Pavilion Elite e9100 | Getting Started - Page 1
    Getting Started
  • HP Pavilion Elite e9100 | Getting Started - Page 2
    802.11n WLAN (wireless local area network) are draft specifications and not final. If the final specifications differ from the draft specifications, it may affect the ability of this device to communicate with other 802.11n WLAN devices. HP supports lawful use of technology and does not endorse or
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    Using Software...33 Getting More Information 35 Using the Onscreen Help and Support Center 35 Accessing Support on the Web 35 Finding Guides on the Web 35 Finding Onscreen Guides 36 Using the PC Help & Tools Folder 36 Using HP Total Care Advisor Software 37 Using the Computer with Safety and
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    Troubleshooting and Maintenance 39 Troubleshooting Computer Problems 39 Repairing Software Problems 57 Maintenance ...60 System Recovery...63 Performing the Post-Recovery Procedure 67 Index...69 iv Getting Started (features vary by model)
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    : Please read "Safety Information" in the Limited Warranty and Support Guide before installing and connecting the computer to the electrical power system cords to a power surge protection device. Use a power strip specifically labeled as having surge protection, or an uninterruptible power supply (
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    Connecting other devices to the computer (Select models only) Connect the main hardware devices, such as the monitor, keyboard, and mouse, to the back of the computer. See your setup poster for information on connecting your mouse, keyboard, monitor, and speakers. Other peripheral devices can plug
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    Power cord and devices Icon/Label Description and function (continued) Keyboard (PS/2 connector). Universal Serial Bus (USB) 2.0 for mouse, keyboard, digital cameras, or other devices with USB connectors. Network Modem Icon/Label ETHERNET Description and function Ethernet LAN connector to
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    Display video output Icon/Label Description and function NOTE: For specific information, see the documentation that came with the display device. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a VGA monitor. You may
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    speaker system must have its own power source, such as batteries or a separate power cord. For detailed instructions about how to connect and configure other multichannel speakers, go to the Web support page for your model; see "Accessing Support on the Web" on page 35. Setting Up Your Computer 5
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    Connecting a stereo-speaker system To connect active speakers, such as left/right stereo speakers or a 2.1 system of two speakers and a subwoofer, to the computer: 1 Make sure the computer is turned off. Make sure the speaker system is turned off and unplugged. 2 Connect the speaker system cable to
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    (Select models only) You can connect the computer to a wireless network supporting IEEE 802.11b, 802.11g, or 802.11n (select models only) an existing wireless LAN with an Internet connection. Consult your Internet Service Provider (ISP) for further information. To verify that the integrated WLAN
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    . Before you can use telephone dial-up to connect to the Internet and send or receive e-mail and faxes, you must connect your telephone service line to the modem (A). 1 Plug a modem/telephone cable into the computer modem connector (A). Note that the modem connector on the computer may be green
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    Video input with audio Icon/Label S-Video Description and function S-video In connector to connect video input from a TV set-top box output connector. Composite Video S-Video 2 Composite Video In connector (yellow) to connect video input from a TV set-top box. Secondary S-video connector to
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    Video input with audio Icon/Label A/V In Audio 2 L A/V In Audio 2 R Description and function (continued) Secondary left audio input connector (white). NOTE: This Audio In connector is connected to the TV tuner. You must use the Audio In connector, which is connected to the motherboard and located
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    Connecting the TV signal source coaxial cable (no set-top box) To connect the computer into an existing setup for the TV signal source without a set-top box, insert (add) a splitter (B) to route the coaxial TV signal cable from the wall outlet (A) to the computer connector (C). Callouts A TV signal
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    Connecting the TV signal source with a set-top box and using S-video or composite video cable to the computer To use video output from the set-top box (F), add the cables to route video and audio to the computer: Do not detach any cables from the existing setup. Connect an S-video cable (or you can
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    Using an infrared receiver (IR) blaster (Select models only) If you have a cable TV or satellite TV set-top box, you can control the set-top box from the computer by using the remote control sensor cable/IR blaster (select models only) and the connector on the computer (not available on all models).
