IBM 689912U Hardware Maintenance Manual - Page 13

001 - Power-off the computer and all external devices. - Check all cables and power cords. - Set all display controls to the middle position. - Insert the Diagnostics diskette into drive A. - Power-on all external devices. - Power-on the computer. - Check for the following response: 1. Readable instructions or the Main Menu. DID YOU RECEIVE THE CORRECT RESPONSE? Yes No 002 If Rapid Resume is displayed, do the following: 1. Disable Rapid Resume, see "Running Rapid Resume Manager" on page 228. 2. Run the diagnostics tests. 3. Enable Rapid Resume after service is complete. - or - If the computer hangs during Rapid Resume, do the following: 1. Power-off; then, power-on the computer. 2. When the hard-disk drive activity light comes on, press Ctrl+Alt+Del to exit Rapid Resume and restart the computer. (Rapid Resume is now turned off.) - or - Go to the "Symptom-to-FRU Index" on page 32. 003 ARE ALL INSTALLED DEVICES IN THE COMPUTER HIGHLIGHTED ON THE MODULE TEST MENU OR HARDWARE CONFIGURATION REPORT? Yes No 004 Go to "Module Test Menu and Hardware Configuration Report" on page 26. 005 Run the Advanced Diagnostics test. If necessary, refer to "Diagnostics and Test Information" on page 203. If you receive an error, go to "Symptom-to-FRU Index" on page 32. If the test stops and you cannot continue, replace the last device tested. (Step 005 continues) Service Information 3