Blackberry Pearl 8100 User Guide - Page 62

Message shortcuts, Message troubleshooting

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To hide call logs in a message list, select the None option. Message shortcuts Compose a message from a message list • To compose a message from a message list, press the comma (,) key. Reply to or forward a message • To reply to a message, press the exclamation point (!) key. • To reply to all, press the question mark (?) key. • To forward a message, press the period (.) key. View one type of message in a message list • To view received messages, press the Alt key and 3. • To view call logs, press the Alt key and the period (.) key. • To view voice mail messages, press the Alt key and 7. • To view SMS text messages, press the Alt key and the question mark (?) key. • To view all your messages again, press the Escape key. Move around a message list • To move up a message, press 2. • To move down a message, press 8. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. • If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact. • If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your device. • If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. 60

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To hide call logs in a message list, select the
None
option.
Message shortcuts
Compose a message from a message list
•
To compose a message from a message list, press the comma (
,
) key.
Reply to or forward a message
•
To reply to a message, press the exclamation point (
!
) key.
•
To reply to all, press the question mark (
?
) key.
•
To forward a message, press the period (
.
) key.
View one type of message in a message list
•
To view received messages, press the
Alt
key and
3
.
•
To view call logs, press the
Alt
key and the period (
.
) key.
•
To view voice mail messages, press the
Alt
key and
7
.
•
To view SMS text messages, press the
Alt
key and the question mark (
?
) key.
•
To view all your messages again, press the
Escape
key.
Move around a message list
•
To move up a message, press
2
.
•
To move down a message, press
8
.
Message troubleshooting
I cannot send messages
Try performing the following actions:
•
Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device
should send the messages when you return to a wireless coverage area.
•
If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact.
•
If you created an email address or added an existing email address to your device using the email setup web site, verify that you
have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation
message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your
device.
•
If you have not received a registration message from the wireless network, register your device. In the device options, click
Advanced
Options
. Click
Host Routing Table
. Press the
Menu
key. Click
Register Now
.
•
Generate an encryption key.
•
Verify that data service is turned on.
60