Linksys SPA922 Cisco SPA9000 Voice System Web-UI Based Product Installation an - Page 151

SPA901, Other SPA phones, Voice > SIP, PBX Parameters, Multicast Address, Proxy List Port

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Troubleshooting B NOTE Alternatively, connect to the SPA9000 administration web server. Go to Voice > SIP page, PBX Parameters section, and find the address in the Multicast Address field. 2. Check the multicast address settings on the phone: - SPA901: Lift the receiver, and press **** to access the IVR. After the greeting plays, press 180# to hear the multicast address. If the announced address or port does not match that of the SPA9000, then press 181#, and enter the correct address and port, as described below. - Press the * (star) key after each set of digits in the IP address and before the port number; for example, 224*168*168*169*8089. - Press the # (pound) key to indicate that you have finished your input. - Press 1 to save the setting. The settings take effect after you hang up the telephone. The phone may reboot at this time. - Other SPA phones: Press the Setup button, scroll down to 9 - Network and press select. Scroll down to view the Multicast Address. If the address or port does not match that of the SPA9000, press edit, and enter the correct address and port. Then press ok. Restart the phone. • Proxy address settings: To determine if there is a problem with proxy address settings, complete the following tasks. 1. To determine the correct proxy listen port of the SPA9000, start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin Login and then click Advanced. View the Voice > SIP page, PBX Parameters section, Proxy List Port field. 2. On the phone, press the Setup button, and scroll down to 9 - Network. Select 15 - Multicast Address. 3. If the address is incorrect, press edit, enter the correct address, and then press ok. SPA9000 Voice System Installation and Configuration Guide for Web UI 149

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Troubleshooting
SPA9000 Voice System Installation and Configuration Guide for Web UI
149
B
NOTE
Alternatively, connect to the SPA9000 administration web server. Go
to
Voice > SIP
page,
PBX Parameters
section, and find the address in
the
Multicast Address
field.
2.
Check the multicast address settings on the phone:
-
SPA901:
Lift the receiver, and press **** to access the IVR. After the
greeting plays, press
180#
to hear the multicast address.
If the announced address or port does not match that of the SPA9000,
then press
181#
, and enter the correct address and port, as described
below.
–
Press the * (star) key after each set of digits in the IP address and
before the port number; for example, 224*168*168*169*8089.
–
Press the # (pound) key to indicate that you have finished your input.
–
Press 1 to save the setting. The settings take effect after you hang up
the telephone. The phone may reboot at this time.
-
Other SPA phones:
Press the Setup button, scroll down to
9 - Network
and press
select
. Scroll down to view the Multicast Address.
If the address or port does not match that of the SPA9000, press
edit
,
and enter the correct address and port. Then press
ok
. Restart the
phone.
•
Proxy address settings:
To determine if there is a problem with proxy address
settings, complete the following tasks.
1.
To determine the correct proxy listen port of the SPA9000, start Internet
Explorer, and then enter the IP address of the SPA9000. Click
Admin Login
and then click
Advanced
. View the
Voice > SIP
page,
PBX Parameters
section,
Proxy List Port
field.
2.
On the phone, press the
Setup
button, and scroll down to
9 - Network
.
Select
15 - Multicast Address
.
3.
If the address is incorrect, press
edit
, enter the correct address, and then
press
ok
.