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Brother International HL-6180DW Network User's Guide - English - Page 88

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Troubleshooting The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation. (continued) Question Did your previous printing job fail? Interface Solution wired/  If the failed printing job is still in the print queue of your computer, delete wireless it.  Double-click the printer icon in the following folder and then choose the Cancel All Documents in the Printer menu: (Windows® XP/Windows Server® 2003) Start and Printers and Faxes. (Windows Vista®) , Control Panel, Hardware and Sound and then Printers. (Windows® 7) , Devices and Printers and then Printers and Faxes. (Windows Server® 2008) 7 Start, Control Panel and Printers. Are you connecting the Brother machine to the network using wireless capabilities? wireless  Print the WLAN report to confirm the state of the wireless connection. (For how to print, see Printing the WLAN report (For HL-5470DW(T) and HL-6180DW(T)) uu page 42.) If there is an error code on the printed WLAN report: uu Quick Setup Guide: Troubleshooting.  See The Brother machine is not found on the network during the printer driver installation. uu page 79. I have checked and tried all of above, however the Brother machine does not print. Is there anything else I can do? wired/ wireless Uninstall the printer driver and reinstall it. I'm using security software. Question Did you choose to accept the security alert dialog during the printer driver installation, applications' start-up process or when using the printing features? Interface Solution wired/ wireless If you did not choose to accept the security alert dialog, the firewall function of your security software may be rejecting access. Some security software might block access without showing a security alert dialog. To allow access, see the instructions of your security software or ask the manufacturer. 82

Section	Page
Network User’s Guide	1
Applicable models	2
Definitions of notes	2
IMPORTANT NOTE	2
Table of Contents	3
Section I: Network Operation	7
1 Introduction	8
Network features	8
Other Network features	9
Security	9
Secure Function Lock 2.0	9
Store Print Log to Network	9
2 Changing your machine’s network settings	10
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	10
Using the control panel (For HL-5470DW(T) and HL-6180DW(T))	10
Using the BRAdmin Light utility	10
Installing BRAdmin Light for Windows®	10
Installing BRAdmin Light for Macintosh	10
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	11
Other Management Utilities	13
Web Based Management (web browser)	13
BRAdmin Professional 3 utility (Windows®)	13
BRPrint Auditor (Windows®)	14
3 Configuring your machine for a wireless network (For HL-5470DW(T) and HL-6180DW(T))	15
Overview	15
Confirm your network environment	16
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	16
Configuration method	16
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	17
Wireless configuration temporarily using a USB cable (Recommended for Windows®)	18
Configuration using the machine’s control panel Setup Wizard	23
Manual configuration from the control panel	24
Configuring your machine when the SSID is not broadcast	26
Configuring your machine for an enterprise wireless network	29
One push configuration using WPS (Wi-Fi Protected Setup) or AOSS™	33
Configuration using the PIN Method of WPS (Wi-Fi Protected Setup)	35
Configuration in Ad-hoc mode (For IEEE 802.11b)	38
Using configured SSID	38
Using a New SSID	39
4 Control panel setup	41
Overview	41
Network menu (For HL-5470DW(T) and HL-6180DW(T))	42
TCP/IP	42
Boot Method	42
IP Address	42
Subnet Mask	43
Gateway	43
IP Boot Tries	43
APIPA	43
IPv6	43
Ethernet (wired network only)	44
Wired Status	44
Setup Wizard (wireless network only)	44
WPS (Wi-Fi Protected Setup)/AOSS™ (wireless network only)	44
WPS (Wi-Fi Protected Setup) w/PIN Code (wireless network only)	44
WLAN Status (wireless network only)	44
Status	44
Signal	44
Channel	45
Speed	45
SSID	45
Comm. Mode	45
MAC Address	45
Set to Default	45
Wired Enable	45
WLAN Enable	45
Reset the network settings to the factory default	46
Printing the Printer Settings Page (For HL-5450DN(T))	47
Printing the Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T))	47
Printing the WLAN report (For HL-5470DW(T) and HL-6180DW(T))	48
Function table and default factory settings	49
HL-5470DW(T) and HL-6180DW(T)	49
5 Web Based Management	52
Overview	52
How to configure the machine settings using Web Based Management (web browser)	52
Setting a password	53
Gigabit Ethernet (wired network only) (For HL-6180DW(T))	54
How to configure the Gigabit Ethernet and Jumbo Frame settings using Web Based Management (web browser)	54
Secure Function Lock 2.0	55
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	55
Basic configuration	55
Setting up public mode	56
Restricting PC print by PC user login name	56
Other features	56
How to configure the SNTP protocol using Web Based Management	57
Store Print Log to Network	59
How to configure the Store Print Log to Network settings using Web Based Management (web browser)	59
Error Detection Setting	61
Understanding Error Messages	62
6 Security features	63
Overview	63
Managing your network machine securely using SSL/TLS	64
Secure Management using Web Based Management (web browser)	64
Secure Management using BRAdmin Professional 3 (Windows®)	66
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	66
Printing documents securely using SSL/TLS	67
Sending an E-mail securely	68
Configuration using Web Based Management (web browser)	68
Sending an E-mail with user authentication	68
Sending an E-mail securely using SSL/TLS	69
Using IEEE 802.1x authentication	70
IEEE 802.1x authentication configuration using Web Based Management (web browser)	70
Using Certificates for device security	72
Configure certificate using Web Based Management	74
Creating and installing a certificate	75
Step by step chart for creating and installing a certificate	75
How to create and install a self-signed certificate	75
How to install the self-signed certificate on your computer	76
How to create a CSR	80
How to install the certificate to your machine	81
Import and export the certificate and private key	81
How to import the self-signed certificate, the certificate issued by a CA, and the private key	81
How to export the self-signed certificate, the certificate issued by a CA, and the private key	82
Managing multiple certificates	82
Import and export a CA certificate	83
How to import a CA certificate	83
How to export a CA certificate	83
7 Troubleshooting	84
Overview	84
Identifying your problem	84
Go to the page for your solution from the lists below	84
Section II: Network Glossary	91
8 Types of network connections and protocols	92
Types of network connections	92
Wired network connection example	92
Peer-to-Peer printing using TCP/IP	92
Network Shared printing	93
Protocols	94
TCP/IP protocols and functions	94
DHCP/BOOTP/RARP	94
APIPA	94
ARP	94
DNS client	95
NetBIOS name resolution	95
WINS	95
LPR/LPD	95
SMTP client	95
Custom Raw Port (Default is Port 9100)	95
IPP	95
mDNS	95
TELNET	96
SNMP	96
LLMNR	96
Web Services	96
HTTP	96
SNTP	97
CIFS	97
IPv6	97
9 Configuring your machine for a network	98
IP addresses, subnet masks and gateways	98
IP address	98
How the IP address is assigned to your print server:	98
Subnet mask	99
Gateway (and router)	99
IEEE 802.1x Authentication	100
10 Wireless network terms and concepts (For HL-5470DW(T) and HL-6180DW(T))	102
Specifying your network	102
SSID (Service Set Identifier) and channels	102
Security terms	102
Authentication and encryption	102
Authentication and Encryption methods for a personal wireless network	103
Authentication methods	103
Encryption methods	103
Network key	104
Authentication and Encryption methods for an enterprise wireless network	104
Authentication methods	104
Encryption methods	105
User ID and password	105
11 Additional network settings from Windows®	106
Types of additional network settings	106
Installing drivers used for printing via Web Services (Windows Vista® and Windows® 7)	106
Uninstalling drivers used for printing via Web Services (Windows Vista® and Windows® 7)	107
Network printing installation for Infrastructure mode when using Vertical Pairing (Windows® 7)	108
12 Security terms and concepts	109
Security features	109
Security terms	109
Security protocols	110
SSL (Secure Socket Layer) / TLS (Transport Layer Security)	110
HTTPS	110
IPPS	110
SNMPv3	110
Security methods for E-mail Sending	111
POP before SMTP (PbS)	111
SMTP-AUTH (SMTP Authentication)	111
APOP (Authenticated Post Office Protocol)	111
SMTP over SSL	111
POP over SSL	111
Section III: Appendixes	112
A Appendix A	113
Supported protocols and security features	113
B Appendix B	114
Using services	114
Other ways to set the IP address (for advanced users and administrators)	114
Using DHCP to configure the IP address	114
Using RARP to configure the IP address	115
Using BOOTP to configure the IP address	116
Using APIPA to configure the IP address	116
Using ARP to configure the IP address	117
Using the TELNET console to configure the IP address	118

