Lexmark Genesis S815 User Manual

Lexmark Genesis S815 Manual

Get Lexmark Genesis S815 PDF manuals and user guides View all Lexmark Genesis S815 manuals
Add to My Manuals
Save this manual to your list of manuals

Lexmark Genesis S815 manual content summary:

  • Lexmark Genesis S815 | User Manual - Page 1
    Genesis S800 Series User's Guide September 2010 Machine type(s): 4310 Model(s): VW1, VW2, VW3 www.lexmark.com
  • Lexmark Genesis S815 | User Manual - Page 2
    's environmental impact...7 Finding information about the printer...8 Understanding the parts of the printer...10 Ordering and replacing supplies 13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling
  • Lexmark Genesis S815 | User Manual - Page 3
    ...57 Collating copies using the printer control panel...58 Repeating an image on one page...58 Copying multiple pages on one sheet...58 Making a duplex copy...59 Canceling copy jobs...60 Scanning 61 Tips for scanning...61 Scanning to a local or network computer...61 Scanning to a flash drive or
  • Lexmark Genesis S815 | User Manual - Page 4
    Maintaining the printer 125 Maintaining ink cartridges...125 Cleaning the exterior of the printer...126 Cleaning the scanner glass...127 Cleaning the touch screen...127 Troubleshooting 128 Before you troubleshoot...128 Using the Service Center to solve printer problems 128 If Troubleshooting does
  • Lexmark Genesis S815 | User Manual - Page 5
    E-mail troubleshooting...144 Fax troubleshooting...145 Memory card troubleshooting...151 Wireless troubleshooting...153 Notices 172 Product information...172 Edition notice...172 Power consumption...176 Index 190 Contents 5
  • Lexmark Genesis S815 | User Manual - Page 6
    of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the
  • Lexmark Genesis S815 | User Manual - Page 7
    sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X version 10.6 or later. • Print more than one page image on one side of the paper. The Pages per Sheet feature allows you to print multiple pages on one sheet
  • Lexmark Genesis S815 | User Manual - Page 8
    ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge
  • Lexmark Genesis S815 | User Manual - Page 9
    printer Program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark
  • Lexmark Genesis S815 | User Manual - Page 10
    6 Paper support • Load paper. • Access paper jams. 7 Paper guide adjustment lever Adjust the paper guides. 8 PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the printer. 9 Memory card slot Insert a memory card. 10 Front door Access the ink cartridges
  • Lexmark Genesis S815 | User Manual - Page 11
    LINE Port 8 EXT Port 9 Power supply with port 10 Fax cover 11 Duplex unit 12 Duplex button To Identify the model number of the printer, the customer support hot line, the ink tank information, and the MAC address. Access the ink cartridges. • Access the printhead. • Access paper jams. Store
  • Lexmark Genesis S815 | User Manual - Page 12
    -Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. Use the To 1 Power supply with port Connect the printer to or disconnect the printer from a power source. Note: The power supply input is 100-240 V AC at 0.7 A (50/60 Hz). The
  • Lexmark Genesis S815 | User Manual - Page 13
    rate on the ink cartridge box, or visit www.lexmark.com/pageyields. • For best results, use only Lexmark ink cartridges. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to
  • Lexmark Genesis S815 | User Manual - Page 14
    the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Remove the ink cartridge from the
  • Lexmark Genesis S815 | User Manual - Page 15
    hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 6 Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com
  • Lexmark Genesis S815 | User Manual - Page 16
    type you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to
  • Lexmark Genesis S815 | User Manual - Page 17
    To 1 Back • Return to the previous screen. • Exit from one menu level to a higher one. 2 Touch-screen display • Navigate the printer menus. Note: The display is turned off in Power Saver mode. • Change settings. • View printer messages and animation. 3 Home Return to the home screen. 4 Help
  • Lexmark Genesis S815 | User Manual - Page 18
    home screen. Use the home screen selections to initiate an action, such as copying or faxing, or to change printer settings. Display item 1 Copy 2 Scan 3 Fax Description Access the copy menu and make copies. Access the scan menu and scan documents. Access the fax menu and send faxes. Using the
  • Lexmark Genesis S815 | User Manual - Page 19
    Open the SmartSolutions menu. 6 Ink levels icon • View the current ink levels of the installed cartridges. • Access cartridge maintenance and information functions. 7 Setup icon Access the setup menu and change printer settings. 8 2-Sided icon Print on both sides or on one side of a sheet of
  • Lexmark Genesis S815 | User Manual - Page 20
    have the same effect as selecting the left or right arrow. • If necessary, touch OK or Accept after making a selection or changing a setting. Using the printer control panel buttons and menus 20
  • Lexmark Genesis S815 | User Manual - Page 21
    Touch . Note: All the instructions in this guide start from the home screen. 2 Power Saver after 10 Minutes • Screen Dim • 2-Sided Printing Note: If you select 2-Sided Printing, then this setting is also applied for copy and fax jobs. This setting is supported only in Windows and Mac OS X version 10
  • Lexmark Genesis S815 | User Manual - Page 22
    or later • Linux Ubuntu 10.04, 9.10, and 9.04* • Linux OpenSUSE 11.3 and 11.2* • Linux Fedora 12 and 11* * The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up
