Canon REALiS WUX6000 D Pro AV User Manual - Page 208

You Cannot Operate the Remote Control

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Troubleshooting ■ You Cannot Operate the Remote Control Cause Batteries are not installed properly or they have run out. You are operating the remote control from the outside of the remote control operating range. There is an obstacle between the projector and the remote control. You are operating the remote control in an unsuitable operating environment. The channel setting of the remote control does not match the setting of the projector. The key lock function is preventing operation of the remote control. Countermeasure Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries. (P29) Check whether you are operating the remote control within the remote control operating range of the main unit of the projector. (P30) Remove the obstacle between the infrared remote receiver of the main unit of the projector and the remote control or point the remote control in an obstacle-free path. Check whether the infrared remote receiver of the main unit of the projector is exposed to direct sunlight or strong light of lighting apparatus. (P30) Check whether the channel setting of the remote control has been changed. You can check the [Remote control channel] setting in the [System settings] menu. (P102) Check whether [Key lock] is enabled to disable the remote control operation. In the [System settings] menu, set [Key lock] to [Off]. (P101) 208

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Troubleshooting
208
■
You Cannot Operate the Remote Control
Cause
Countermeasure
Batteries are not
installed properly or they
have run out.
Check whether batteries are installed correctly. If
batteries are installed correctly, replace them with
new batteries. (
P29
)
You are operating the
remote control from the
outside of the remote
control operating range.
Check whether you are operating the remote control
within the remote control operating range of the main
unit of the projector. (
P30
)
There is an obstacle
between the projector
and the remote control.
Remove the obstacle between the infrared remote
receiver of the main unit of the projector and the
remote control or point the remote control in an
obstacle-free path.
You are operating the
remote control in an
unsuitable operating
environment.
Check whether the infrared remote receiver of the
main unit of the projector is exposed to direct sunlight
or strong light of lighting apparatus. (
P30
)
The channel setting of
the remote control does
not match the setting of
the projector.
Check whether the channel setting of the remote
control has been changed. You can check the
[Remote control channel] setting in the [System
settings] menu. (
P102
)
The key lock function is
preventing operation of
the remote control.
Check whether [Key lock] is enabled to disable the
remote control operation.
In the [System settings] menu, set [Key lock] to [Off].
(
P101
)