Lexmark Genesis S815 User Manual - Page 139
Paper or specialty media misfeeds, Print troubleshooting, Poor quality at the edges of
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3 Reinsert the duplex unit. 4 Touch OK. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper. CHECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page" on page 139 • "Streaks or lines on printed image" on page 140 • "Print speed is slow" on page 141 • "Computer slows down when printing" on page 141 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: Troubleshooting 139