Gateway E-2100 E-2100 User's Guide - Page 171
You see a Non-system disk or disk error error message - drivers download
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Page 171 highlights
Troubleshooting ■ Open the computer case and make sure that the cables are connected correctly to the hard drive and the system board. For more information about connecting the hard drive cables, see "Adding or replacing a hard drive" on page 109 or "Replacing the hard drive" on page 133. ■ If your computer has been subjected to static electricity or physical shock, you may need to reinstall the operating system. You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. The computer does not recognize an IDE drive ■ Make sure that the IDE connectors are enabled in the BIOS Setup utility. To enter the BIOS Setup utility, restart your computer, then press and hold F1 while your computer restarts. ■ Reinstall the device driver. For more information, see "Reinstalling device drivers" on page 89. ■ Open the computer case and make sure that the IDE cable is connected to the system board IDE connector and the hard drive connector. For more information, see "Adding or replacing a hard drive" on page 109 or "Replacing the hard drive" on page 133. The computer does not recognize a SCSI drive ■ Reinstall the device driver. For more information, see "Reinstalling device drivers" on page 89. ■ Open the computer case and reseat the drive controller. Also make sure that the controller and power cables are connected to the drive. For more information, see "Adding or replacing a hard drive" on page 109 or "Replacing the hard drive" on page 133. ■ Make sure that the last device on the SCSI cable is correctly terminated. For more information about SCSI device configurations, see the hard drive documentation or download the documentation from the Gateway Web site. ■ Change the drive's SCSI address to one that is not being used by your computer. For more information about SCSI device configurations, see your drive documentation. www.gateway.com 165
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