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Canon REALiS WUX6000 D Pro AV User Manual - Page 205

There is no Sound, Cause, Countermeasure

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Troubleshooting Cause The external monitor output is not set on the notebook computer correctly. The displayed image is not the same as that displayed on the computer. Images on a USB flash drive cannot be projected. The LAN cable (shielded twisted pair) is not connected correctly. A network connection cannot be established. Countermeasure Turn on the external monitor output on the notebook computer. To turn on the external monitor output, press the [LCD] or [VGA] function key or a key with an icon for the external monitor, while holding down the [Fn] key on the keyboard of the notebook computer. With Windows 7, you can turn on image output by holding down the Windows logo key and pressing the [P] key. (P140) The combination of keys used to perform this operation varies depending on the model of notebook computer. For more detailed information, refer to the manual that came with your computer. Check whether the dual screen (multi-display) mode is selected on the computer. If dual screen mode is selected, change the computer display output to mirroring mode. The output setting method varies among computer manufacturers. For more detailed information, refer to the manual that came with your computer. Projection from USB flash drives requires JPEG images with a resolution not exceeding 10912x8640, single-byte alphanumeric file names, and a FATformatted drive. Check whether the LAN cable (shielded twisted pair) is connected to the projector correctly. (P164) Network connections are not available until about 40 seconds after startup. (P177) ■ There is no Sound Cause The audio cable is not connected correctly. The MUTE function is enabled. The volume level is adjusted to the minimum. An audio cable with a built-in resistor is used. Audio in terminal select is [Off]. Countermeasure Check the audio cable connection. (P131) Press the MUTE button on the remote control. (P63) Press the VOL button on the remote control or the VOL+ button on the side control to adjust the volume level. (P63) Use an audio cable without a built-in resistor. Change the Audio In terminal to the appropriate setting. (P106) Appendix Other Information 205