  • Lexmark Genesis S815 | User Manual - Page 23
    Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Manage, edit, transfer
  • Lexmark Genesis S815 | User Manual - Page 24
    the Macintosh printer software Software installed during printer installation Software resident in the Mac OS Use the Print dialog To Adjust the print settings and schedule print jobs. Printer software Applications are installed along with the printer software during installation. 1 From the
  • Lexmark Genesis S815 | User Manual - Page 25
    you want to visit. Use Customer Support Lexmark Software Updates Lexmark Online Order Supplies Online Printer Registration Visit Lexmark SmartSolutions To Contact technical support. Download and install the latest printer software. Visit the Lexmark Web site. Order ink or supplies. Register your
  • Lexmark Genesis S815 | User Manual - Page 26
    the instructions on the computer screen. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. Enabling automatic software updates (Windows only
  • Lexmark Genesis S815 | User Manual - Page 27
    the instructions on the installation dialog. Using the Internet 1 Go to the Lexmark Web site at www.lexmark.com. 2 Navigate to: Downloads > Driver Finder > select your printer > select your operating system 3 Download the driver and install the printer software. Note: Updated printer software may
  • Lexmark Genesis S815 | User Manual - Page 28
    rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings. Loading paper and original documents
  • Lexmark Genesis S815 | User Manual - Page 29
    paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the paper. • You select A4 Banner or Letter Banner
  • Lexmark Genesis S815 | User Manual - Page 30
    Load up to: 10 envelopes Make sure that: • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation with
  • Lexmark Genesis S815 | User Manual - Page 31
    expensive paper such as heavyweight matte, labels, photo cards, and glossy paper. • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You select Automatic, Normal, or Photo
  • Lexmark Genesis S815 | User Manual - Page 32
    . Loading small media on the scanner glass 1 Open the scanner lid. 2 Place the small media facedown on the scanner glass. 3 Slip in additional photos, cards, or other small media in the scanner clip found in the upper part of the scanner glass. Close the scanner lid. The Instant Preview screen
  • Lexmark Genesis S815 | User Manual - Page 33
    appears. Warning-Potential Damage: Loading media that are more than 10 mm thick may cause damage to the scanner lid. Saving paper default settings You can set the default paper settings for the documents and photos that you print. 1 From the home screen, navigate to: > Paper Setup 2 Choose the
  • Lexmark Genesis S815 | User Manual - Page 34
    For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print
  • Lexmark Genesis S815 | User Manual - Page 35
    bar, choose File > Print. 5 From the Printer pop-up menu, choose your printer. 6 From the Copies area, enter the number of copies that you want to print, and then choose Collated. 7 Click Print. Changing the print order of pages By default, the last page is printed first. For Windows users 1 With
  • Lexmark Genesis S815 | User Manual - Page 36
    printer. 6 From the print options pop-up menu, choose Paper Handling. 7 From the Page Order pop-up menu, choose a page order: • To print the first page first, choose Normal. • To print the last page first, choose Automatic or Reverse. 8 Click Print. Printing multiple pages on one sheet For Windows
  • Lexmark Genesis S815 | User Manual - Page 37
    cards and file types" on page 46. • The computer must contain applications that support the file types in the memory device. 1 Insert a memory card or flash drive. The Memory Device screen appears on the display. 2 Touch Print Documents. 3 Select and print the document: If the printer is using a USB
  • Lexmark Genesis S815 | User Manual - Page 38
    only on select printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows users 1 With a document
  • Lexmark Genesis S815 | User Manual - Page 39
    pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape 10 Click Print. Setting the duplex printing print quality selected for the print job. Touch Extended to extend the dry time for your prints. Using the printer software For Windows
  • Lexmark Genesis S815 | User Manual - Page 40
    Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Advanced tab > 2-Sided Printing area > select Manual Note: The "Print Instruction Page to Assist in Reloading" item is selected automatically. 4 Click OK. The printer prints
  • Lexmark Genesis S815 | User Manual - Page 41
    the directions on the instruction sheet to complete the print job. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and
  • Lexmark Genesis S815 | User Manual - Page 42
    a custom size. 5 Select an orientation. 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the "Format for" pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose your envelope size
  • Lexmark Genesis S815 | User Manual - Page 43
    sheet size, then set a custom size. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the "Format for" pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose your paper size. If
  • Lexmark Genesis S815 | User Manual - Page 44
    a custom size, and then click OK. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the "Format for" pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose Manage Custom Sizes
  • Lexmark Genesis S815 | User Manual - Page 45
    that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 46. • The flash drive uses , any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device.
