Gateway E-2100 E-2100 User's Guide - Page 168

Chapter 9: Troubleshooting Diskette drive The diskette drive is not recognized ■ Shut down and restart your computer. ■ Open the computer case and make sure that the cables are connected correctly to the diskette drive and the system board. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the side farthest from the power supply connection). If necessary, reverse one end of the cable, so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins are not bent or misaligned. For more information, see "Adding or replacing a CD, DVD, or diskette drive" on page 105 or "Adding or replacing a CD, DVD, or diskette drive" on page 128. You cannot save a file to diskette or you see the message "disk is full or write-protected" ■ Make sure that the write-protection tab on the upper-right corner of the diskette is down (unprotected). ■ The diskette may be full. Delete unnecessary files on the diskette and try again. ■ Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. ■ Run Error-checking on the diskette. For more information, see "Checking the hard drive for errors" on page 68. If errors are detected and corrected, try using the diskette again. You see a "Access Denied" or "Write protect" error message ■ Move the write-protection tab in the upper-right corner of the diskette down (unprotected). ■ The diskette may be full. Delete unnecessary files on the diskette and try again. ■ Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. 162 www.gateway.com