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Brother International HL-6180DW Network User's Guide - English - Page 85

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Troubleshooting I cannot complete the wireless network setup configuration. Question Interface Solution My machine does not connect during wireless setup? wireless Turn your wireless router Off and back On. Then try and configure the wireless settings again. Are your security settings (SSID/Network Key) correct? wireless  Reconfirm and choose the correct security settings. • The manufacturer's name or model no. of the WLAN access point/router may be used as the default security settings. • See the instructions supplied with your WLAN access point/router for information on how to find the security settings. • Ask the manufacturer of your WLAN access point/router or ask your Internet provider or network administrator.  For information on what the SSID and Network Key are, see Wireless network terms and concepts (For HL-5470DW(T) and HL-6180DW(T)) uu page 96. Are you using MAC address wireless Confirm the MAC address of the Brother machine is allowed in the filter. You filtering? can find the MAC address from the Brother machine's control panel. (See 7 Function table and default factory settings uu page 43.) Is your WLAN access point/router in a stealth mode? (not broadcasting the SSID) wireless  You should type the correct SSID name or Network Key by hand.  Check the SSID name or the Network Key in the instructions supplied with your WLAN access point/router and reconfigure the wireless network setup. (For more information, see Configuring your machine when the SSID is not broadcast uu page 20.) I have checked and tried all of the above, but still cannot complete the wireless configuration. Is there anything else I can do? wireless Use the Network Connection Repair Tool. See The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation. uu page 80. The Brother machine is not found on the network during the printer driver installation. Question Is your machine connected to the network and does it have a valid IP address? Are you using security software? Interface Solution wired/ wireless Print the Printer Settings Page or Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is Link OK. See Printing the Printer Settings Page (For HL-5450DN(T)) uu page 41 or Printing the Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T)) uu page 41. If the report shows Failed To Associate or Link DOWN, ask your network administrator whether your IP address is valid or not. wired/ wireless  Choose to search for the Brother machine again on the installer dialog.  Allow access when the alert message of the security software appears during the printer driver installation.  For more information about security software, see I'm using security software. uu page 82. 79

Section	Page
Network User’s Guide	1
Applicable models	2
Definitions of notes	2
IMPORTANT NOTE	2
Table of Contents	3
Section I: Network Operation	7
1 Introduction	8
Network features	8
Other Network features	9
Security	9
Secure Function Lock 2.0	9
Store Print Log to Network	9
2 Changing your machine’s network settings	10
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	10
Using the control panel (For HL-5470DW(T) and HL-6180DW(T))	10
Using the BRAdmin Light utility	10
Installing BRAdmin Light for Windows®	10
Installing BRAdmin Light for Macintosh	10
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	11
Other Management Utilities	13
Web Based Management (web browser)	13
BRAdmin Professional 3 utility (Windows®)	13
BRPrint Auditor (Windows®)	14
3 Configuring your machine for a wireless network (For HL-5470DW(T) and HL-6180DW(T))	15
Overview	15
Confirm your network environment	16
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	16
Configuration method	16
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	17
Wireless configuration temporarily using a USB cable (Recommended for Windows®)	18
Configuration using the machine’s control panel Setup Wizard	23
Manual configuration from the control panel	24
Configuring your machine when the SSID is not broadcast	26
Configuring your machine for an enterprise wireless network	29
One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™	33
Configuration using the PIN Method of WPS (Wi-Fi Protected Setup)	35
Configuration in Ad-hoc mode (For IEEE 802.11b)	38
Using configured SSID	38
Using a New SSID	39
4 Control panel setup	41
Overview	41
Network menu (For HL-5470DW(T) and HL-6180DW(T))	42
TCP/IP	42
Boot Method	42
IP Address	42
Subnet Mask	43
Gateway	43
IP Boot Tries	43
APIPA	43
IPv6	43
Ethernet (wired network only)	44
Wired Status	44
Setup Wizard (wireless network only)	44
WPS (Wi-Fi Protected Setup)/AOSS™ (wireless network only)	44
WPS (Wi-Fi Protected Setup) w/PIN Code (wireless network only)	44
WLAN Status (wireless network only)	44
Status	44
Signal	44
Channel	45
Speed	45
SSID	45
Comm. Mode	45
MAC Address	45
Set to Default	45
Wired Enable	45
WLAN Enable	45
Reset the network settings to the factory default	46
Printing the Printer Settings Page (For HL-5450DN(T))	47
Printing the Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T))	47
Printing the WLAN report (For HL-5470DW(T) and HL-6180DW(T))	48
Function table and default factory settings	49
HL-5470DW(T) and HL-6180DW(T)	49
5 Web Based Management	52
Overview	52
How to configure the machine settings using Web Based Management (web browser)	52
Setting a password	53
Gigabit Ethernet (wired network only) (For HL-6180DW(T))	54
How to configure the Gigabit Ethernet and Jumbo Frame settings using Web Based Management (web browser)	54
Secure Function Lock 2.0	55
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	55
Basic configuration	55
Setting up public mode	56
Restricting PC print by PC user login name	56
Other features	56
How to configure the SNTP protocol using Web Based Management	57
Store Print Log to Network	59
How to configure the Store Print Log to Network settings using Web Based Management (web browser)	59
Error Detection Setting	61
Understanding Error Messages	62
6 Security features	63
Overview	63
Managing your network machine securely using SSL/TLS	64
Secure Management using Web Based Management (web browser)	64
Secure Management using BRAdmin Professional 3 (Windows®)	66
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	66
Printing documents securely using SSL/TLS	67
Sending an E-mail securely	68
Configuration using Web Based Management (web browser)	68
Sending an E-mail with user authentication	68
Sending an E-mail securely using SSL/TLS	69
Using IEEE 802.1x authentication	70
IEEE 802.1x authentication configuration using Web Based Management (web browser)	70
Using Certificates for device security	72
Configure certificate using Web Based Management	74
Creating and installing a certificate	75
Step by step chart for creating and installing a certificate	75
How to create and install a self-signed certificate	75
How to install the self-signed certificate on your computer	76
How to create a CSR	80
How to install the certificate to your machine	81
Import and export the certificate and private key	81
How to import the self-signed certificate, the certificate issued by a CA, and the private key	81
How to export the self-signed certificate, the certificate issued by a CA, and the private key	82
Managing multiple certificates	82
Import and export a CA certificate	83
How to import a CA certificate	83
How to export a CA certificate	83
7 Troubleshooting	84
Overview	84
Identifying your problem	84
Go to the page for your solution from the lists below	84
Section II: Network Glossary	91
8 Types of network connections and protocols	92
Types of network connections	92
Wired network connection example	92
Peer-to-Peer printing using TCP/IP	92
Network Shared printing	93
Protocols	94
TCP/IP protocols and functions	94
DHCP/BOOTP/RARP	94
APIPA	94
ARP	94
DNS client	95
NetBIOS name resolution	95
WINS	95
LPR/LPD	95
SMTP client	95
Custom Raw Port (Default is Port 9100)	95
IPP	95
mDNS	95
TELNET	96
SNMP	96
LLMNR	96
Web Services	96
HTTP	96
SNTP	97
CIFS	97
IPv6	97
9 Configuring your machine for a network	98
IP addresses, subnet masks and gateways	98
IP address	98
How the IP address is assigned to your print server:	98
Subnet mask	99
Gateway (and router)	99
IEEE 802.1x Authentication	100
10 Wireless network terms and concepts (For HL-5470DW(T) and HL-6180DW(T))	102
Specifying your network	102
SSID (Service Set Identifier) and channels	102
Security terms	102
Authentication and encryption	102
Authentication and Encryption methods for a personal wireless network	103
Authentication methods	103
Encryption methods	103
Network key	104
Authentication and Encryption methods for an enterprise wireless network	104
Authentication methods	104
Encryption methods	105
User ID and password	105
11 Additional network settings from Windows®	106
Types of additional network settings	106
Installing drivers used for printing via Web Services (Windows Vista® and Windows® 7)	106
Uninstalling drivers used for printing via Web Services (Windows Vista® and Windows® 7)	107
Network printing installation for Infrastructure mode when using Vertical Pairing (Windows® 7)	108
12 Security terms and concepts	109
Security features	109
Security terms	109
Security protocols	110
SSL (Secure Socket Layer) / TLS (Transport Layer Security)	110
HTTPS	110
IPPS	110
SNMPv3	110
Security methods for E-mail Sending	111
POP before SMTP (PbS)	111
SMTP-AUTH (SMTP Authentication)	111
APOP (Authenticated Post Office Protocol)	111
SMTP over SSL	111
POP over SSL	111
Section III: Appendixes	112
A Appendix A	113
Supported protocols and security features	113
B Appendix B	114
Using services	114
Other ways to set the IP address (for advanced users and administrators)	114
Using DHCP to configure the IP address	114
Using RARP to configure the IP address	115
Using BOOTP to configure the IP address	116
Using APIPA to configure the IP address	116
Using ARP to configure the IP address	117
Using the TELNET console to configure the IP address	118