  • Lexmark Genesis S815 | User Manual - Page 46
    Supported memory ) • .ppt (Microsoft PowerPoint) • MultiMedia Card (MMC) • .pdf (Adobe Portable Document Format) • Reduced Size MultiMedia Card (with adapter) (Type H) • TIFF • xD-Picture Card (Type M) Printing photos using the printer control panel 1 Load photo paper. 2 Insert a memory card
  • Lexmark Genesis S815 | User Manual - Page 47
    all the photos are edited, and then touch Layout. 10 If you want to change the print settings, then touch Change Settings. If necessary, touch allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memory device using the printer software 1 Load
  • Lexmark Genesis S815 | User Manual - Page 48
    a wireless connection (select models only) a From the Memory Device screen, navigate to: More Options > Connect to Computer > select your network printer b Transfer or print the photos: • For Windows users EzPrint launches automatically when a connection is established. Follow the instructions on
  • Lexmark Genesis S815 | User Manual - Page 49
    any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory prints. 5 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye reduction, color effects, page layout, print
  • Lexmark Genesis S815 | User Manual - Page 50
    information, see the LexPrint User's Guide. • The printer, computer, and iPhone or iPod touch are on the same network. • LexPrint Listener is installed on the computer where the printer is connected. You can download the application from our Web site at www.lexmark.com/lexprint. • From the Settings
  • Lexmark Genesis S815 | User Manual - Page 51
    the Apple menu, navigate to: System Preferences > Print & Fax 2 Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default. Hiding or changing the appearance of the Printing Status window The Printing Status window is the dialog that appears each time you
  • Lexmark Genesis S815 | User Manual - Page 52
    your printer. 3 From the print options pop-up menu, choose Quality & Media. 4 From the Print Quality pop-up menu, choose Automatic, Quick Print, Normal, or Best. Note: Printing in Quick Print mode uses less ink and is recommended for printing text documents. Pausing print jobs For Windows users
  • Lexmark Genesis S815 | User Manual - Page 53
    Resume. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. Canceling print jobs To cancel a print job from the printer control panel, press . To cancel a print job from the computer, do the following: For Windows users 1 Click , or click Start and then
  • Lexmark Genesis S815 | User Manual - Page 54
    right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Choose the job you want to cancel, and then click Delete
  • Lexmark Genesis S815 | User Manual - Page 55
    scanning capacity of the printer, use the scanner clip found in the upper part of the glass to keep photos, cards, or other small media in place. Making copies 1 Load the original document. The Instant Preview home screen appears. Note: From the printer control panel, you can press to print one
  • Lexmark Genesis S815 | User Manual - Page 56
    of the ID card, touch Yes. 4 Load the back side of the ID card facedown on the lower right corner of the scanner glass. 5 Touch Continue to start printing. Copying a two-sided document 1 Load the original document. The Instant Preview home screen appears. 2 Navigate to: Copy > More Options > 2-Sided
  • Lexmark Genesis S815 | User Manual - Page 57
    Follow the instructions on the display. Enlarging or reducing images 1 Load the original document. The Instant Preview home screen appears. 2 Navigate to: Copy > More Options > Resize 3 Select the resize setting, and then touch Accept. Notes: • If you select Fit to Page, then the printer scales the
  • Lexmark Genesis S815 | User Manual - Page 58
    printer control panel When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages 5 Press . Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful
  • Lexmark Genesis S815 | User Manual - Page 59
    original document). 4 Press to save the first page of the document to the printer memory. 5 Follow the instructions on the display. Making a duplex copy manually 1 Load the original document. The Instant Preview home screen appears. 2 Touch Copy. 3 Press to print on one side of the paper. 4 Load the
  • Lexmark Genesis S815 | User Manual - Page 60
    5 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 6 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 60
  • Lexmark Genesis S815 | User Manual - Page 61
    put the document or photo on the scanner glass and close the scanner lid. • Select the Multiple PDF file type if you want to scan multiple pages and save them as one file. • To maximize scanning capacity of the printer, use the scanner clip found in the upper part of the glass to keep photos, cards
  • Lexmark Genesis S815 | User Manual - Page 62
    . 4 Select the output file type you want to create. Note: Select the Multiple PDF file type if you want to scan multiple pages and save them as one file. 5 Touch More Options to select the color, resolution quality, and original image size. If necessary, touch Accept each time you make a selection
  • Lexmark Genesis S815 | User Manual - Page 63
    , add your printer. For more information, click . c Click OK. 4 From the "What is being scanned?" area of the Scan Center, select Photo. 5 From the "How will the scanned image be used?" pop-up menu, choose To be printed or To be viewed on monitor/Web page. 6 From the "Send scanned image to" menu
  • Lexmark Genesis S815 | User Manual - Page 64
    or network computer where the OCR is installed. • Select to scan to the highest resolution. For Windows users 1 Load an original document. The Instant Preview screen appears. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to
  • Lexmark Genesis S815 | User Manual - Page 65
    Scanning directly to e-mail using the printer software For Windows users 1 Load an original document. The Instant Preview screen appears. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer >
  • Lexmark Genesis S815 | User Manual - Page 66
    Scanning to a PDF For Windows users 1 Load an original document. The Instant Preview screen appears. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > PDF Scanning starts and the scan
