Dell E515dn Dell Multifunction Printer Users Guide - Page 277
Error and Maintenance Messages, Error Message, Cause, Action, Cancel - drum replacement
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Error and Maintenance Messages As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. Follow the instructions in the Actions to improve the status. Error Message 2-sided Disabled Cartridge Error Put the Toner Cartridge back in Comm. Error Cover is Open. Disconnected Document Jam DR Mode in Use Cause Action The back cover of the machine is Close the back cover of the machine until it locks in the not closed completely. closed position. The 2-sided tray is not installed Install the 2-sided tray firmly in the machine. completely. The toner cartridge is not installed Pull out the drum unit and toner cartridge assembly, take correctly. out the toner cartridge, and put it back in the drum unit again. Put the drum unit and toner cartridge assembly back in the machine. If the problem continues, contact Dell Customer Service or your local Dell dealer. Poor telephone line quality caused a Send the fax again or connect the machine to another communication error. telephone line. If the problem continues, contact the telephone company and ask them to check your telephone line. The front cover is not completely Open and then firmly close the front cover of the machine. closed. The fusing unit cover is not completely closed or paper was Close the fusing unit cover located inside the back cover of the machine. jammed in the back of the machine when you turned on the power. The ADF cover is not completely Close the ADF cover of the machine. closed. If the error message remains, press, Cancel. The other person or other person's Try to send or receive again. fax machine stopped the call. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). The document was not inserted Remove the jammed paper from the ADF unit. or fed correctly, or the document Clear any debris or scraps of paper from the ADF unit scanned from the ADF was too long. paper path. Press Cancel. The machine is set to Distinctive Set Distinctive Ring to Off. Ring mode. You cannot change the Receive Mode from Manual to another mode. Troubleshooting 277