Match case Limit results 1 per page

Troubleshooting

I cannot complete the wireless network setup configuration.

Question

Interface

Solution

My machine does not

connect during wireless

setup?

wireless

Turn your wireless router Off and back On. Then try and configure the

wireless settings again.

Are your security settings

(SSID/Network Key)

correct?

wireless



Reconfirm and choose the correct security settings.

•

The manufacturer's name or model no. of the WLAN access

point/router may be used as the default security settings.

•

See the instructions supplied with your WLAN access point/router for

information on how to find the security settings.

•

Ask the manufacturer of your WLAN access point/router or ask your

Internet provider or network administrator.



For information on what the SSID and Network Key are, see

Wireless

network terms and concepts (For HL-5470DW(T) and HL-6180DW(T))

page 96.

Are you using MAC address

filtering?

wireless

Confirm the MAC address of the Brother machine is allowed in the filter. You

can find the MAC address from the Brother machine's control panel. (See

Function table and default factory settings

page 43.)

Is your WLAN access

point/router in a stealth

mode? (not broadcasting

the SSID)

wireless



You should type the correct SSID name or Network Key by hand.



Check the SSID name or the Network Key in the instructions supplied

with your WLAN access point/router and reconfigure the wireless

network setup. (For more information, see

Configuring your machine

when the SSID is not broadcast

page 20.)

I have checked and tried all

of the above, but still cannot

complete the wireless

configuration. Is there

anything else I can do?

wireless

Use the Network Connection Repair Tool. See

The Brother machine cannot

print over the network. The Brother machine is not found on the network

even after successful installation.

page 80.

The Brother machine is not found on the network during the printer driver installation.

Question

Interface

Solution

Is your machine connected

to the network and does it

have a valid IP address?

wired/

wireless

Print the Printer Settings Page or Network Configuration Report and check

that

Ethernet Link Status

Wireless Link Status

Link OK

. See

Printing the Printer Settings Page (For HL-5450DN(T))

page 41 or

Printing the Network Configuration Report

(For HL-5470DW(T) and

HL-6180DW(T))

page 41.

If the report shows

Failed To Associate

Link DOWN

, ask your network

administrator whether your IP address is valid or not.

Are you using security

software?

wired/

wireless



Choose to search for the Brother machine again on the installer dialog.



Allow access when the alert message of the security software appears

during the printer driver installation.



For more information about security software, see

I'm using security

software.

page 82.