  • Lexmark Genesis S815 | User Manual - Page 67
    to enter a PIN if the network computer you are scanning to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen
  • Lexmark Genesis S815 | User Manual - Page 68
    Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo Password. For more information, contact your e-mail provider or your system support person. Note: The Authentication Type screen may not appear on the
  • Lexmark Genesis S815 | User Manual - Page 69
    system support person. 3 To check if the SMTP server settings are correct, touch Test list Creating an e-mail contact list using the printer control panel 1 From the home screen, navigate and then select whether you want to add a contact manually or import a contact: - Address Book-Import a contact
  • Lexmark Genesis S815 | User Manual - Page 70
    Creating an e-mail contact list using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Fax tab > Edit contact list > Select from phonebook 4 From
  • Lexmark Genesis S815 | User Manual - Page 71
    side of the scanner glass. This serves as a guide for proper document placement. • To capture an instant preview scan, put the document or photo on the scanner glass and close the scanner lid. • To maximize scanning capacity of the printer, use the scanner clip found in the upper part of the glass
  • Lexmark Genesis S815 | User Manual - Page 72
    file type you want to create. Note: Select the Multipage PDF file type if you want to scan multiple pages and save them as one file. 4 Touch an option to enter or select the recipients: • Enter E-mail Address-Enter the e-mail address manually. • Address Book-Touch Sort by Name or Sort by Group
  • Lexmark Genesis S815 | User Manual - Page 73
    Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted 6 Touch an option to enter or select the recipients: • Enter E-mail Address-Enter the e-mail address manually. • Address Book-Touch Sort by Name or Sort by Group, and then select the contact. • History-Select
  • Lexmark Genesis S815 | User Manual - Page 74
    power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: Printer is to the port of the printer. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
  • Lexmark Genesis S815 | User Manual - Page 75
    Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port.
  • Lexmark Genesis S815 | User Manual - Page 76
    on the line and takes over the call. • If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. Faxing
  • Lexmark Genesis S815 | User Manual - Page 77
    ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. • If you have only one telephone number on your line, then you need to set the printer to receive faxes manually
  • Lexmark Genesis S815 | User Manual - Page 78
    in your network. Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and slow Internet connection on your computer. To install a filter for the printer: 1 Connect the line port of the DSL filter to the wall jack. 2 Connect a telephone cable from the
  • Lexmark Genesis S815 | User Manual - Page 79
    Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other Plug the phone splitter into the Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter. Make sure you use a phone splitter, not a line
  • Lexmark Genesis S815 | User Manual - Page 80
    Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of
  • Lexmark Genesis S815 | User Manual - Page 81
    Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks. To
  • Lexmark Genesis S815 | User Manual - Page 82
    a non-RJ-11 wall jack To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 : • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. Faxing 82
  • Lexmark Genesis S815 | User Manual - Page 83
    remove the wrap plug and connect the device to the port of the printer. Connecting the printer in countries or regions that use serial connection In some countries or a telephone or answering machine into the port of the printer. This is called serial connection. Austria Belgium Denmark France
  • Lexmark Genesis S815 | User Manual - Page 84
    To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Faxing 84
  • Lexmark Genesis S815 | User Manual - Page 85
    any of the N ports. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. 3 If you want to connect a
  • Lexmark Genesis S815 | User Manual - Page 86
    line, then set the correct pattern for the printer in this menu. • Enable fax forwarding. • Set a manual answer code. This is the code you enter to receive faxes manually. • Set the printer to print incoming faxes to fit a page. • Print the fax footer. • Print on both sides of the paper (duplexing
  • Lexmark Genesis S815 | User Manual - Page 87
    properly connected to the telephone line. • The printer is turned on and connected to the computer. • The printer is not in Power Saver mode. If the printer is in Power Saver mode, then press to wake up the printer. Using the Printer Setup Wizard in Windows 1 Click or Start. 2 Click All Programs
  • Lexmark Genesis S815 | User Manual - Page 88
    , and then select whether you want to add a contact manually or import a contact: • Address Book-Import a contact software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer
  • Lexmark Genesis S815 | User Manual - Page 89
    fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook. 6 Click OK. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer folder 2 Double-click Printer Settings
  • Lexmark Genesis S815 | User Manual - Page 90
    scanner glass. This serves as a guide for proper document placement. • To capture an instant preview scan, put the document or photo on the scanner glass and close the scanner lid. • To maximize scanning capacity of the printer, use the scanner clip found in the upper part sending a fax. Faxing 90
  • Lexmark Genesis S815 | User Manual - Page 91
    . 5 Follow the instructions on the computer screen. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, select the fax version of your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer. If the
  • Lexmark Genesis S815 | User Manual - Page 92
    the printer. on the printer or *9* Note: The default code for answering faxes manually is installer again to set up the printer to fax? You do not need to run the installer again. You can set up and configure the printer to fax through the fax software that was installed with the printer software
