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Samsung CLX 3175FN User Manual (ENGLISH) - Page 72

Troubleshooting, Tips for avoiding paper jams, Clearing document jams, Exit misfeed - troubleshooting guide

UPC - 635753710281

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troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 72. • Follow the procedures on page 42. Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print media. (See "Setting the paper size and type" on page 43.) • Ensure that the recommended side of the print media is facing up in the tray and manual feeder. CLEARING DOCUMENT JAMS When an original jams while passing through the ADF, [Document Jam] appears on the display. 1. Remove any remaining pages from the ADF. 2. Open the ADF cover. 3. Pull the jammed paper gently out of the ADF. This illustration may differ from your machine depending on its model. 4. Close the ADF cover. Then load the removed page(s), if any, back into the ADF. To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals. Exit misfeed 1. Remove any remaining pages from the ADF. 2. Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands. 1 ADF cover 3. Load the removed pages back into the ADF. 72 _Troubleshooting

Section	Page
CLX-3170FN, CLX-3175FN, CLX-3175FW	1
Features of your new laser product	2
Safety information	5
Contents	14
Introduction	18
Machine overview	18
Front view	18
Rear view	18
Control panel overview	19
Understanding the Status LED	20
Acknowledging the status of the toner cartridge	20
Menu overview	21
Supplied software	22
Printer driver features	22
Printer driver	22
Getting started	23
Setting up the hardware	23
System requirements	24
Windows	24
Macintosh	24
Linux	24
Setting up the network	25
Supported operation environments	25
Using a wired network	25
Printing Configuration report	25
Setting IP address	25
Network parameter setting	26
Installing the driver software	26
Using a wireless network(Windows/CLX- 3175FW only)	27
Checking your network environments	27
Installing the printer on an Ad-Hoc wireless network	27
Installing the printer on a wireless network with an Access Point	28
Using a wireless network(CLX-3175FW only)	29
Checking your Network Environments	29
Printing Configuration report	30
Setting IP address	30
Network parameter setting	31
Restoring factory default settings	31
Configuring the machine’s wireless network	31
Installing the driver software	33
Machine's basic settings	35
Altitude adjustment	35
Changing the display language	35
Setting the date and time	35
Changing the clock mode	35
Changing the default mode	35
Setting sounds	35
Entering characters using the number keypad	36
Using the save modes	36
Auto continue	36
Loading originals and print media	37
Loading originals	37
On the scanner glass	37
In the ADF	37
Selecting print media	38
Specifications on print media	39
Media sizes supported in each mode	40
Guidelines for special print media	40
Changing the size of the paper in the paper tray	41
Printing on special print materials	43
Feeding the print material manually	43
Setting the paper size and type	43
Copying	44
Copying	44
Changing the settings for each copy	44
Darkness	44
Original Type	44
Reduced or enlarged copy	44
Changing the default copy settings	45
ID card copying	45
Using special copy features	45
2-up or 4-up copying	45
Poster copying	45
Clone copying	46
Erasing background images	46
Gray enhance copying	46
Setting copy timeout	46
Scanning	47
Scanning basics	47
Scanning from the control panel	47
Setting scan information in Samsung Scan Manager.	47
Scanning to application programs	47
Scanning by a network connection	48
Scanning to Email	48
Changing the settings for each scan job	49
Changing the default scan settings	49
Setting up Address Book	49
Registering speed email numbers	49
Configuring group email numbers	49
Using Address Book entries	49
Searching Address Book for an entry	49
Printing Address Book	50
Basic printing	51
Printing a document	51
Canceling a print job	51
Faxing	52
Sending a fax	52
Setting the fax header	52
Adjusting the document settings	52
Sending a fax automatically	53
Sending a fax manually	53
Confirming a transmission	53
Automatic redialing	53
Redialing the last number	53
Sending a fax to multiple destinations	53
Sending a delayed fax	54
Sending a priority fax	54
Receiving a fax	55
Changing receiving modes	55
