Brother International MFC 295CN Users Manual - English - Page 116
Menu Setting Difficulties, Copying Difficulties, Software Difficulties, Difficulty, Suggestions - how to install scanner on a
UPC - 012502622772
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Menu Setting Difficulties Difficulty The machine beeps when you try to access the Setup Send or Setup Receive menu. Suggestions If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Send or Setup Receive setting is available only when the machine is in Fax mode. Copying Difficulties Difficulty Suggestions Cannot make a copy. Make sure that the Copy key is illuminated. (See Entering Copy mode on page 58.) Copies are blank. Make sure you are loading the document properly. (See Loading documents on page 18.) Vertical streaks appear in copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 119.) Poor copy results when using the Try using the scanner glass. (See Using the scanner glass on page 19.) ADF. (MFC-295CN only) Vertical black line appears in copies. (MFC-295CN only) Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner. Clean the glass strip and scanner glass and the white bar and white plastic above them. (See Cleaning the scanner on page 119.) Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Scanning Difficulties Difficulty TWAIN/WIA errors appear when starting to scan. OCR does not work. Fit to Page does not work. Poor scanning results when using the ADF. (MFC-295CN only) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver. Try increasing the scanner resolution. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Try using the scanner glass. (See Using the scanner glass on page 19.) Software Difficulties Difficulty Cannot install software or print. 'Device Busy' Cannot print images from FaceFilter Studio. Suggestions Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Make sure the machine is not showing an error message on the LCD. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio. 102