HP StorageWorks 1606 Brocade Fabric OS Troubleshooting and Diagnostics Guide v - Page 23

Gathering additional information, Connectivity Issues, FirmwareDownload Errors

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Building a case for your switch support provider 1 TABLE 3 Environmental changes Type of Change Date when change occurred Gathering additional information Below are features that require you to gather additional information. The additional information is necessary in order for your switch support provider to effectively and efficiently troubleshoot your issue. Refer to the chapter or document specified for the commands whose data you need to capture: • Configurations, see Chapter 3, "Connectivity Issues". • Firmwaredownload, see Chapter 5, "FirmwareDownload Errors". • Trunking, see Chapter 8, "ISL Trunking Issues". • Zoning, see Chapter 9, "Zone Issues". • FCIP tunnels, see the Fibre Channel over IP Administrator's Guide. • FICON, see the FICON Administrator's Guide. Fabric OS Troubleshoot and Diagnostics Guide 9 53-1001340-01

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Fabric OS Troubleshoot and Diagnostics Guide
9
53-1001340-01
Building a case for your switch support provider
1
Gathering additional information
Below are features that require you to gather additional information. The additional information is
necessary in order for your switch support provider to effectively and efficiently troubleshoot your
issue. Refer to the chapter or document specified for the commands whose data you need to
capture:
•
Configurations, see
Chapter 3, “Connectivity Issues”
.
•
Firmwaredownload, see
Chapter 5, “FirmwareDownload Errors”
.
•
Trunking, see
Chapter 8, “ISL Trunking Issues”
.
•
Zoning, see
Chapter 9, “Zone Issues”
.
•
FCIP tunnels, see the
Fibre Channel over IP Administrator’s Guide
.
•
FICON, see the
FICON Administrator’s Guide
.
TABLE 3
Environmental changes
Type of Change
Date when change occurred