Home » IBM Manuals » Desktops » IBM 689912U » Manual Viewer

IBM 689912U Hardware Maintenance Manual - Page 467

IBM Canada Customer and Servicer Support, PC Co Bulletin Board - Montreal

Add to My Manuals
Save this manual to your list of manuals

Page 467 highlights

IBM Canada Customer and Servicer Support Number 800-661-PSMT 905-316-5556 514-938-6048 800-465-4YOU 800-IBM-SERV 800-263-2769 800-465-2222 416-443-5701 800-505-1855 800-465-7999 800-465-3299 905-316-3299 800-565-3344 905-513-3355 800-661-2131 800-268-3100 800-387-8343 800-487-7426 800-663-7662 800-IBM-9990 800-263-2769 416-443-5808 (Fax) 416-443-5755 514-938-3022 905-316-4255 604-664-6464 204-934-2735 800-661-7768 800-565-3344 800-387-8483 800-465-1234 905-316-4148 905-316-4100 (Fax) 905-316-4150 905-316-4100 (Fax) 905-316-4872 905-316-4100 (Fax) 800-661-2131 800-565-3344 416-443-5835 (Fax) 905-316-2445 905-316-3515 (Fax) 416-443-5778 800-505-1855 800-267-7472 Information Business Partner Marketing Support Business Partner Marketing Support Toronto Business Partner Marketing Support French Customer Relations Customer Service Dispatch Customer Service Parts Customer Support Center (ISC) Customer Service Repair Centre Dealer Support Group (DSG) HelpClub Registration / IBM Direct HelpFax HelpFax - Toronto HelpPC IBM Certification Administrator Mail to: 50 Acadia Drive Markham, Ontario L3R 0B3 IBM Education (A+ Course) IBM Information Network Support IBM PC Service Partners International Warranty Registration Lexmark Product Information PartnerLine Parts Orders, Exchange or Emergency Parts Regular Orders, Exchange Parts Orders, Inquiries PC Co Bulletin Board - Montreal PC Co Bulletin Board - Markham PC Co Bulletin Board - Vancouver PC Co Bulletin Board - Winnepeg PS Marketing Support (PSMT) PS/1 Warranty Customer Helpline PS/1 Warranty Service (DOAs) Publications Ordering Service Management Support Service Management Support Service (Warranty) Manager Service (Warranty) Manager Service Quality Programs Service Quality Programs Skill Dynamics (Education) ThinkPad EasyServe Warranty Claim Fulfillment Warranty Claim Reimbursement Warranty Claim Reimbursement Warranty Claim Parts Inquiry Warranty Provider Support Hotline Warranty Service, ThinkPad Reference Information 457