  • Lexmark Genesis S815 | User Manual - Page 93
    software or in the Fax Setup menu of the printer control panel. If you have more than one telephone line, then make sure that you enter the number for the line on which the printer the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this
  • Lexmark Genesis S815 | User Manual - Page 94
    This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you
  • Lexmark Genesis S815 | User Manual - Page 95
    printer, then see the "Fax troubleshooting checklist" on page 146. How do I adjust the speaker volume on the printer volume If you set the printer to receive faxes manually, then make sure that service offered by your telephone company. This feature allows you to have multiple telephone numbers on one
  • Lexmark Genesis S815 | User Manual - Page 96
    ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax. How do I change the resolution of
  • Lexmark Genesis S815 | User Manual - Page 97
    All. • If you want to save on ink and print a report only when a fax job is unsuccessful, then touch On Error. 3 Touch Accept. How do I view the fax history of the printer? You can view the fax history of the printer on the touch screen. You can also print reports of sent and/or received faxes
  • Lexmark Genesis S815 | User Manual - Page 98
    memory before it prints the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after the error is resolved. However, you cannot retrieve a failed fax if the failure is due to power loss. In this case, the printer automatically prints an error report the next
  • Lexmark Genesis S815 | User Manual - Page 99
    Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless
  • Lexmark Genesis S815 | User Manual - Page 100
    wireless routers) and network cards that support WPA. Most newer wireless Print Setup Page Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network, which is also known as the SSID (Service
  • Lexmark Genesis S815 | User Manual - Page 101
    up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD
  • Lexmark Genesis S815 | User Manual - Page 102
    IP address that the printer uses are still correct. • The printer is connected to a wireless network and is ready for use. • The printer is connected to your computer through an ad hoc connection. Special wireless installation instructions The following instructions apply to customers outside of
  • Lexmark Genesis S815 | User Manual - Page 103
    the box, or from the box Web page. If you have already changed the key for your wireless network, then use the key you created. 4 Follow the instructions on the computer screen to complete installation. Assigning a static IP address The printer will be assigned an IP address automatically through
  • Lexmark Genesis S815 | User Manual - Page 104
    up a connection or network > Set up a wireless ad-hoc (computer-to-computer) network > Next. 3 Follow the instructions for setting up a wireless ad hoc network. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the name of your
  • Lexmark Genesis S815 | User Manual - Page 105
    keyboard. or • Exactly 10 or 26 hexadecimal characters. Windows Control Panel and any remaining windows. 5 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software
  • Lexmark Genesis S815 | User Manual - Page 106
    directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 21 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for
  • Lexmark Genesis S815 | User Manual - Page 107
    (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting-specific
  • Lexmark Genesis S815 | User Manual - Page 108
    . 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Lexmark Extras > Lexmark Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is
  • Lexmark Genesis S815 | User Manual - Page 109
    by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following
  • Lexmark Genesis S815 | User Manual - Page 110
    on the network that use Mac OS X version 10.4 or later use any printer connected to your Macintosh computer. • Sharing your printer with Windows users-Let Windows computers on the network use any printer connected to your Macintosh computer. 4 Follow the instructions on the computer screen. Note
  • Lexmark Genesis S815 | User Manual - Page 111
    software application that allows you to view the wireless settings of your computer, including your SSID. If you are unable to locate your SSID using either of these methods, then contact your system support person. What is a network? A network is a collection of devices such as computers, printers
  • Lexmark Genesis S815 | User Manual - Page 112
    be connected by cables and/or have wireless network adapters built in or installed in them. There are many different ways a network can be set up. Four common examples appear below. Note: The printers in the following diagrams represent printers with internal print servers built into them so that
  • Lexmark Genesis S815 | User Manual - Page 113
    is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable
  • Lexmark Genesis S815 | User Manual - Page 114
    can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connected to an ad hoc network. Why do I need an installation cable? When setting up the printer on your wireless network, the printer will need to
  • Lexmark Genesis S815 | User Manual - Page 115
    printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless mode using the installation software CD. Infrastructure mode
  • Lexmark Genesis S815 | User Manual - Page 116
    wireless icon that corresponds to the software managing your wireless network adapter. 2 Check the signal quality. Checking printer connectivity • From the printer, print a network setup page. In the Wireless a problem between your access point (wireless router) and the printer, then try one or more
  • Lexmark Genesis S815 | User Manual - Page 117
    absorb part of the wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems. to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows
  • Lexmark Genesis S815 | User Manual - Page 118
