Brother International DS-620 Users Guide - Page 51

Troubleshooting Difficulty The file size is too large. Cause The size of the file will depend upon many factors. The physical size of the document and the amount of text / graphics on each page are factors that will affect the resulting file size. These factors cannot be changed. Suggestions To produce the smallest scan file for a given document, use the lowest resolution and Black and White mode, and scan the smallest area possible. Using the opposite settings (scanned in the highest resolution, in the Color mode, and scanning the largest area possible) will produce the largest-sized file. For Windows ®: see Changing DSmobileCapture scan settings (for Windows ®) on page 14). For Macintosh: see Changing DSmobileCapture scan settings (for Macintosh) on page 23). Other difficulties Difficulty Cause I do not have or lost the Causes may vary. Calibration Sheet. I want to use a USB hub. Causes may vary. Suggestions The special glossy calibration sheet that came with your scanner will give you the best calibration results. To order a new Calibration Sheet, go to Brother Mall at www.brothermall.com 8 Use your scanner without connecting to a USB hub. A USB hub may not be able to supply enough power to the scanner. 46