Section	Page
About This Manual	5
Related Publications	6
Contents	7
Service Information	11
General Checkout (Type 62XX, 65XX,	12
General Checkout (Type 6272 Models	15
Starting IBM PC Enhanced Diagnostics	19
Network Adapter LED Status	21
Token-Ring Card LED Status:	22
Token-Ring Table Terms and	23
General Checkout (Type 6275, 6285,	24
General Checkout (Type 6876, 6886)	27
Keyboard	37
Power Supply	38
20-Pin Main Power Supply Connection	40
Display	41
Symptom-to-FRU Index	42
Beep Symptoms	43
No Beep Symptoms	44
POST Error Codes	45
Error Messages	60
Diagnostic Error Codes	67
Miscellaneous Error Messages	88
Undetermined Problem	91
Replacing a Processor	91
Replacing a Video Cache Module	92
Replacing a System Board	93
System Board Replacement (Type 6588,	93
System Board Replacement (Type 6898)	94
System Board Replacement (Type 6561,	94
Type 6272 Parts	96
Parts Listing	97
Type 6275 Parts	99
Parts Listing	100
Type 6282, 6284 Parts	101
Parts Listing	102
Type 6285 Parts	104
Parts Listing	105
Type 6X7X Parts	106
Parts Listing	108
Parts Listing	108
Type 6560 Parts	117
Parts Listing	118
Type 6561 Parts	120
Parts Listing	121
Type 6562 Parts	122
Parts Listing	123
Type 6588, 6888 Parts	124
Parts Listing	125
Type 6591 Parts	127
Parts Listing	128
Type 6592 Parts	129
Parts Listing	130
Type 6598 Parts	131
Parts Listing	132
Type 6862 Parts	133
Parts Listing	134
Type 6888 Parts	135
Type 6889 Parts	136
Parts Listing	137
Type 6892 Parts	138
Parts Listing	139
Type 6893 Parts	141
Parts Listing	142
Type 6898 Parts	143
Parts Listing	144
Type 6899 Parts	146
Parts Listing	147
Common Parts	148
Reference Information	157
Safety Notices (Multi-lingual	166
Safety Information	170
General Safety	170
Electrical Safety	171
Safety Inspection Guide	172
Handling Electrostatic	174
Laser Compliance Statement	175
Product Description	177
Specifications Type 6272	179
Specifications Type 6275	180
Specifications Type 6282, 6284	181
Specifications Type 6285	182
Specifications Type 6X7X	183
Specifications Type 6X8X	184
Specifications Type 6560	185
Specifications Type 6561	186
Specifications Type 6562	187
Specifications Type 6588	188
Specifications Type 6589	189
Specifications Type 6591	190
Specifications Type 6592	191
Specifications Type 6598	192
Specifications Type 6862	193
Specifications Type 6888	194
Specifications Type 6889	195
Specifications Type 6892	196
Specifications Type 6893	197
Specifications Type 6898	198
Specifications Type 6899	199
Security Features	200
Hard Disk Drive Jumper Settings	205
CD-ROM, PD/CD-ROM Drive Jumper	209
BIOS Levels	210
Flash (BIOS/VPD) Update Procedure	211
Flash Recovery Boot Block Jumper	211
PC 360-S150 (Type 6598) Flash	212
Diagnostics and Test Information	213
Power-On Self-Test (POST)	213
POST Beep Codes	213
Error Code Format	214
Diagnostics Test Programs	215
Error Messages	223
Return Codes	224
Using the Test Programs	225
Setup Utility Program	230
Power Management	236
Network Settings	239
Flash over LAN (Update POST/BIOS	239
Wake on LAN	240
Recovering from Software Problems	241
Creating Utility Diskettes	241
IBM Wireless LAN	249
Problem Resolution Worksheet	255
Upgrading Adapter Microcode from the	257
System Board Memory	258
Supported Memory Configurations	262
PC 300 (Type 6272, 6282, 6284):	262
PC 300 (Type 6275, 6285):	262
PC 300 (Type 6561, 6591):	262
PC 300 (Type 6562, 6592):	262
PC 300 (Type 6588):	262
PC 330/350 Series (Type 6571, 6573, 6581,	262
PC 330/350 Series (Type 6575, 6585) -Pentium	263
PC 340 Series (Type 6560) - Pentium	264
PC 330/350 Series (Type 6576, 6586) -Pentium	265
PC 330/350 Series (Type 6577, 6587) -Pentium	265
PC 360-S150 Series (Type 6598) - Pentium	267
PC 365 Series (Type 6589) - Pentium Pro	267
PC 300 (Type 6862, 6892):	268