    the SSID of the network that the printer is connected to: a From the printer, print a network setup page. b In the Wireless section, look for SSID. 3 Compare in the Network Name menu. 2 Write down the SSID. In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet
  • Lexmark Genesis S815 | User Manual - Page 119
    connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and locally attached simultaneously What is
  • Lexmark Genesis S815 | User Manual - Page 120
    MAC address filtering may be accessed through MAC Address Access Control. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless on the network. How do I locate IP addresses? For Windows users 1 Click , or click Start and then click
  • Lexmark Genesis S815 | User Manual - Page 121
    Apple menu, navigate to: About This Mac > More Info 2 From the Contents pane, choose Network. 3 If you are connected over a wireless network, then choose AirPort from the Active Services list. Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look
  • Lexmark Genesis S815 | User Manual - Page 122
    of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds
  • Lexmark Genesis S815 | User Manual - Page 123
    to PDF (Windows and Macintosh only) Scan and save documents in PDF format to your computer. Stamps.com Shipping Purchase and print US Postal Service domestic shipping labels, with an option to choose the type of envelope, the weight of your package, and the delivery method. * You can select one
  • Lexmark Genesis S815 | User Manual - Page 124
    Type smartsolutions.lexmark.com in the address bar, and then press Enter. 2 From the SmartSolutions Web site, log in or create an account. 3 Add your printer. 4 Use the Web site to create, customize, and download solutions to your printer. For more information, see the SmartSolutions User's Guide on
  • Lexmark Genesis S815 | User Manual - Page 125
    will briefly come out of Power Saver mode or will temporarily power on if it is turned off. Checking ink levels Using the printer control panel From the home screen, touch . The graphic of the ink levels appears on the display. Using the printer software For Windows users 1 Click or Start. 2 Click
  • Lexmark Genesis S815 | User Manual - Page 126
    then you must replace the ink cartridges before you can clean the printhead nozzles. Using the printer control panel From the home screen, navigate to: > More Options > Clean Printhead or Deep Clean Printhead A cleaning page prints. Using the printer software (Windows only) 1 Click or Start. 2 Click
  • Lexmark Genesis S815 | User Manual - Page 127
    the interior may cause damage to your printer. 5 Make sure the printer is dry before beginning a new print job. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before
  • Lexmark Genesis S815 | User Manual - Page 128
    (Windows only). Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Service Center, use one of these methods: Method 1 Method 2 If it appears on an error
  • Lexmark Genesis S815 | User Manual - Page 129
    printing blank pages" on page 134 • "Printer is busy or does not respond" on page 134 • "Cannot delete documents from the print queue" on page 135 • "Cannot print through USB" on page 135 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem
  • Lexmark Genesis S815 | User Manual - Page 130
    If removing and reinserting the printhead does not resolve the error, then contact customer support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try
  • Lexmark Genesis S815 | User Manual - Page 131
    the wall outlet, and then pull out the power cord from the power supply. 3 Turn over the printer to access the base of the printer, and then slide the power supply cover. Note: Make sure to close the scanner lid and the front door of the printer. 4 Press the power supply latch. Troubleshooting 131
  • Lexmark Genesis S815 | User Manual - Page 132
    the power cord into the power supply, and then plug the power cord into the wall outlet. 8 Turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE
  • Lexmark Genesis S815 | User Manual - Page 133
    cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer is not in Power Saver mode
  • Lexmark Genesis S815 | User Manual - Page 134
    AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges. For more information, see "Replacing ink cartridges" on page 14. If
  • Lexmark Genesis S815 | User Manual - Page 135
    communicating. RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any
  • Lexmark Genesis S815 | User Manual - Page 136
    jams. 1 Turn off the printer, and then unplug the power cord from the wall outlet. Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Check the following parts of the printer for any jammed paper: • Paper support Troubleshooting 136
  • Lexmark Genesis S815 | User Manual - Page 137
    , remove the paper support when clearing small media jams. • Paper exit tray • Printhead access door To check the printhead access door, open the front door first. 3 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Troubleshooting 137
  • Lexmark Genesis S815 | User Manual - Page 138
    4 If necessary, reinstall the paper support or close the printhead access door, and then close the front door. 5 Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Press the
  • Lexmark Genesis S815 | User Manual - Page 139
    loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page" on page 139 • "Streaks or lines on printed image" on page 140 • "Print speed is slow" on page 141
  • Lexmark Genesis S815 | User Manual - Page 140
    Photo. 10 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE Troubleshooting 140
  • Lexmark Genesis S815 | User Manual - Page 141
    MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not
  • Lexmark Genesis S815 | User Manual - Page 142
    PRINTER SOFTWARE Scanner unit does not close 1 Open the scanner lid. 2 Remove any obstruction keeping the scanner unit open. 3 Close the scanner lid. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN
  • Lexmark Genesis S815 | User Manual - Page 143
    MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED
  • Lexmark Genesis S815 | User Manual - Page 144
    THE COMPUTER Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE
  • Lexmark Genesis S815 | User Manual - Page 145
