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Acer Aspire 6530G Aspire 6530/6530G Quick Guide - Page 135

HDD Not Operating Correctly - recovery

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HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c. The Install Windows screen displays. Click Next. d. Select Repair your computer. e. The System Recovery Options screen displays. Click Next. f. Select the appropriate operating system, and click Next. NOTE: Click Load Drivers if controller drives are required. g. Select Startup Repair. h. Startup Repair attempts to locate and resolve issues with the computer. i. When complete, click Finish. If an issue is discovered, follow the onscreen information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu. 6. Ensure all cables and jumpers on the HDD and ODD are set correctly. 7. Remove any recently added hardware and associated software. 8. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. 9. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support. 10. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Replace the HDD. See "Disassembly Process" on page 42. ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not play when loaded • DVDs do not play when loaded • Blank discs do not burn correctly • DVD or CD play breaks up or jumps • Optical drive not found or not active: • Not shown in My Computer or the BIOS setup • LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. Chapter 4 125

Section	Page
System Specifications	11
Features	11
System Block Diagram	14
Your Acer Notebook tour	15
Front View	15
Closed Front View	16
Left View	17
Right View	18
Rear View	18
Bottom View	19
Indicators	20
Easy-Launch Buttons	20
Touchpad Basics (with fingerprint reader)	21
Using the Keyboard	22
Lock Keys and embedded numeric keypad	22
Windows Keys	23
Hot Keys	24
Special Key	25
Using the System Utilities	26
Acer GridVista (dual-display compatible)	26
Hardware Specifications and Configurations	28
System Utilities	37
BIOS Setup Utility	37
Navigating the BIOS Utility	37
Information	38
Main	39
Security	40
Boot	43
Exit	44
BIOS Flash Utility	45
Remove HDD/BIOS Utility	47
Machine Disassembly and Replacement	51
Disassembly Requirements	51
General Information	52
Pre-disassembly Instructions	52
Disassembly Process	52
External Module Disassembly Process	53
External Modules Disassembly Flowchart	53
Removing the Battery Pack	54
Removing the SD dummy card	55
Removing the ExpressCard dummy card	56
Removing the Lower Covers	57
Removing the DIMM Modules	58
Removing the VGA Module	59
Removing the TV Tuner Module	60
Removing the Main Hard Disk Drive Module	63
Removing the Optical Disk Drive Module	65
Removing the Secondary Hard Disk Drive Module	67
Main Unit Disassembly Process	69
Main Unit Disassembly Flowchart	69
Removing the Switch Cover	70
Removing the Power Board	71
Removing the Keyboard	73
Removing the Speaker Module	74
Removing the Antenna Cables	75
Removing the LCD Module	77
Removing the Upper Base	78
Removing the Finger Print Reader	81
Removing the USB Board	82
Removing the Modem Module	83
Removing the Bluetooth Module	84
Removing the Mainboard	86
Removing the Thermal Module	88
Removing the CPU	89
LCD Module Disassembly Process	90
LCD Module Disassembly Flowchart	90
Removing the LCD Bezel	91
Removing the Inverter Board	94
Removing the Camera Module	95
Removing the LCD Panel	96
Removing the LCD Brackets and FPC Cable	97
LCD Module Reassembly Procedure	99
Replacing the LCD Panel	99
Replacing the LCD Bezel	103
Main Module Reassembly Procedure	105
Replacing the CPU	105
Replacing the Thermal Module	105
Replacing the Mainboard	107
Replacing the Bluetooth Board	109
Replacing the Modem Module	109
Replacing the Finger Print Reader	110
Replacing the Upper Cover	112
Replacing the LCD Module	114
Replacing the Speaker Module	117
Replacing the Keyboard	117
Replacing the Power Board	118
Replacing the Switch Cover	119
Replacing the Second Hard Disk Drive Module	121
Replacing the ODD Module	121
Replacing the Main Hard Disk Drive Module	122
Replacing the WLAN Module	123
Replacing the TV Tuner Module	124
Replacing the VGA Module	124
Replacing the DIMM Modules	125
Replacing the Lower Covers	125
Replacing the ExpressCard and SD Card Dummy Trays	126
Troubleshooting	127
Common Problems	127
Power On Issue	128
No Display Issue	129
Random Loss of BIOS Settings	130
LCD Failure	131
Built-In Keyboard Failure	131
Touchpad Failure	132
Internal Speaker Failure	132
Internal Microphone Failure	134
HDD Not Operating Correctly	135
USB Failure (Rightside)	138
Modem Failure	138
External Mouse Failure	139
Other Failures	139
Intermittent Problems	140
Undetermined Problems	140
POST Codes Tables	141
Chipset POST Codes	145
Core POST Code Table	147
Jumper and Connector Locations	155
Top View	155
Bottom View	156
Clearing Password Check and BIOS Recovery	157
Clearing Password Check	157
BIOS Recovery by Crisis Disk	158
FRU (Field Replaceable Unit) List	159
Aspire 6530 Exploded Diagrams	160
Main Module	160
LCD Module	161
Aspire 6530 FRU List	162
Screw List	171
Model Definition and Configuration	174
Aspire 6530 Series	174
Test Compatible Components	211
Microsoft® Windows® Vista Environment Test	212
Peripheral Tests	216
Online Support Information	221

Match case Limit results 1 per page

Chapter 4

125

HDD Not Operating Correctly

If the

HDD

does not operate correctly, perform the following actions one at a time to correct the problem.

Disconnect all external devices.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

Run the Windows Vista Startup Repair Utility:

insert the Windows Vista Operating System DVD in the ODD and restart the computer.

When prompted, press any key to start to the operating system DVD.

The

Install

Windows

screen displays. Click

Select

Repair your computer

The

System

Recovery

Options

screen displays. Click

Select the appropriate operating system, and click

NOTE:

Click

Load

Drivers

if controller drives are required.

Select

Startup

Repair

Startup Repair attempts to locate and resolve issues with the computer.

When complete, click

Finish

If an issue is discovered, follow the onscreen information to resolve the problem.

Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.

Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that

CD/DVD drive is set as the first boot device on the Boot menu.

Ensure all cables and jumpers on the HDD and ODD are set correctly.

Remove any recently added hardware and associated software.

Run the Windows Disk Defragmenter. For more information see Windows Help and Support.

Run Windows Check Disk by entering

chkdsk

from a command prompt. For more information see

Windows Help and Support.

10.

Restore system and file settings from a known good date using

System

Restore

If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

11.

Replace the HDD. See “Disassembly Process” on page 42.

ODD Not Operating Correctly

If the

ODD

exhibits any of the following symptoms it may be faulty:

•

Audio CDs do not play when loaded

•

DVDs do not play when loaded

•

Blank discs do not burn correctly

•

DVD or CD play breaks up or jumps

•

Optical drive not found or not active:

•

Not shown in My Computer or the BIOS setup

•

LED does not flash when the computer starts up

•

The tray does not eject

•

Access failure screen displays

•

The ODD is noisy

Perform the following general solutions one at a time to correct the problem.

Reboot the computer and retry the operation.