Blackberry Pearl 8100 User Guide - Page 228

Voice dialing troubleshooting, Camera troubleshooting

Page 228 highlights

Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported. My device does not recognize names or numbers in voice commands Try performing the following actions: • Say the first name and the last name of your contact. • Use standard pronunciation rules when you say a voice command. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches, set the matching sensitivity level to reject more. • Adapt digit dialing to improve voice recognition of numbers. Camera troubleshooting I cannot save pictures Your BlackBerry® device memory or media card might not have enough available memory to save pictures. Try performing the following actions: • If you are trying to save a picture to your device memory, delete old data or messages from your device. • If you are trying to save a picture on your media card, delete old media files. • In the camera options, verify that the Quality field is not set to High. High-quality pictures use more memory than lower-quality pictures. 226

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Note:
If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to
make and receive calls.
Voice dialing troubleshooting
I cannot make calls using a voice command
Try performing the following actions:
Verify that your BlackBerry® device is connected to the wireless network.
If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled
device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device.
If your keyboard is locked, unlock your keyboard.
Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the
language options. Certain languages might not be supported.
My device does not recognize names or numbers in voice commands
Try performing the following actions:
Say the first name and the last name of your contact.
Use standard pronunciation rules when you say a voice command.
If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less.
If your device often identifies incorrect matches, set the matching sensitivity level to reject more.
Adapt digit dialing to improve voice recognition of numbers.
Camera troubleshooting
I cannot save pictures
Your BlackBerry® device memory or media card might not have enough available memory to save pictures.
Try performing the following actions:
If you are trying to save a picture to your device memory, delete old data or messages from your device.
If you are trying to save a picture on your media card, delete old media files.
In the camera options, verify that the
Quality
field is not set to
High
. High-quality pictures use more memory than lower-quality
pictures.
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