Canon VB-R12VE Camera Management Tool User Manual - Page 22

SSL/Port Number, Displaying Thumbnails, Not connectable] or [Authentication required], Admin Required]

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Page 22 highlights

Note For details on error information, please refer to "Operation Guide" > "List of Log Messages". The error information dialog box is not displayed for some camera models. [Not connectable] or [Authentication required] Double-click [Not connectable] or [Authentication required] in [Connection Status] to display the camera authentication information dialog box, and configure settings (P. 28). Note If [Not connectable] appears even after a camera finishes processing, for example after a camera restarts, try clicking (Update Camera Information). [Admin Required] Double-click [Admin Required] in [Connection Status] to display the register administrator account screen, and configure settings (P. 20).  SSL/Port Number If a camera is connected with SSL, three types of icons are displayed according to the port used to communicate with the camera and its status. The icons enable you to check whether SSL is used and whether there is a problem with the self-signed certificate. Non-SSL communication SSL communication (no problem with certificate) SSL communication (problem with certificate) Note If this tool is connected to the camera via SSL, the SSL communication is confirmed using the IPv4 address. If a certificate other than IPv4 is used, the SSL communication (problem with certificate) icon is displayed.  Displaying Thumbnails Use the thumbnail view switch button to display the thumbnails of the still images obtained from the camera. When you place the mouse cursor over the thumbnail, it is enlarged. 22

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22
Note
For details on error information, please refer to “Operation Guide” > “List of Log Messages”. The error information dialog box is not
displayed for some camera models.
[Not connectable] or [Authentication required]
Double-click [Not connectable] or [Authentication required] in [Connection Status] to display the camera
authentication information dialog box, and configure settings (P. 28).
Note
If [Not connectable] appears even after a camera finishes processing, for example after a camera restarts, try clicking
(Update Camera Information).
[Admin Required]
Double-click [Admin Required] in [Connection Status] to display the register administrator account screen, and
configure settings (P. 20).
SSL/Port Number
If a camera is connected with SSL, three types of icons are displayed according to the port used to communicate
with the camera and its status. The icons enable you to check whether SSL is used and whether there is a problem
with the self-signed certificate.
Note
If this tool is connected to the camera via SSL, the SSL communication is confirmed using the IPv4 address. If a certificate other
than IPv4 is used, the SSL communication (problem with certificate) icon is displayed.
Displaying Thumbnails
Use the thumbnail view switch button to display the thumbnails of the still images obtained from the camera. When
you place the mouse cursor over the thumbnail, it is enlarged.
Non-SSL communication
SSL communication (no problem with certificate)
SSL communication (problem with certificate)