Canon VB-R12VE Camera Management Tool User Manual - Page 72

Lists of Messages Three types of messages are displayed in this tool. • Information messages (information display level messages) • Warning messages (messages urging caution) • Error messages (message indicating errors) When warning messages and error messages appear, take the corresponding measures as described in the following tables. Warning Messages Message Description The specified backup file is invalid or broken. This message is displayed in the following cases. Specify a correct backup file. • You have specified a file which is not a backup file. • You have specified a backup file in a different format. • The backup file has been revised. If a backup file created with this tool is modified, it will no longer be able to be restored properly. If a backup file has been modified, create it again. The specified backup file cannot be restored because it is incompatible with the specified camera. The model of the restore destination does not match the model for which the backup file was created. Specify a backup file for a model that is the same as the camera to be restored. If you try to restore a new model using a backup file of an older model, or in the reverse case, the format of the backup file can vary by models. In this case, as the file cannot be recognized as a backup file, you will see a message "The specified backup file is invalid or broken." instead of this message. The specified backup file cannot be found. A file that does not exist is specified as the backup file in the restore dialog box. Check the file name and save location of the backup file. The firmware file format is invalid or the file is corrupt. The firmware of a different model is specified. Specify the correct firmware file. The firmware cannot be updated with a modified firmware file. If the firmware file is corrupted, download it again. The firmware could not be updated, because the file is the same as You cannot update to a firmware of the same version as the current the firmware on the camera or it is an older version. one or of an older version. Check the version of the firmware. The firmware file is not for use with this camera. The model name of the firmware file and the model name of the camera do not match. Check the combination of the camera in the camera list and the target model of the firmware file. If both models do not match, the firmware cannot be updated. Memory Card Not Inserted. A memory card operation (mount, unmount, or acquire information) was executed while a memory card was not inserted in the camera. Insert a memory card in the camera. Could not connect to the camera. • A camera that cannot be connected to was selected, and an operation that communicates with the camera was performed. Check the connection with the camera. • The time specified in [Network Timeout] on the [Update Firmware] screen elapsed. In this case, specify a longer waiting time and then execute the operation again. • An error occurred when communicating with the camera. Check the connection with the camera. • An error occurred when restoring the camera settings. Check the backup file. Could not connect to the camera. Please verify that the IP address, port number, user name, and password are correct. The connection to the camera failed when trying to change the camera settings using [Basic Camera Settings], [Advanced Camera Settings], or [Set from file]. Or the connection to the camera failed when trying to add cameras to the camera list using [Add Camera]. Specify the IPv4 address and port number, user name and password correctly. 72