PC 730/750 Series (Type 6875, 6876, 6885,	268
PC 730/750 Series (Type 6877, 6887) -Pentium	269
IntelliStation (Type 6888, 6899):	270
IntelliStation (Type 6889):	270
IntelliStation (Type 6893):	270
IntelliStation (Type 6898):	270
Computer Exploded View (Type 6272)	271
Computer Exploded View (Type 6275)	272
Input/Output Connectors (Type 6275)	273
Cover Removal (Type 6275)	273
System Board Removal (Type 6275)	273
System Board Installation (Type 6275)	274
Drive Cage Service (Type 6275)	274
Computer Exploded View (Type 6282,	275
Computer Exploded View (Type 6285)	276
Input/Output Connectors (Type 6285)	277
Cover Removal (Type 6285)	278
Top Handle Cover Removal (Type 6285)	278
System Board Removal (Type 6285)	279
System Board Installation (Type 6285)	279
Non removable Hard Disk Drive Cage	279
Tab Removal (Type 6285)	280
Fan Removal (Type 6285)	280
Computer Exploded View (Type 6X7X)	281
Computer Exploded View (Type 6X8X)	282
Computer Exploded View (Type 6560)	283
Computer Exploded View (Type 6561)	284
Input/Output Connectors (Type 6561)	285
Cover Removal (Type 6561)	285
System Board Removal (Type 6561)	286
Drive Cage Service (Type 6561)	288
Fan Removal (Type 6561)	288
Computer Exploded View (Type 6562)	289
Cover Removal (Type 6562)	290
System Board Removal (Type 6562)	290
System Board Installation (Type 6562)	291
Drive Cage Service (Type 6562)	292
Computer Exploded View (Type 6588,	293
Microprocessor Removal (Type 6588,	294
Microprocessor Installation (Type 6588,	296
Microprocessor Bracket and Plate	297
Computer Exploded View (Type 6591)	298
Input/Output Connectors (Type 6591)	299
Cover Removal (Type 6591)	300
Top Handle Cover Removal (Type 6591)	300
System Board Removal (Type 6591)	301
Drive Cage Removal (Type 6591)	302
Non removable Drive Cage (Type 6591)	303
Tab Removal (Type 6591)	303
Fan Removal (Type 6591)	303
Computer Exploded View (Type 6592)	304
Cover Removal (Type 6592)	305
Top Handle Cover Removal (Type 6592)	305
Drive Cage Removal (Type 6592)	306
System Board Removal (Type 6592)	306
Computer Exploded View (Type 6598)	307
Side Cover Removal	308
Bezel Removal	308
Processor Removal	308
Computer Exploded View (Type 6862)	309
Input/Output Connectors (Type 6862)	310
Cover Removal (Type 6862)	310
System Board Removal (Type 6862)	310
System Board Installation (Type 6862)	311
Drive Cage Service (Type 6862)	311
Computer Exploded View (Type 6889)	312
Input/Output Connectors (Type 6889)	313
Side Cover Removal (Type 6889)	314
Top Handle Cover Removal (Type 6889)	314
Cage Removal (Type 6889)	315
Baffle Removal (Type 6889)	316
Computer Exploded View (Type 6892)	317
Input/Output Connectors (Type 6892)	318
Cover Removal (Type 6892)	319
Top Handle Cover Removal (Type 6892)	319
System Board Removal (Type 6892)	320
System Board Installation (Type 6892)	320
Non removable Hard Disk Drive Cage	320
Tab Removal (Type 6892)	321
Fan Removal (Type 6892)	321
Computer Exploded View (Type 6893)	322
Input/Output Connectors (Type 6893)	323
Cover Removal (Type 6893)	323
System Board Removal (Type 6893)	323
System Board Installation (Type 6893)	324
Drive Cage Service (Type 6893)	324
Computer Exploded View (Type 6898)	325
Input/Output Connectors (Type 6898)	326
Side Cover Removal (Type 6898)	327
Top Handle Cover Removal (Type 6898)	327
Cage Removal (Type 6898)	328
Computer Exploded View (Type 6899)	329
Keylock Assembly Exploded View	331
System Board Layouts	332
PC 300 (Type 6272, 6282, 6284) -Pentium	332
PC 300 (Type 6272, 6282, 6284) -Pentium	333
PC 300 (Type 6272, 6282, 6284) -Pentium	334
PC 300 Series (Type 6275, 6285) -Pentium	335
PC 300 Series (Type 6275, 6285) -Pentium	335
PC 300 Series (Type 6275, 6285) -Pentium	336
PC 300 Series (Type 6561, 6591) -Pentium	338
PC 300 Series (Type 6561, 6591) -Pentium	339