Receiving automatically in Fax mode	55
Receiving manually in Tel mode	55
Receiving manually using an extension telephone	55
Receiving automatically in Ans/Fax mode	55
Receiving faxes using DRPD mode	55
Receiving in secure receiving mode	56
Activating secure receiving mode	56
Receiving faxes in memory	56
Forwarding faxes	56
Fax setup	57
Changing the fax setup options	57
Changing the default document settings	58
Printing sent fax report automatically	58
Setting up Address Book	58
Using USB memory device	60
About USB memory	60
Plugging in a USB memory device	60
Scanning to a USB memory device	61
Scanning	61
Customizing Scan to USB	61
Printing from a USB memory device	61
To print a document from a USB memory device:	61
Backing up data	62
Backing up data	62
Restoring data	62
Managing USB memory	62
Deleting an image file	62
Formatting a USB memory device	62
Viewing the USB memory status	62
Printing directly from a digital camera	62
Maintenance	63
Printing reports	63
Printing a report	63
Adjusting the color contrast	63
Clearing memory	64
Cleaning your machine	64
Cleaning the outside	64
Cleaning the inside	64
Cleaning the scan unit	66
Maintaining the cartridge	67
Toner cartridge storage	67
Handling instructions	67
Use of non-Samsung and refilled toner cartridge	67
Estimated cartridge life	67
Redistributing toner	67
Replacing the toner cartridge	68
Replacing the imaging unit	69
Replacing the waste toner container	70
Maintenance parts	71
Checking replaceables	71
Managing your machine from the website	71
To access SyncThru™ Web Service:	71
Checking the machine’s serial number	71
Troubleshooting	72
Tips for avoiding paper jams	72
Clearing document jams	72
Exit misfeed	72
Roller misfeed	73
Clearing paper jams	73
In the tray 1	73
In the fuser unit area	73
In the paper exit area	74
Understanding display messages	76
Solving other problems	79
Paper feeding	79
Printing problems	79
Printing quality problems	80
Copying problems	82
Scanning problems	83
Fax problems	84
Common Windows problems	84
Common Linux problems	85
Common Macintosh problems	86
Ordering supplies	87
Supplies	87
How to purchase	87
Specifications	88
General specifications	88
Printer specifications	89
Scanner specifications	89
Copier specifications	89
Facsimile specifications	90
Glossary	91
Index	95
Contact SAMSUNG worldwide	97
CLX-3175, CLX-3175N	99
Features of your new laser product	99
Safety information	103
Contents	112
Introduction	115
Machine overview	115
Front view	115
Rear view	115
Control panel overview	116
Understanding the Status LED	117
Acknowledging the status of the toner cartridge	117
Menu overview	118
Supplied software	119
Printer driver features	119
Printer driver	119
Getting started	120
Setting up the hardware	120
System requirements	121
Windows	121
Macintosh	121
Linux	121
Setting up the network (CLX-3175N only)	122
Supported operating environments	122
Configuring network protocol via the machine	122
Using the SetIP program	122
Installing the software	123
Machine's basic settings	124
Altitude adjustment	124
Changing the display language	124
Setting sounds	124
Using the save modes	124
Auto continue	124
Loading originals and print media	125
Loading originals	125
On the scanner glass	125
Selecting print media	125
Specifications on print media	126
Media sizes supported in each mode	127
Guidelines for special print media	127
Changing the size of the paper in the paper tray	128
Printing on special print materials	130
Feeding the print material manually	130
Setting the paper size and type	130
Copying	131
Copying	131
Changing the settings for each copy	131
Darkness	131
Original Type	131
Reduced or enlarged copy	131
Changing the default copy settings	132
ID card copying	132
Using special copy features	132
2-up or 4-up copying	132
Poster copying	132
Clone copying	133
Erasing background images	133
Gray enhance copying	133
Setting copy timeout	133
Scanning	134
Scanning basics	134
Scanning from the control panel	134
Setting scan information in Samsung Scan Manager.	134
Scanning to application programs	134
Changing the settings for scan job	135
Changing the default scan settings	135
Basic printing	137
Printing a document	137
Canceling a print job	137
Using USB memory device	138
About USB memory	138
Plugging in a USB memory device	138
Scanning to a USB memory device	138
Scanning	138
Customizing Scan to USB	139