    A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting • "Fax troubleshooting checklist" on page 146 • "Cannot send faxes" on page 146 • "Cannot receive faxes" on page 148 • "Cannot run the fax software" on page 149 • "Fax error messages on the printer
  • Lexmark Genesis S815 | User Manual - Page 146
    applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ-11 adapter • If the printer is connected troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER If
  • Lexmark Genesis S815 | User Manual - Page 147
    Scan 2 Touch Before Dial, and then touch Accept. ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line. This feature enables the printer resolution of the fax to a resolution that the receiving machine can support the printer is in an office
  • Lexmark Genesis S815 | User Manual - Page 148
    Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with other devices, then make sure that the following are set: •
  • Lexmark Genesis S815 | User Manual - Page 149
    to black and lowers the scan resolution of the document. • Lower the fax quality. • Reformat the document on letter- or A4-size paper. The receiving fax machine does not Reformat the document on letter- or support the length of the document A4-size paper. that you are sending. Troubleshooting 149
  • Lexmark Genesis S815 | User Manual - Page 150
    Fax Conversion. The receiving fax machine does not support the scan resolution of the document that you are sending. • Lower the fax quality. • Enable Auto Fax Conversion. The fax modem encountered critical Turn off the printer, turn it back on, and errors. then resend the fax. The fax modem
  • Lexmark Genesis S815 | User Manual - Page 151
    region. To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 152 • "Nothing happens when a memory card is inserted" on page 152 • "Cannot print documents from
  • Lexmark Genesis S815 | User Manual - Page 152
    can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT
  • Lexmark Genesis S815 | User Manual - Page 153
    not installed" on page 167 • "'Communication not available' message displays when printing wirelessly" on page 167 • "Communication with printer lost when connected to Virtual Private Network (VPN)" on page 169 • "Resolving intermittent wireless communications issues" on page 169 Troubleshooting 153
  • Lexmark Genesis S815 | User Manual - Page 154
    system cameras, other wireless networks, and some Bluetooth devices. Resetting the wireless settings to factory defaults From the home screen, navigate to: > Network Setup > Reset Network Settings > Yes To verify, print a network setup page, and then check the wireless settings. Troubleshooting 154
  • Lexmark Genesis S815 | User Manual - Page 155
    over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting
  • Lexmark Genesis S815 | User Manual - Page 156
    and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC (Media
  • Lexmark Genesis S815 | User Manual - Page 157
    SSID of the network that the printer is connected to: a From the printer, print a network setup page. b In the Wireless section, look for SSID. 3 in the Network Name menu. 2 Write down the SSID. In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Troubleshooting 157
  • Lexmark Genesis S815 | User Manual - Page 158
    in a safe place for future reference. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. The Continue button is unavailable Try the following solutions in the order
  • Lexmark Genesis S815 | User Manual - Page 159
    off the printer. 2 Pull out the power cord from the power supply. 3 After a minute, reconnect the power cord into the power supply. 4 Turn on the printer. TRY RUNNING THE INSTALLER AGAIN 1 Close the installer. 2 Remove the CD, and then restart the computer. 3 Insert the installation software CD and
  • Lexmark Genesis S815 | User Manual - Page 160
    can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more
  • Lexmark Genesis S815 | User Manual - Page 161
    from the menu. 6 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly. 1 Click , or click Start and
  • Lexmark Genesis S815 | User Manual - Page 162
    , including the abilities of your access point and wireless network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. You can find the signal strength of the network on the network setup page. CHECK YOUR WEP KEY OR WPA PASSPHRASE If
  • Lexmark Genesis S815 | User Manual - Page 163
    printer did not connect to the wireless network. Turn off and then restart the printer OK. d Select the appropriate connection from the ones shown. e Right-click the connection, and Mac > More Info b From the Contents pane, choose Network. c From the Active Services 10.168.1.101 Troubleshooting 163
  • Lexmark Genesis S815 | User Manual - Page 164
    can use Network Diagnostics to help resolve the problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address. a From the printer, print a network setup page. For more information, see the User's Guide. b In the TCP/IP section, look for Address
  • Lexmark Genesis S815 | User Manual - Page 165
    from the list. 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. For Macintosh
  • Lexmark Genesis S815 | User Manual - Page 166
    access point and wireless network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. You can find the strength of the network signal on the printer network setup page. CHECK MAC ADDRESS If your network uses MAC address filtering, then
  • Lexmark Genesis S815 | User Manual - Page 167
    during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: CHECK POWER Make sure the light is on. "Communication not available" message displays when printing wirelessly Try one or
  • Lexmark Genesis S815 | User Manual - Page 168
    this, then refer to the manual that came with your wireless router. If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED Note: This solution applies to Windows users only 1 Click , or click
  • Lexmark Genesis S815 | User Manual - Page 169
    or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, then check the connections manually using the Windows VPN Client. If you
  • Lexmark Genesis S815 | User Manual - Page 170
    POINT WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach
  • Lexmark Genesis S815 | User Manual - Page 171