PC 300 Series (Type 6561, 6591) -Pentium	340
PC 300 Series (Type 6562, 6592) -Pentium	341
PC 300 Series (Type 6562, 6592) -Pentium	342
PC 300 Series (Type 6562, 6592) -Pentium	343
PC 300 (Type 6588) - Pentium II 233/266	344
PC 330/350 Series (Type 657X, 658X) -80486	345
PC 330/350 Series (Type 657X, 658X) -80486	345
PC 330/350 Series (Type 657X, 658X) -80486	347
PC 330/350 Series (Type 65X5) -Pentium	349
PC 330/350 Series (Type 65X5) -Pentium	350
PC 330/350 Series (Type 65X5) -Pentium	350
PC 330/350 Series (Type 65X6) -Pentium	351
PC 330/350 Series (Type 65X6) -Pentium	352
PC 330/350 Series (Type 65X6) -Pentium	353
PC 330/350 Series (Type 65X6) -Pentium	355
PC 330/350 Series (Type 65X6) -Pentium	356
PC 330/350 Series (Type 65X6) -Pentium	357
PC 340 Series (Type 6560) - Pentium	358
PC 340 Series (Type 6560) - Pentium	359
PC 340 Series (Type 6560) - Pentium	360
PC 330/350 Series (Type 6577, 6587) -Pentium	361
PC 330/350 Series (Type 6577, 6587) -Pentium	362
PC 330/350 Series (Type 6577, 6587) -Pentium	363
PC 360-S150 (Type 6598) - Pentium Pro	364
PC 360-S150 (Type 6598) - Pentium Pro	365
PC 360-S150 (Type 6598) - Pentium Pro	366
PC 360-S150 (Type 6598) - Pentium Pro	367
Matrox Graphics Adapter (MGA) Switch	368
PC 365 (Type 6589) - System Board	369
PC 365 (Type 6589) - System Board	370
PC 365 (Type 6589) Switch Settings	370
PC 300 Series (Type 6862, 6892) -Pentium	371
PC 300 Series (Type 6862, 6892) -Pentium	372
PC 300 Series (Type 6862, 6892) -Pentium	373
PC 730/750 Series (Type 6875, 6876,	375
PC 730/750 Series (Type 6875, 6876,	376
PC 730/750 Series (Type 6875, 6876,	377
PC 730/750 Series (Type 6877, 6887) -Pentium	378
PC 730/750 Series (Type 6877, 6887) -Pentium	379
PC 730/750 Series (Type 6877, 6887) -Pentium	380
IntelliStation (Type 6888) - Pentium II	381
IntelliStation (Type 6888) - Pentium II	382
IntelliStation (Type 6888) - Pentium II	383
IntelliStation (Type 6889) - Pentium II	384
IntelliStation (Type 6889) - Pentium II	385
IntelliStation (Type 6889) - Pentium II	386
IntelliStation (Type 6893) - Pentium II	387
IntelliStation (Type 6893) - Pentium II	388
IntelliStation (Type 6893) - Pentium II	389
IntelliStation (Type 6898) - Pentium II	391
IntelliStation (Type 6898) - Pentium II	392
IntelliStation (Type 6898) - Pentium II	393
IntelliStation (Type 6899) - Pentium Pro	394
IntelliStation (Type 6899) - Pentium Pro	395
IntelliStation (Type 6899) - Pentium Pro	396
IntelliStation (Type 6899) - Pentium Pro	397
Riser Card Layouts	398
PC 300 (Type 6272) PCI/ISA	398
PC 300 (Type 6275) ISA/PCI	398
PC 300 (Type 6282, 6284) PCI/ISA	398
PC 300 (Type 6285) ISA/PCI	399
PC 340 (Type 6560) PCI/ISA	399
PC 300 (Type 6561) PCI/ISA	400
PC 300 (Type 6562) PCI/ISA	400
PC 330 (Type 6571) ISA/VESA	400
PC 330 (Type 6573) PCI/ISA	400
PC 330 (Type 6575) PCI/ISA	401
PC 330 (Type 6576) PCI/ISA	401
PC 330 (Type 6577) ISA/PCI	401
PC 350 (Type 6581) ISA/VESA	401
PC 350 (Type 6583) PCI/ISA	402
PC 350 (Type 6585) PCI/ISA	402
PC 350 (Type 6586) PCI/ISA	402
PC 350 (Type 6587) ISA/PCI	403
PC 300 (Type 6588) ISA/PCI	403
PC 365 (Type 6589) ISA/PCI	404
PC 300 (Type 6591) ISA/PCI	404
PC 300 (Type 6592) ISA/PCI	405
PC 300 (Type 6862) ISA/PCI	405
PC 730 (Type 6875) PCI/ISA	405
PC 730 (Type 6876) PCI/Micro Channel	405
PC 730 (Type 6877) ISA/PCI	406
PC 750 (Type 6885) ISA/PCI	406
PC 750 (Type 6886) PCI/Micro Channel	406
PC 750 (Type 6887) ISA/PCI	406
IntelliStation (Type 6888) ISA/PCI	407
PC 300 (Type 6892) ISA/PCI	407
IntelliStation (Type 6893) ISA/PCI	408
IntelliStation (Type 6899) ISA/PCI	408
Type/Model Number Conversion	409
Country/Language Model Configuration	416
Type/Model Configuration Tables	417
Miscellaneous Information	457
Problem Determination Tips	461
Notices	468