Match case Limit results 1 per page

Troubleshooting

Did your previous printing

job fail?

wired/

wireless



If the failed printing job is still in the print queue of your computer, delete

it.



Double-click the printer icon in the following folder and then choose the

Cancel All Documents

in the

Printer

menu:

(Windows

XP/Windows Server

2003)

Start

and

Printers and Faxes

(Windows Vista

)

Control Panel

Hardware and Sound

and then

Printers

(Windows

Devices and Printers

and then

Printers and Faxes

(Windows Server

2008)

Start

Control Panel

and

Printers

Are you connecting the

Brother machine to the

network using wireless

capabilities?

wireless



Print the WLAN report to confirm the state of the wireless connection.

(For how to print, see

Printing the WLAN report

(For HL-5470DW(T) and

HL-6180DW(T))

page 42.)

If there is an error code on the printed WLAN report:

Quick Setup

Guide:

Troubleshooting



See

The Brother machine is not found on the network during the printer

driver installation.

page 79.

I have checked and tried all

of above, however the

Brother machine does not

print. Is there anything else I

can do?

wired/

wireless

Uninstall the printer driver and reinstall it.

I'm using security software.

Question

Interface

Solution

Did you choose to accept

the security alert dialog

during the printer driver

installation, applications'

start-up process or when

using the printing features?

wired/

wireless

If you did not choose to accept the security alert dialog, the firewall function

of your security software may be rejecting access. Some security software

might block access without showing a security alert dialog. To allow access,

see the instructions of your security software or ask the manufacturer.

The Brother machine cannot print over the network.

The Brother machine is not found on the network even after successful installation. (continued)

Question

Interface

Solution