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    14 Getting Started (features vary by model)
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    to register with HP or Compaq, sign up for updates, and get online. The antivirus software may automatically open. Follow the onscreen instructions to set up this tool, which protects the computer and your privacy. 5 When you see the Windows Vista desktop, the initial setup is complete. For
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    Turning Off the Computer For best results when using Windows Vista, do not shut down the computer except when you must turn off the power for safety reasons: to make repairs, to install new hardware or cards in the computer, or to change a battery. As an alternative to shutting down the computer,
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    Action Click the Windows Vista start button and click: Description (continued) Sleep The Power button. Or The Arrow button next to the Lock button, and then click Sleep. When you select Sleep mode, the computer goes into a reduced-power state, and the monitor is blank, as if it were turned off.
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    to the Internet through the telephone modem, a local area network (LAN), or digital subscriber line (DSL). Check with your Internet Service Provider (ISP) for specific information on the connection. 1 Refer to "Setting Up Your Computer" on page 1 to make the hardware connections. You need: For
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    the Windows Vista start button on the taskbar. b Click All Programs. c Click Online Services and then click Get Online. d Follow the onscreen instructions to select an ISP and set up Internet service. NOTE: Online Services provides a list of ISPs, however, you may choose another ISP or transfer an
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    by clicking the X in the upper-right corner. For help with audio, check the troubleshooting items in "Audio and speakers" on page 47. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting More Information" on page 35. Enabling an HDMI-connected display
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    Selecting the Microphone The microphone connector on your computer is ready to use. If you have more than one microphone connected, select the microphone that you would like to use in Windows Vista. NOTE: When you have a webcam or an audio player connected to the computer, because of the audio input
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    , or deleted, it is essential to record each password immediately and store it in a secure place. Do not store passwords in a file on the computer. You can use the same start button on the taskbar, click Help and Support, and then type passwords into the Search Help box and press Enter. See "Using
  • HP Pavilion Elite e9100 | Getting Started - Page 27
    Instructions for using and updating the antivirus software, and for purchasing extended update service, are provided within the program. For more information about computer viruses: Click the Windows Vista start button on the taskbar, click Help and Support To solve the problem temporarily, disable
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    Installing critical security updates CAUTION: To reduce the risk of information damage or loss from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Additional updates to the operating system and other software may have become
  • HP Pavilion Elite e9100 | Getting Started - Page 29
    click the account user name you want to change. 4 Follow the onscreen instructions or click an action to proceed. Guidelines for Installing Software and Hardware need help, check the manufacturer documentation or customer service information. For antivirus software, uninstall the existing software
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    guides you to copy files and settings to a storage device or across the Easy Transfer Cable connected to the old computer. The Easy Transfer Cable is a USB cable designed to specifically Transfer. 4 Follow the onscreen instructions in the Windows Easy Transfer Support, and then type moving files
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    come with a multi-format memory card reader (optional, select models only). Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files. The memory card reader can read from and write to a variety of types of memory cards and the IBM Microdrive disk
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    must insert media correctly. Note the direction of the notched corner on the media. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting More Information" on page 35. Also: CompactFlash and Microdrive media are keyed and cannot be inserted incorrectly
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    Using a Vertical CD/DVD Drive (Select models only) Your computer may have an optical disc drive that is installed in a vertical position. Press the Eject button on or near the drive door (A) to eject the CD/DVD tray. Place a standard-sized disc in the tray with the label facing out, and then press
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    Technology (Select models only) The following section provides instructions for making a disc label by using LightScribe (select models only), identified by the LightScribe logo Labeling software that supports LightScribe A writable LightScribe disc (sold separately) Making a LightScribe label
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    8 Click the arrow button at the bottom of the window to continue. 9 Under Step 3: Edit Layout: a Select a layout style by clicking Select under Layout Style. Select the style you want, and then click OK. b Select a background image by clicking Select under Background Image. Highlight the image you
  • HP Pavilion Elite e9100 | Getting Started - Page 36