Match case Limit results 1 per page

IBM Canada Customer and Servicer Support

Number

Information

800-661-PSMT

Business Partner Marketing Support

905-316-5556

Business Partner Marketing Support -

Toronto

514-938-6048

Business Partner Marketing Support -

French

800-465-4YOU

Customer Relations

800-IBM-SERV

Customer Service Dispatch

800-263-2769

Customer Service Parts

800-465-2222

Customer Support Center (ISC)

416-443-5701

Customer Service Repair Centre

800-505-1855

Dealer Support Group (DSG)

800-465-7999

HelpClub Registration / IBM Direct

800-465-3299

HelpFax

905-316-3299

HelpFax - Toronto

800-565-3344

HelpPC

905-513-3355

IBM Certification Administrator

Mail to:

50 Acadia Drive

Markham, Ontario L3R 0B3

800-661-2131

IBM Education (A+ Course)

800-268-3100

IBM Information Network Support

800-387-8343

IBM PC Service Partners

800-487-7426

International Warranty Registration

800-663-7662

Lexmark Product Information

800-IBM-9990

PartnerLine

800-263-2769

Parts Orders, Exchange or Emergency

416-443-5808

(Fax)

Parts Regular Orders, Exchange

416-443-5755

Parts Orders, Inquiries

514-938-3022

PC Co Bulletin Board - Montreal

905-316-4255

PC Co Bulletin Board - Markham

604-664-6464

PC Co Bulletin Board - Vancouver

204-934-2735

PC Co Bulletin Board - Winnepeg

800-661-7768

PS Marketing Support (PSMT)

800-565-3344

PS/1 Warranty Customer Helpline

800-387-8483

PS/1 Warranty Service (DOAs)

800-465-1234

Publications Ordering

905-316-4148

Service Management Support

905-316-4100

(Fax)

Service Management Support

905-316-4150

Service (Warranty) Manager

905-316-4100

(Fax)

Service (Warranty) Manager

905-316-4872

Service Quality Programs

905-316-4100

(Fax)

Service Quality Programs

800-661-2131

Skill Dynamics (Education)

800-565-3344

ThinkPad EasyServe

416-443-5835

(Fax)

Warranty Claim Fulfillment

905-316-2445

Warranty Claim Reimbursement

905-316-3515

(Fax)

Warranty Claim Reimbursement

416-443-5778

Warranty Claim Parts Inquiry

800-505-1855

Warranty Provider Support Hotline

800-267-7472

Warranty Service, ThinkPad

Reference Information

457