    if the printer Web page reloads. For firmware updates and other advice from the manufacturer. See the documentation that came with your wireless router if you are not sure how to reach the manufacturer Web site. CHECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one
  • Lexmark Genesis S815 | User Manual - Page 172
    include technical inaccuracies or typographical errors. Changes are periodically made services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark
  • Lexmark Genesis S815 | User Manual - Page 173
    part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services
  • Lexmark Genesis S815 | User Manual - Page 174
    ; Industry Canada IC:2376A-M01003 Lexmark regulatory type/model LEX-M11-003; FCC ID: IYLM11003; Industry Canada IC:2376A-M11003 Licensing notices The following documents can be viewed from the installation software CD. Directory CD:\LEGAL File FW_License.pdf mDNS.tar.gz Expat.txt Inst_lib
  • Lexmark Genesis S815 | User Manual - Page 175
    questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Battery notice This product sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product
  • Lexmark Genesis S815 | User Manual - Page 176
    is scanning hard-copy documents. Power consumption (Watts) 20 17 12.71 Ready The product is waiting for a print job. 11.8 Power Saver The still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total
  • Lexmark Genesis S815 | User Manual - Page 177
    representative is: Lexmark International Technology Hung Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
  • Lexmark Genesis S815 | User Manual - Page 178
    , the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party
  • Lexmark Genesis S815 | User Manual - Page 179
    Recognized Testing Laboratory the Facsimile User Instructions. The grant services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service 10 call attempts to the same number within any 30 minute period for any single manual the end of one call attempt and the
  • Lexmark Genesis S815 | User Manual - Page 180
    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in
  • Lexmark Genesis S815 | User Manual - Page 181
    . To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that
  • Lexmark Genesis S815 | User Manual - Page 182
    and safety requirements of EN 60950. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC from the Authorized Representative. Česky Dansk Deutsch English Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek
  • Lexmark Genesis S815 | User Manual - Page 183
    yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar
  • Lexmark Genesis S815 | User Manual - Page 184
    service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www.lexmark.com/support
  • Lexmark Genesis S815 | User Manual - Page 185
    cycle -Use of printing media outside of Lexmark specifications -Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts -Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED
  • Lexmark Genesis S815 | User Manual - Page 186
    your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic
  • Lexmark Genesis S815 | User Manual - Page 187
    number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of overriding
  • Lexmark Genesis S815 | User Manual - Page 188
    , its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide
  • Lexmark Genesis S815 | User Manual - Page 189
    you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict not subject to the Cartridge License Agreement. This Cartridge License Agreement does not apply to cartridges included within the printer boxes of XX75 Series
  • Lexmark Genesis S815 | User Manual - Page 190
    send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 13 changing default printing mode 51 changing page order 35 changing Power Saver timeout 21 changing print order 35 changing printing mode 52 changing wireless settings after installation (Mac) 103 changing wireless settings after
  • Lexmark Genesis S815 | User Manual - Page 191
    envelopes 30 loading 42 printing 42 error correction setting 86 error using memory card 152 Ethernet 119 EXT port location 11 extending the duplex printing dry time 39 exterior of the printer cleaning 126 e-mail setting up 68 e-mail settings configuring 68 e-mail troubleshooting cannot attach files
  • Lexmark Genesis S815 | User Manual - Page 192
    cartridges ordering 13 replacing 14 using genuine Lexmark 13 Index 192 ink levels checking 125 installation cable 114 installing network printer 121 installing optional software 25 installing printer on wireless network (Macintosh) 101 on wireless network (Windows) 101 installing printer software
  • Lexmark Genesis S815 | User Manual - Page 193
    wireless 108 Macintosh printer software using 24 maximum sending speed setting 86 memory card inserting 45 printing documents from 37 printing photos using the proof sheet 49 scanning to 62 supported types 46 memory card cannot be inserted 152 memory card slot location 10 memory card troubleshooting
  • Lexmark Genesis S815 | User Manual - Page 194
    17 cleaning 127 location 10 printer does not print wireless 160 printer does not print wirelessly 160 printer does not respond 134 printer memory fax 98 printer printing blank pages 134 printer problems, basic solutions 128 Printer Settings 87 Printer Setup Wizard 87 printer software installing 27
  • Lexmark Genesis S815 | User Manual - Page 195
    ) 101 on wireless network (Windows) 101 setup troubleshooting cannot print through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 shared printing 110 sharing
  • Lexmark Genesis S815 | User Manual - Page 196
    does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 troubleshooting, wireless cannot print over wireless network 155 changing wireless settings after installation (Mac) 103 changing wireless settings after installation (Windows) 103 photos do not
  • Lexmark Genesis S815 | User Manual - Page 197
    Wi-Fi indicator shows limited connection 165 Wi-Fi indicator description of icons 102 Wi-Fi indicator is green printer does not print 160 Wi-Fi indicator light shows limited connection 161 Wi-Fi indicator shows limited connection 165 Wi-Fi Protected Setup 107 using 110 Wi-Fi
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
Genesis S800 Series User's Guide
September 2010
www.lexmark.com
Machine type(s):
4310
Model(s):
VW1, VW2, VW3