Printing from a USB memory device	139
To print a document from a USB memory device:	139
Backing up data	139
Backing up data	139
Restoring data	139
Managing USB memory	140
Deleting an image file	140
Formatting a USB memory device	140
Viewing the USB memory status	140
Printing directly from a digital camera	140
Maintenance	141
Printing reports	141
Printing a report	141
Adjusting the color contrast	141
Clearing memory	141
Cleaning your machine	142
Cleaning the outside	142
Cleaning the inside	142
Cleaning the scan unit	143
Maintaining the cartridge	144
Toner cartridge storage	144
Handling instructions	144
Use of non-Samsung and refilled toner cartridge	144
Estimated cartridge life	144
Redistributing toner	144
Replacing the toner cartridge	145
Replacing the imaging unit	146
Replacing the waste toner container	147
Maintenance parts	148
Checking replaceables	148
Managing your machine from the website	148
To access SyncThru™ Web Service:	148
Checking the machine’s serial number	148
Troubleshooting	149
Tips for avoiding paper jams	149
Clearing paper jams	149
In the tray 1	149
In the fuser unit area	149
In the paper exit area	150
Understanding display messages	152
Solving other problems	154
Paper feeding	154
Printing problems	154
Printing quality problems	155
Copying problems	158
Scanning problems	158
Common Windows problems	159
Common Linux problems	159
Common Macintosh problems	161
Ordering supplies	162
Supplies	162
How to purchase	162
Specifications	163
General specifications	163
Printer specifications	164
Scanner specifications	164
Copier specifications	164
Glossary	165
Index	169
Contact SAMSUNG worldwide	170
Software section	174
Software section Contents	175
Installing Printer Software in Windows	178
Installing Printer Software	178
Installing Software for Local Printing	178
Installing Software for Network Printing	181
Reinstalling Printer Software	184
Removing Printer Software	185
Installing mono printer driver	185
Basic Printing	186
Printing a Document	186
Printing to a file (PRN)	187
Printer Settings	187
Layout Tab	188
Paper Tab	188
Graphics Tab	189
Extras Tab	190
About Tab	190
Using a Favorite Setting	190
Using Help	190
Advanced Printing	191
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	191
Printing Posters	192
Printing Booklets	192
Printing on Both Sides of Paper	193
Printing a Reduced or Enlarged Document	193
Fitting Your Document to a Selected Paper Size	193
Using Watermarks	194
Using an Existing Watermark	194
Creating a Watermark	194
Editing a Watermark	194
Deleting a Watermark	194
Using Overlays	195
What is an Overlay?	195
Creating a New Page Overlay	195
Using a Page Overlay	195
Deleting a Page Overlay	195
Sharing the Printer Locally	196
Setting Up a Host Computer	196
Setting Up a Client Computer	196
Scanning	197
Scanning Using Samsung SmarThru	197
Uninstalling Samsung SmarThru	197
Using Samsung SmarThru	197
Using Onscreen Help File	198
Scanning Process with TWAIN- enabled Software	199
Scanning Using the WIA Driver	199
Windows XP	199
Windows Vista	199
Windows 7	199
Using Smart Panel	200
Understanding Smart Panel	200
Opening the Troubleshooting Guide	201
Using Printer Settings Utility	201
Using Onscreen Help File	201
Changing the Smart Panel Program Settings	201
Using Your Printer in Linux	202
Getting Started	202
Installing the Unified Linux Driver	202
Installing the Unified Linux Driver	202
Uninstalling the Unified Linux Driver	203
Using SetIP program	204
Starting the program	204
Using the Unified Driver Configurator	204
Opening the Unified Driver Configurator	204
Printers Configuration	205
Scanners Configuration	205
Ports Configuration	206
Configuring Printer Properties	206
Printing a Document	207
Printing from Applications	207
Printing Files	207
Scanning a Document	208
Using the Image Manager	209
Using Your Printer with a Macintosh	211
Installing Software	211
Uninstalling software	211
Using SetIP program	212
Setting Up the Printer	212
For a Network-connected	212
For a USB-connected	213
Printing	214
Printing a Document	214
Changing Printer Settings	214
Printing Multiple Pages on One Sheet of Paper	215
Scanning	216
Scanning with USB	216
Scanning with network	216
Setting scan information in Scan Manager.	216
Software section Index	217
A	217
B	217
C	217
D	217
E	217
F	217
G	217
H	217
I	217
L	217
M	217
N	217
O	217
P	217
R	217
S	217
T	218
U	218