Lexmark X652DE Common Criteria Installation Supplement and Administrator Guide - Page 4

Appendix C: Description of Access Controls - authentication failed

Page 4 highlights

Creating security templates using the EWS...34 Controlling access to device functions...35 Configuring PKI Held Jobs...35 Controlling access to device functions using the EWS...36 Troubleshooting 39 Login Issues...39 "Unsupported USB Device" error message...39 The printer home screen does not return to a locked state when not in use 39 Login screen does not appear when a SmartCard is inserted 39 "The KDC and MFP clocks are different beyond an acceptable range; check the MFP's date and time" error message...40 "Kerberos configuration file has not been uploaded" error message 40 Users are unable to authenticate...40 "The Domain Controller Issuing Certificate has not been installed" error message 40 "The KDC did not respond within the required time" error message 41 "User's Realm was not found in the Kerberos Configuration file" error message 41 "Realm on the card was not found in the Kerberos Configuration File" error message 41 "Client [NAME] unknown" error message...42 Login hangs for a long time at "Getting User Info..."...42 User is logged out almost immediately after logging in 42 LDAP Issues...42 LDAP lookups take a long time, and then may or may not work 42 LDAP lookups fail almost immediately...43 Held Jobs/Print Release Lite Issues...43 "You are not authorized to use this feature" Held Jobs error message 43 "Unable to determine Windows User ID" error message 44 "There are no jobs available for [USER]" error message...44 Jobs are printing out immediately...44 Appendix A: Using the touch screen 45 Appendix B: Acronyms 47 Appendix C: Description of Access Controls 48 Appendix D: Using Common Access Cards 51 Notices 53 Index 56

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Creating security templates using the EWS
...........................................................................................................................
34
Controlling access to device functions
........................................................................................................................
35
Configuring PKI Held Jobs
............................................................................................................................................................
35
Controlling access to device functions using the EWS
......................................................................................................
36
Troubleshooting
...............................................................................
39
Login Issues
...........................................................................................................................................................................
39
“Unsupported USB Device” error message
............................................................................................................................
39
The printer home screen does not return to a locked state when not in use
...........................................................
39
Login screen does not appear when a SmartCard is inserted
.........................................................................................
39
“The KDC and MFP clocks are different beyond an acceptable range; check the MFP's date and time”
error message
..............................................................................................................................................................................
40
“Kerberos configuration file has not been uploaded” error message
..........................................................................
40
Users are unable to authenticate
...............................................................................................................................................
40
“The Domain Controller Issuing Certificate has not been installed” error message
...............................................
40
“The KDC did not respond within the required time” error message
..........................................................................
41
“User's Realm was not found in the Kerberos Configuration file” error message
....................................................
41
“Realm on the card was not found in the Kerberos Configuration File” error message
........................................
41
“Client [NAME] unknown” error message
...............................................................................................................................
42
Login hangs for a long time at “Getting User Info...”
..........................................................................................................
42
User is logged out almost immediately after logging in
...................................................................................................
42
LDAP Issues
............................................................................................................................................................................
42
LDAP lookups take a long time, and then may or may not work
...................................................................................
42
LDAP lookups fail almost immediately
....................................................................................................................................
43
Held Jobs/Print Release Lite Issues
...............................................................................................................................
43
“You are not authorized to use this feature” Held Jobs error message
.......................................................................
43
“Unable to determine Windows User ID” error message
..................................................................................................
44
“There are no jobs available for [USER]” error message
....................................................................................................
44
Jobs are printing out immediately
............................................................................................................................................
44
Appendix A: Using the touch screen
............................................
45
Appendix B: Acronyms
....................................................................
47
Appendix C: Description of Access Controls
...............................
48
Appendix D: Using Common Access Cards
..................................
51
Notices
................................................................................................
53
Index
...................................................................................................
56