Dell E515dn Dell Multifunction Printer Users Guide - Page 272
My Dell Machine Cannot Print or Scan over the Network., Cause, Action, Interface, Port number
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My Dell Machine Cannot Print or Scan over the Network. Cause Action Interface Your security software blocks your machine's • (Windows®) Wired/Wireless access to the network. (The network scanning Configure the third-party Security/Firewall Software to feature does not work. ) allow Network scanning. To add port 54925 for Network scanning, type the information below: • In Name: Type any description, for example Dell NetScan. • In Port number: Type 54925. • In Protocol: UDP is selected. See the instruction manual that came with your third- party Security/Firewall Software or contact the software manufacturer. • (Macintosh) Click the Model pop-up menu, and then select Other.... The Device Selector window appears. Reselect your network machine, make sure Status is idle, and then click OK. Your security software blocks your machine's Some security software might block access without showing a Wired/Wireless access to the network. security alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer. Your Dell machine was not assigned an • Confirm the IP address and the Subnet Mask. Wired/Wireless available IP address. Verify that both the IP addresses and Subnet Masks of your computer and the Dell machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator. 272 Troubleshooting
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