Section	Page
To Start Menu	2
Projector Highlights	4
Quick Reference Guide	5
Table of Contents	6
Safety Instructions	10
Safety Precautions	11
CAUTION ON HANGING FROM THE CEILING	11
READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE.	12
AC Power Cord Requirement	14
Federal Communication Commission Notice	15
Precautions for Use	17
Precautions for Installation	18
Precautions on the lamp	21
Precautions for the batteries of the remote control	22
For Safe Use	23
Open Source Software	25
Software under the GNU General Public License Version 2	25
Before Use	27
Supplied Accessories	28
Preparing the Remote Control	29
Installing Remote Control Batteries	29
Remote Control Operating Range	30
Using an Optional Wired Remote (RS-RC05)	30
Part Names	31
Projector	31
Front Side	31
Rear Side	31
Bottom Side	31
Remote control	32
Side control	34
LED Indicator Displays	35
Input Terminal	36
Projecting an Image	37
Step 1 Turn the Projector On	38
Step 2 Select an Input Signal	39
Types of Input Signals	39
Selecting an Input Signal	40
Step 3 Adjust the Image	41
Setting the Display Resolution of the Computer	41
Windows 8	41
Windows 7	41
Windows Vista	42
Mac OS X	42
Auto PC Adjustment	43
Performing the Auto PC Function	43
Focusing, Resizing, or Moving the Image	44
Resetting the Position	47
Step 4 Select an Aspect Ratio (Screen Aspect) Matching the Screen	48
Selecting Screen Aspect	48
Moving Image with 16:9 D. Image Shift	50
Moving Image with 4:3 D. Image Shift	51
Resetting the Image Shift	52
Select the Aspect	52
Types of Aspect Ratios	52
Selecting an Aspect Ratio	53
Step 5 Correct the Image Distortion	54
Adjusting Keystone Distortion	54
Horizontal/Vertical Keystone Correction	54
Corner Adjustment	55
Resetting the Keystone Adjustment	56
Step 6 Select the Image Quality (Image Mode)	57
Image Modes	57
Selecting an Image Mode	58
Step 7 Set Power-Saving Settings	59
Step 8 Turn the Projector Off	60
Useful Functions Available During a Presentation	61
Useful Presentation Functions	62
Temporarily Blacking Out an Image	62
Freezing the Picture	62
Adjusting the Volume	63
Muting the Sound	63
Zooming Part of an Image	64
Projecting Images on a USB Flash Drive	65
Split-Screen Display	67
Setting Functions from Menus	71
Using Menus	72
Menu Configuration	72
Basic Menu Operations	73
Setting Display Status (Input Settings)	75
Selecting the Aspect	75
Setup Using Auto PC	76
Selecting an Input Signal (Analog PC Input)	76
Adjusting the Input Signal (Total dots)	77
Adjusting the Input Signal (Tracking)	77
Adjusting the Input Signal (Horizontal / Vertical position)	78
Adjusting the Input Signal (Horizontal / Vertical pixels)	78
Adjusting HDMI Input Level	79
Setting the HDMI Color Format	79
Specifying HDMI Overscan	80
Specifying Progressive Processing	80
Specifying the Slideshow Interval	81
Specifying Split-Screen Display	82
Adjusting Image Quality (Image Adjustment)	83
Specifying Image Priority in Split-Screen Mode	83
Specifying the Image Mode	84
Creating/Saving a User Profile	85
Adjusting Brightness	86
Adjusting Contrast	86
Adjusting Sharpness	87
Correcting Gamma	87
Adjusting Colors	88
Adjusting to the Ambient Light (Ambient Light)	89
Reducing Image Noise (Random noise reduction)	90
Reducing Image Noise (MPEG noise reduction)	90
Reducing Image Noise (Mosquito noise reduction)	91
Dynamic Gamma Adjustment	91
Correcting Memory Color	92
Fine-Tuning Colors (6-axis Color Adjustment)	92
Fine-Tuning Gamma	93
Specifying Lamp Control	94
Specifying the Lamp Mode	95
Resetting Image Adjustment Settings	95
Customizing System Operation (System Settings)	96
Registering User Logos	96
Positioning User Logos	96
No Signal Screen	97
Screen When Blank	97
Selecting a Logo at Startup	98
Specifying Power Management Mode	98
Specifying Power Management Duration	99
Specifying Direct Power-On	99
Specifying Silence or Operating Tones	100
Specifying Key Repeat Operation	100
Locking Projector or Remote Buttons	101
Assigning a Channel for Remote Control	102
Reducing Motion Blur	103
Selecting a Display Language	103
Requiring a Password for Operation	104
Setting a Password	105
Using the Remote Control [Fn] Button	105
Selecting Audio Input	106
Restoring Original Gamma Settings	107
Specifying HDMI Input	108
Resetting the Lamp Counter	108
About the Display of the Lamp Counter	109
Resetting the Air Filter Counter	110
Updating the Firmware	110
Resetting to the Default Setting	111
Checking Projector Information	112
Installation	113
Before Installation	114
Precautions When Carrying/Shipping the Projector	114
Precautions for Installation	114
When Using Mounted on the Ceiling	116
Install Facing in the Correct Direction	117
Installation Procedure	118
Setting Up the Projector	118
Positioning the Projector in Front of the Screen	118
Floor Installation	118
Installing the Projector in an Inclined Position	118
Ceiling Mounting or Rear Projection	119
Installing / Removing the Lens Unit	120
Installing the Lens Unit	120
Removing the Lens Unit	124
Relationship Between Image Size and Projecting Distance	125
Lens Shift Function	129
Connection Procedure	131
Connectable Equipment and Input Terminals	131
Connecting a Computer	132
Connecting to RGB Monitor Output Terminal (Analog Connection)	132
Connecting to DVI Monitor Output Terminal (Digital Connection)	133
Connecting with an HDMI cable (Input signal type: [HDMI] P39)	134
Outputting Audio to Speakers	134
Connecting AV Equipment	135
Connecting to Digital Video Output Terminal (Digital Connection)	135
Connecting to Analog Video Output Terminal (Analog Connection)	136
Outputting Audio to Speakers	137
Plugging the Projector In	138
Starting Projection	139
Starting and Stopping Projection	139
Starting Projection	139
Stopping Projection	139
When the Language Selection Screen Appears	139
When the Password Input Screen Appears	139
When “No signal” Appears	140
When Notebook Computer Screen Does Not Appear	140
Adjusting Image	140
Changing Notebook Computer Screen Output	140
Turning on External Monitor Output	140
Installation-Related Menu Settings	141
Locking Installation Settings	141
Flipping Image Display	141
Specifying the Screen Aspect	142
Adjusting the Size of Projected Images	143
Specifying Keystone Correction	144
Specifying Digital Image Shift	145
Specifying Micro Digital Image Shift	145
Adjusting Image Registration	146
Specifying the Fan Mode	146
Specifying Vertical Projection	147
Saving and Restoring Lens Positions	147
Screen Color Adjustment	148
Specifying a Menu Position	149
Showing/Hiding the Guide Screen	149
Showing/Hiding Input Status	150
Showing/Hiding Overheat Warnings	150
Specifying the Menu Display Time	151
Showing/Hiding Lamp Replacement Warnings	151
Showing/Hiding Filter Cleaning Warnings	152
Showing/Hiding Split- Screen ID	152
Displaying Test Patterns	153
Projecting from Multiple Projectors at Once (Edge Blending)	154
Basic Instructions	154
Advanced Instructions: Color Adjustment	157
Advanced Instructions: Black Level Adjustment	158
Advanced Instructions: Smoother Overlapping Areas	160
Connecting to a Network	163
Network Connection Overview	164
Connection Methods	164
Completing Projector Settings	165
Locking/Unlocking Network Settings	165
Specifying the Network Password	166
Registering a Network Password	167
Specifying Standby Power Consumption	167
Specifying the Network Function	168
Viewing the IP Address, Gateway Address, and MAC Address	168
Specifying DHCP	169
Specifying TCP/IP Settings	169
Initializing Network Settings	170
Specifying PJLink Settings	170
Specifying AMX Device Discovery	171
Specifying Crestron RoomView	172
Completing Computer Settings	173
Specifying an IP Address	173
Windows 8	173
Windows 7	174
Windows Vista	175
Mac OS X	176
Resetting the IP Address Setting of the Computer	177
Setting Up the Network	177
Displaying the Network Configuration Screen	177
Network Setting	179
Error Notification Mails	189
Control via the Web Screen	191
Maintenance	193
Cleaning the Projector and the Air Filter	194
Cleaning the Air Filter	194
Replacing the Air Filter	196
Replacing the Lamp	197
Replacement Lamp	198
Replacing the Lamp	199
Appendix	201
Troubleshooting	202
LED Indicator Meanings	202
Symptoms and Solutions	203
You Cannot Turn on the Projector	203
You Cannot Project an Image from the Projector	204
There is no Sound	205
The Projected Image Is Blurred	206
You Cannot Project an Image Appropriately	207
The Projector Power Turns Off	207
You Cannot Operate the Remote Control	208
Relationship between Aspect and Screen Aspect	209
When the image is projected on a 16:10 screen	209
When the image is projected on a 16:9 screen	210
When the image is projected on a 4:3 screen	210
When projecting on a 16:10 screen in the aspect ratio of the connected device	211
When projecting on a 16:9 screen in the aspect ratio of the connected device	211
When projecting on a 4:3 screen in the aspect ratio of the connected device	212
Displayed Test Patterns	213
Supported Signal Types	214
Product Specifications	216
Projector	216
Remote control	217
Specification of Each Lens Unit (Option)	218
External View	220
ANALOG PC-2 / COMPONENT terminal	221
Service Port (CONTROL)	221
Index	224
Numerics	224
A	224
B	224
C	224
D	224
E	224
F	224
G	224
H	224
I	224
K	225
L	225
M	225
N	225
O	225
P	225
R	225
S	225
T	226
U	226
V	226
W	226
Z	226
Option	227

