Gateway E-2100 E-2100 User's Guide - Page 175

To check the dialing properties in Windows XP, If your Control Panel is in Category View, click

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Troubleshooting To check the dialing properties in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Dialing Rules tab. 3 Click the location from which you are dialing, then click Edit. 4 Make sure that all settings are correct. Help and Support For more information about dialing properties in Windows XP, click Start, then click Help and Support. Type the keyword dialing in the HelpSpot Search box , then click the arrow. To check the dialing properties in Windows 2000: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the Modems icon, then click Dialing Properties. The Dialing Properties dialog box opens. 3 Make sure that all settings are correct. ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly. www.gateway.com 169

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169
Troubleshooting
www.gateway.com
To check the dialing properties in Windows XP:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
2
Click/Double-click the
Phone and Modem Options
icon, then click the
Dialing Rules
tab.
3
Click the location from which you are dialing, then click
Edit
.
4
Make sure that all settings are correct.
To check the dialing properties in Windows 2000:
1
Click
Start
,
Settings
, then click
Control Panel
. The
Control Panel
window opens.
2
Double-click the
Modems
icon, then click
Dialing Properties
. The
Dialing Properties
dialog box opens.
3
Make sure that all settings are correct.
■
Disconnect any answering machine, fax machine, or printer that is on the
same line as the modem. Do not connect these devices to the same
telephone line as the modem.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Check for line noise (scratchy, crackling, or popping sounds). Line noise
is a common problem that can cause the modem to connect at a slower
rate, abort downloads, or even disconnect. The faster the modem, the less
line noise it can tolerate and still work correctly.
Help and
Support
For more information about dialing properties in
Windows XP, click
Start
, then click
Help and Support
.
Type the keyword
dialing
in the HelpSpot
Search
box
, then click the arrow.