    or DVD in the CD/DVD drive. 2 Press the HP Easy Backup button. Follow the onscreen instructions. 3 If you are using a CD or DVD, label the backup media clearly, and store it in a safe place. Peripheral Device Landing Pad and Cable Routing (HP Elite Series models only) On the top of the computer is
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    Organize digital media files. The following table describes the functionality that is specific to each of these programs. Use the table to determine which program DVD Writer/CD Writer drive. To do this, follow the installation instructions that came with the CD. To open any of these programs, click
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    ) Quickly organize the Web links you want available on your desktop. Comparison-shop using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools. Microsoft Windows Movie Maker (select models only
  • HP Pavilion Elite e9100 | Getting Started - Page 39
    on the Web You can find information for your computer by using the Internet to access the Support Web site address listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click
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    listed in the folder, your computer has no onscreen guides. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information and programs. To see the items in the PC Help & Tools folder: 1 Click the Windows Vista start button
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    PC Help provides simple access to help and support information for your computer. Products Showcase provides a listing of products and services the taskbar, click All Programs, click User Guides, and then click Safety & Comfort Guide. Or Type http://www.hp.com/ergo into the Web browser address box,
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    38 Getting Started (features vary by model)
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    Help and Support Center or access the Support Web site. (See "Getting More Information" on page 35). Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a monitor or a printer. Troubleshooting Computer Problems These
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    and Support Guide to contact Support. Test the wall outlet by connecting a different electrical device to it. Incompatible memory (RAM) may have been installed. Reinstall the old memory to return your computer to its original state. For instructions, refer to the Upgrading and Servicing Guide. Use
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    : If any of the pins are bent, replace the monitor connector cable. If no pins are bent, reconnect the monitor connector cable to the computer. Troubleshooting and Maintenance 41
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    Realtek HDMI Output. The Realtek Digital Output Properties window opens. 6 Click the Supported Formats tab. 7 Place a check in the 48.0 KHz check box, and setting in Windows Vista: 1 Right-click an empty area on the desktop, and then click Personalize. 2 Click Display Settings. 3 Adjust Resolution
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    the keyboard. 6 After the shutdown is complete, unplug and reconnect the mouse connector to the back of your computer, and then turn on your computer. Troubleshooting and Maintenance 43
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    less reflective surface under the mouse. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on your does not work or is not detected. A Check for these problems: Ensure you are using the wireless keyboard or wireless mouse within
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    the Connect button (A) on the receiver (which is also the LED light), and hold it for 5 to 10 seconds until the A light starts to flash. Troubleshooting and Maintenance 45
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    Wireless keyboard and mouse (continued) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected. (continued) 3 Check that the mouse is on (B), and push and hold the Connect button (C) on the underside of the mouse for 5 to 10 seconds until the LED (A) on the
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    Sleep button (select models only), or press the Esc key on the keyboard. Unplug headphones if they are connected to your computer (or speaker system). Troubleshooting and Maintenance 47
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    Audio and speakers (continued) Symptom Volume is very low or unsatisfactory. Possible solution Make sure you connected the speakers to the Audio Out (lime green) connector on the back of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered
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    service line; doing so may damage the NIC. For more information about connecting to the Internet, open the Help and Support Center; see "Using the Onscreen Help and Support open the wizard. 4 Follow the onscreen instructions. If your system has an external antenna, Troubleshooting and Maintenance 49
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    the disc with a disc cleaning kit, available from most computer stores. The driver may be corrupted or outdated. For detailed information the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1 Click the Windows Vista start button, and then
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    the files to the disc. Close all software programs and windows before recording. Ensure you have enough available space on your hard disk drive to store a temporary copy of the content. Click the Windows Vista start button, and then click Computer. Right-click the hard disk drive, and then click
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    the video file in a video editor, and then resave the file in a supported format. Codec error messages appear when I try to play certain video files. Open . 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the
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    the device vendor directly for an update. For HP peripheral devices, visit the HP Web site. For details, refer to the Limited Warranty and Support Guide. Ensure that all cables are properly and click Switch User. Choose a user with administrative privileges. Troubleshooting and Maintenance 53
