HP Pavilion Elite e9100 Getting Started - Page 53

Internet access, Help and Support Center; see Using the Onscreen Help

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Internet access Symptom I cannot connect to the Internet. Internet programs do not start automatically. Possible solution Contact your ISP for assistance. Verify that you are using the proper cables for your Internet connection type. Your computer may have a modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable to make a dial-up connection. The NIC uses a network cable to connect to a local area network (LAN). Do not connect a telephone cable to the NIC. Do not plug a network cable into a telephone service line; doing so may damage the NIC. For more information about connecting to the Internet, open the Help and Support Center; see "Using the Onscreen Help and Support Center" on page 35. Run the wireless setup wizard: 1 Click the Windows Vista start button, and then select Network. 2 In the Network window, click Network and Sharing Center. 3 In the Network and Sharing Center window, click Set up a connection or network to open the wizard. 4 Follow the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer. Try to connect again later, or contact your ISP for assistance. Log in to your ISP, and start the desired program. Troubleshooting and Maintenance 49

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Troubleshooting and Maintenance
49
Internet access
Symptom
Possible solution
I cannot connect to the
Internet.
Contact your ISP for assistance.
Verify that you are using the proper cables for your Internet
connection type. Your computer may have a modem and an
Ethernet network adapter (also called a network interface card,
or NIC). A modem uses a standard telephone cable to make a
dial-up connection. The NIC uses a network cable to connect to
a local area network (LAN). Do not connect a telephone cable
to the NIC. Do not plug a network cable into a telephone
service line; doing so may damage the NIC.
For more information about connecting to the Internet, open the
Help and Support Center; see “Using the Onscreen Help and
Support Center” on page 35.
Run the wireless setup wizard:
1
Click the
Windows Vista start button
, and then
select
Network
.
2
In the Network window, click
Network and Sharing
Center
.
3
In the Network and Sharing Center window, click
Set up
a connection or network
to open the wizard.
4
Follow the onscreen instructions.
If your system has an external antenna, try to move the antenna
to a better position. If the antenna is internal, try to move the
computer.
Try to connect again later, or contact your ISP for assistance.
Internet programs do
not start automatically.
Log in to your ISP, and start the desired program.