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Acer Aspire 6530G Aspire 6530/6530G Quick Guide - Page 127

Troubleshooting, Common Problems

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Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 118 No Display Issue Page 119 LCD Failure Page 121 Internal Keyboard Failure Page 121 Touchpad Failure Page 122 Internal Speaker Failure Page 122 Internal Microphone Failure Page 124 Rightside USB Failure Page 128 Modem Failure Page 128 Other Functions Failure Page 129 Intermittent Failures Page 130 Undetermined Failures Page 130 4. If the Issue is still not resolved, see "Online Support Information" on page 211. Chapter 4 117

Section	Page
System Specifications	11
Features	11
System Block Diagram	14
Your Acer Notebook tour	15
Front View	15
Closed Front View	16
Left View	17
Right View	18
Rear View	18
Bottom View	19
Indicators	20
Easy-Launch Buttons	20
Touchpad Basics (with fingerprint reader)	21
Using the Keyboard	22
Lock Keys and embedded numeric keypad	22
Windows Keys	23
Hot Keys	24
Special Key	25
Using the System Utilities	26
Acer GridVista (dual-display compatible)	26
Hardware Specifications and Configurations	28
System Utilities	37
BIOS Setup Utility	37
Navigating the BIOS Utility	37
Information	38
Main	39
Security	40
Boot	43
Exit	44
BIOS Flash Utility	45
Remove HDD/BIOS Utility	47
Machine Disassembly and Replacement	51
Disassembly Requirements	51
General Information	52
Pre-disassembly Instructions	52
Disassembly Process	52
External Module Disassembly Process	53
External Modules Disassembly Flowchart	53
Removing the Battery Pack	54
Removing the SD dummy card	55
Removing the ExpressCard dummy card	56
Removing the Lower Covers	57
Removing the DIMM Modules	58
Removing the VGA Module	59
Removing the TV Tuner Module	60
Removing the Main Hard Disk Drive Module	63
Removing the Optical Disk Drive Module	65
Removing the Secondary Hard Disk Drive Module	67
Main Unit Disassembly Process	69
Main Unit Disassembly Flowchart	69
Removing the Switch Cover	70
Removing the Power Board	71
Removing the Keyboard	73
Removing the Speaker Module	74
Removing the Antenna Cables	75
Removing the LCD Module	77
Removing the Upper Base	78
Removing the Finger Print Reader	81
Removing the USB Board	82
Removing the Modem Module	83
Removing the Bluetooth Module	84
Removing the Mainboard	86
Removing the Thermal Module	88
Removing the CPU	89
LCD Module Disassembly Process	90
LCD Module Disassembly Flowchart	90
Removing the LCD Bezel	91
Removing the Inverter Board	94
Removing the Camera Module	95
Removing the LCD Panel	96
Removing the LCD Brackets and FPC Cable	97
LCD Module Reassembly Procedure	99
Replacing the LCD Panel	99
Replacing the LCD Bezel	103
Main Module Reassembly Procedure	105
Replacing the CPU	105
Replacing the Thermal Module	105
Replacing the Mainboard	107
Replacing the Bluetooth Board	109
Replacing the Modem Module	109
Replacing the Finger Print Reader	110
Replacing the Upper Cover	112
Replacing the LCD Module	114
Replacing the Speaker Module	117
Replacing the Keyboard	117
Replacing the Power Board	118
Replacing the Switch Cover	119
Replacing the Second Hard Disk Drive Module	121
Replacing the ODD Module	121
Replacing the Main Hard Disk Drive Module	122
Replacing the WLAN Module	123
Replacing the TV Tuner Module	124
Replacing the VGA Module	124
Replacing the DIMM Modules	125
Replacing the Lower Covers	125
Replacing the ExpressCard and SD Card Dummy Trays	126
Troubleshooting	127
Common Problems	127
Power On Issue	128
No Display Issue	129
Random Loss of BIOS Settings	130
LCD Failure	131
Built-In Keyboard Failure	131
Touchpad Failure	132
Internal Speaker Failure	132
Internal Microphone Failure	134
HDD Not Operating Correctly	135
USB Failure (Rightside)	138
Modem Failure	138
External Mouse Failure	139
Other Failures	139
Intermittent Problems	140
Undetermined Problems	140
POST Codes Tables	141
Chipset POST Codes	145
Core POST Code Table	147
Jumper and Connector Locations	155
Top View	155
Bottom View	156
Clearing Password Check and BIOS Recovery	157
Clearing Password Check	157
BIOS Recovery by Crisis Disk	158
FRU (Field Replaceable Unit) List	159
Aspire 6530 Exploded Diagrams	160
Main Module	160
LCD Module	161
Aspire 6530 FRU List	162
Screw List	171
Model Definition and Configuration	174
Aspire 6530 Series	174
Test Compatible Components	211
Microsoft® Windows® Vista Environment Test	212
Peripheral Tests	216
Online Support Information	221