Kyocera KM-6030 6030/8030 Operation Guide (Basic Edition) Rev-4 - Page 91

Corrective Actions

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Troubleshooting Symptom Copies are not clear. Copies are dirty. Images are skewed. The paper often jams. Copies from the document processor have black lines. Copies from the document processor have white lines. Checkpoints Corrective Actions Reference Page Did you choose the appropriate Image Select an appropriate Image Quality page 3-4 Quality mode for the original? mode. Is the platen or document processor Clean the platen or the document dirty? processor. page 5-2 Are the originals placed correctly? When placing originals on the platen, place them face-down and flush against the original size indicator plates. page 2-18 When placing originals in the document processor, align the original width guides securely before placing the originals. page 2-16 Is the paper loaded correctly? Check the position of the paper width page 2-2 guides. Is the paper loaded correctly? Load the paper correctly. page 2-2 Is the paper of the supported type? Is Remove the paper, turn it over, and page 2-2 it in good condition? reload it. Is the paper curled, folded, or wrinkled? Replace the paper with new paper. page 2-2 Are there any loose scraps or jammed Remove any jammed paper. paper in the copier? page 6-9 Are the slit glasses dirty? Clean the slit glasses. page 5-2 Follow the procedure for correcting black lines. This may remove the black lines. Advanced Operation Guide, Chapter 3 Is the document processor roller dirty? Clean the roller of the document processor. page 5-2 6-3

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Troubleshooting
6-3
Copies are not clear.
Did you choose the appropriate Image
Quality mode for the original?
Select an appropriate Image Quality
mode.
page
3-4
Copies are dirty.
Is the platen or document processor
dirty?
Clean the platen or the document
processor.
page
5-2
Images are skewed.
Are the originals placed correctly?
When placing originals on the platen,
place them face-down and flush
against the original size indicator
plates.
page
2-18
When placing originals in the
document processor, align the original
width guides securely before placing
the originals.
page
2-16
Is the paper loaded correctly?
Check the position of the paper width
guides.
page
2-2
The paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page
2-2
Is the paper of the supported type? Is
it in good condition?
Remove the paper, turn it over, and
reload it.
page
2-2
Is the paper curled, folded, or
wrinkled?
Replace the paper with new paper.
page
2-2
Are there any loose scraps or jammed
paper in the copier?
Remove any jammed paper.
page
6-9
Copies from the
document processor
have black lines.
Are the slit glasses dirty?
Clean the slit glasses.
page
5-2
Follow the procedure for correcting
black lines. This may remove the
black lines.
Advanced
Operation
Guide,
Chapter 3
Copies from the
document processor
have white lines.
Is the document processor roller
dirty?
Clean the roller of the document
processor.
page
5-2
Symptom
Checkpoints
Corrective Actions
Reference
Page