Dell E515dn Dell Multifunction Printer Users Guide - Page 265
Telephone and Fax Problems, Telephone Line or Connections, Handling Incoming Calls
View all Dell E515dn manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 265 highlights
The machine does not print on both sides of the paper even though the printer driver setting is 2-sided. Print speed is too slow. The machine does not feed paper. The machine does not feed paper from the Manual feed slot. The machine does not feed envelopes. Check the paper size setting in the printer driver. You must select Letter, Legal or Folio paper that is 16 to 28 lb (60 to 105 g/m2). Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray. Reduce the amount of paper in the paper tray, and then try again. Make sure Manual is not selected for Paper Source in the printer driver. Clean the paper pick-up rollers. Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers until the machine grabs the paper and pulls it in further. Put only one sheet of paper in the manual feed slot. Make sure Manual is selected for Paper Source in the printer driver. Load one envelope at a time in the manual feed slot. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. Telephone and Fax Problems Related Models:Dell E515dn / Dell E515dw Telephone Line or Connections Difficulties Dialing does not work. (No dial tone) The machine does not answer when called. Suggestions Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL, VoIP or MagicJack services, call your service provider for connection instructions. (Available only for some countries.) Change the Tone/Pulse setting. Send a manual fax by pressing Hook button, and dialing the number. Wait to hear fax-receiving tones before pressing Start button. If there is no dial tone, connect a known working telephone and telephone line cord to the jack. Then lift the external telephone's handset and listen for a dial tone. If there is still no dial tone, ask your telephone company to check the line and/or wall jack. Make sure the machine is in the correct receive mode for your setup. Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. If there is no ringing when you call your machine, ask your telephone company to check the line. Handling Incoming Calls Difficulties Suggestions Troubleshooting 265