Match case Limit results 1 per page

205

Troubleshooting

Appendix

Other Information

■

There is no Sound

The external monitor

output is not set on the

notebook computer

correctly.

Turn on the external monitor output on the notebook

computer. To turn on the external monitor output,

press the [LCD] or [VGA] function key or a key with

an icon for the external monitor, while holding down

the [Fn] key on the keyboard of the notebook

computer. With Windows 7, you can turn on image

output by holding down the Windows logo key and

pressing the [P] key. (

P140

)

The combination of keys used to perform this

operation varies depending on the model of

notebook computer. For more detailed information,

refer to the manual that came with your computer.

The displayed image is

not the same as that

displayed on the

computer.

Check whether the dual screen (multi-display) mode

is selected on the computer. If dual screen mode is

selected, change the computer display output to

mirroring mode.

The output setting method varies among computer

manufacturers. For more detailed information, refer

to the manual that came with your computer.

Images on a USB flash

drive cannot be

projected.

Projection from USB flash drives requires JPEG

images with a resolution not exceeding 10912x8640,

single-byte alphanumeric file names, and a FAT-

formatted drive.

The LAN cable (shielded

twisted pair) is not

connected correctly.

Check whether the LAN cable (shielded twisted pair)

is connected to the projector correctly. (

P164

)

A network connection

cannot be established.

Network connections are not available until about 40

seconds after startup. (

P177

)

Cause

Countermeasure

The audio cable is not

connected correctly.

Check the audio cable connection. (

P131

)

The MUTE function is

enabled.

Press the

MUTE

button on the remote control. (

P63

)

The volume level is

adjusted to the

minimum.

Press the

VOL

button on the remote control or the

VOL+

button on the side control to adjust the volume

level. (

P63

)

An audio cable with a

built-in resistor is used.

Use an audio cable without a built-in resistor.

Audio in terminal select

is [Off].

Change the Audio In terminal to the appropriate

setting. (

P106

)

Cause

Countermeasure