HP 2420 HP LaserJet 2400 Series - User Guide - Page 128
Understanding printer messages, Using the printer online Help system, Resolving persistent messages
UPC - 829160289205
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Understanding printer messages Printer messages appear on the printer control panel display to relay the normal status of the printer (such as Processing...) or an error condition (such as CLOSE TOP COVER) that needs attention. Interpreting control-panel messages lists the most common messages that require attention or that might raise questions. Messages are listed in alphabetical order first, with numeric messages at the end of the list. Using the printer online Help system This printer features an online Help system on the control panel that provides instructions for resolving most printer errors. Certain control panel messages alternate with instructions about gaining access to the online Help system. Whenever a message alternates with For help press, press (HELP button) to view the help and use (UP button) and (DOWN button) to scroll through the message. To exit the online Help system, press MENU. Resolving persistent messages Some messages (for example, requests to load a tray or a message that a previous print job is still in the printer memory) allow you to press (SELECT button) to print, or to press STOP to clear the job and eliminate the message. If a message persists after performing all of the recommended actions, contact an HPauthorized service or support provider. (See HP customer care or go to www.hp.com/support/ lj2410, http://www.hp.com/support/lj2420, or http://www.hp.com/support/lj2430.) Interpreting control-panel messages Control panel message Description Recommended action Access denied MENUS LOCKED The printer control panel function you are trying to use has been locked to prevent unauthorized access. See your network administrator. Canceling... The printer is canceling a job. The message continues while the job is stopped, the paper path is cleared, and any remaining incoming data on the active data channel is received and discarded. No action necessary. CARD SLOT X DEVICE FAILURE alternates with The CompactFlash card in slot X had a Remove the card and replace it with a critical failure and can no longer be used. new one. (See Printer memory.) CARD SLOT X FILE OPERATION FAILED alternates with The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent folder. Try printing again to an existing folder. 116 Chapter 4 Problem solving ENWW