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    , click Device Manager. 3 Click the plus sign (+) next to the problem device and check for an exclamation point in a yellow circle near the device If it is available, click the Troubleshoot button, and follow the onscreen instructions in the device troubleshooter wizard. 8 Restart the computer. Click
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    For the correct distance, refer to the device instructions. Remove and then reinstall the device: 1 Click and then click Next. 5 Follow the onscreen wizard instructions. The device may have too many connections. Either discoverability, refer to the device instructions. Ensure other devices that use
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    /Write or a Security switch. Ensure the switch is set to Write Enabled before you attempt to write data to the card. Ensure the amount of stored data does not exceed the storage limit of the memory card. 56 Getting Started (features vary by model)
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    card is one of the supported types: CompactFlash (I, II, xD. Some models may support additional types, such as Repairing Software Problems Your computer uses you are experiencing software problems. You must perform the if the new one does not solve your problem: 1 Click the Windows Vista start button,
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    -click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Or To revert to an earlier version of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System
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    the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Manager Vista start button, click All Programs, click PC Help & Tools, and then click Recovery to install, click Next, and follow the onscreen instructions. 5 When you have finished reinstalling, restart the
  • HP Pavilion Elite e9100 | Getting Started - Page 64
    Maintenance This section includes information about tasks you can perform to help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in the future. Maintenance tasks It is important that you perform simple maintenance
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    software, you may need to manually enable this feature (refer to properly. If you encounter problems with your computer later, together any fragmented files stored on your hard disk the Help and Support Center. See "Using the Onscreen Help and Support Center" on Troubleshooting and Maintenance 61
  • HP Pavilion Elite e9100 | Getting Started - Page 66
    Cleaning the computer and monitor 1 Unplug the computer from its power source. 2 Unplug the monitor from its power source. 3 Use a clean, dry cloth to dust the computer case and the monitor. 4 Use a clean cloth dampened with warm water to wipe the computer case and the monitor case clean. Do not use
  • HP Pavilion Elite e9100 | Getting Started - Page 67
    Recovery Discs - Run the system recovery from a set of recovery discs that you create from files stored on your hard disk drive. To create recovery discs, see the next section. Creating recovery discs Complete . It is normal that some of your discs may be rejected. Troubleshooting and Maintenance 63
  • HP Pavilion Elite e9100 | Getting Started - Page 68
    program tells you the specific number of blank discs PC Help & Tools, and then click Recovery Disc Creation. 3 Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1, Recovery 2). 4 Store HP Support. To purchase recovery discs, go to http://www.hp.com/support
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    . 10 Complete the registration process, and wait until you see the desktop. 11 Turn off the computer, reconnect all peripheral devices, and turn computer. 8 Complete the registration process, and wait until you see the desktop. 9 Turn off the computer, reconnect all peripheral devices, and turn
  • HP Pavilion Elite e9100 | Getting Started - Page 70
    Starting system recovery from recovery discs This section contains the procedure for performing a system recovery from the recovery discs you created as described in "Creating recovery discs" on page 63. NOTE: System recovery deletes all data and programs you created or installed after purchase.
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    click HP Update. b Follow the onscreen instruction to download driver and software updates. 8 If you performed a backup before the system recovery, copy the backup data files from the backup media to your hard disk drive. 9 Ensure your system is running up-to-date security software. Troubleshooting
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    68 Getting Started (features vary by model)
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    audio connector Audio Line In 5 Audio Line Out 5 audio input, left and right connectors 10 B backup 61 buttons Eject, for the CD/DVD drive 29 HP Easy Backup 32 Off, See turning off computer 16 C card reader, memory 27 carpal tunnel syndrome 37 CD minidisc, using 29 CD/DVD drive, using
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    connecting 6 connector type 4 Support Web site 35 surge protector 1 S-video In connector 9 System recovery 57, 63 system recovery discs, making 61, 63 System Restore 58 System Restore, Microsoft 58 T television 8 transferring information to your new computer 26 troubleshooting tables 39 turning off
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    U update drivers 57 system 23 Windows Vista 23 user accounts, creating 25 V video cables for TV 8 volume, adjusting in Windows Vista 20 W WEP 20 Windows Movie Maker, features 34 Windows Vista update 23 wired network connection 7 wireless LAN connection 7 network device, checking installation 19
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    Part number: 517215-001
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Getting Started