Lexmark Genesis S815 Quick Reference Guide - Page 80

Cannot delete documents from the print queue, Cannot print through USB, ECONNECT, PRINTER, POWER

Get Lexmark Genesis S815 PDF manuals and user guides View all Lexmark Genesis S815 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 80 highlights

RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. 2 1 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. 1 2 4 Turn on the printer. Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating. RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. Troubleshooting 80

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
R
ECONNECT
THE
PRINTER
POWER
SUPPLY
1
Turn off the printer.
Note:
Make sure the printer is not in Power Saver mode. Press and hold
for three seconds to turn off the printer.
2
Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.
1
2
3
After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.
2
1
4
Turn on the printer.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.
R
ESTART
THE
COMPUTER
AND
TRY
AGAIN
R
EMOVE
AND
RECONNECT
THE
USB
CABLE
CONNECTED
TO
YOUR
PRINTER
Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
Troubleshooting
80