Lexmark Genesis S815 User Manual - Page 145
Cannot send e-mail, Cannot attach files, Fax troubleshooting
View all Lexmark Genesis S815 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 145 highlights
Cannot send e-mail CHECK YOUR E-MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. CHECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections. For help with your proxy server or SMTP settings, contact your system support person. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e-mail to bounce back to your inbox. Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting • "Fax troubleshooting checklist" on page 146 • "Cannot send faxes" on page 146 • "Cannot receive faxes" on page 148 • "Cannot run the fax software" on page 149 • "Fax error messages on the printer control panel" on page 149 For detailed descriptions of common terms and tasks, see the following: • "Setting up the printer to fax" on page 74 • "Faxing FAQ" on page 92 Troubleshooting 145