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HP 2420 HP LaserJet 2400 Series - User Guide - Page 240

HP Instant Support Professional Edition ISPE, Device Settings window, HP Toolbox

UPC - 829160289205

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storing 89 supplies status page 87 supply level, checking 90 characters misformed 133 cleaning fuser 93 paper path 92 cleaning page 171 cleaning page, printing 93 clearable warnings setting display time 18 clearable warnings setting 18, 174 clock, setting 82 commands escape sequences 204, 205 font selection 205, 209 PCL 206 syntax 204 types of 203 communications settings 176 CompactFlash cards accessing 8 installing 195 types available 190 verifying installation 198 configuration page troubleshooting 97 configuration page, printing 85 configuration, driver 79 configurations, printer 3 Configure Device menu 165 consumables recycling 213 contracts, maintenance 222 control panel buttons 11 clearable warning settings 18, 174 Configure Device menu 165 date/time settings 172 Diagnostics menu 178 error messages 116 help 12 I/O menu 175 Information menu 160 language, selecting 21, 96, 175 lights 11 locating 8, 10 menu map, printing 12, 85 online Help 116 Paper Handling menu 161 print cartridge supply level, checking 90 Print Quality menu 168 Printing menu 165 Resets menu 176 Retrieve Job menu 158 228 Index settings 13 System Setup menu 172 troubleshooting 96 copies, default number of 165 counterfeit supplies 89 counts, page 86 Courier font settings 167 covers first page, different paper 65 creased paper, troubleshooting 135 crooked pages 134 curled paper, troubleshooting 134 custom-size paper printing on 51 settings 62, 164 tray settings 166 tray specifications 34 customer support embedded Web server links 72 HP Express Exchange 223 HP Instant Support Professional Edition (ISPE) iii Macintosh iv maintenance agreements 222 online iii repacking printer 224 service dealers iv service information form 225 telephone iii customization utility 80 D darkness, setting 171 Data light 12 data transmission settings 176 date settings 172 date, setting 82 declaration of conformity 216 default settings drivers, changing 58 default settings, restoring 176 density settings 171 density, troubleshooting 130 Desktop Printer Utility, troubleshooting 140 Device Settings window, HP Toolbox 76 Diagnostics menu 178 DIMMs accessing 8 installing 191 types available 190 verifying installation 198 disk EIO slots 190 file directory, printing 160 font list, printing 87 installing 200 removing 201 DLC/LLC setting 176 ENWW

Section	Page
Printer basics	13
Quick access to printer information	14
User guide links	14
Where to look for more information	14
Printer configurations	15
Feature designations for the HP LaserJet 2400 series printer	15
Printer features	16
Printer parts	20
Interface ports	21
Control panel	22
Control-panel layout	22
Control-panel buttons	23
Control-panel lights	23
Printing control-panel menus	24
Using the printer Help system	24
Changing printer-control-panel configuration settings	25
Software	35
Operating systems and printer components	35
Printer drivers	36
Software for Macintosh computers	39
Installing the printing system software	40
Uninstalling the software	45
Selecting print media	46
Supported types and sizes of print media	46
Printing tasks	49
Selecting which tray is used for printing	50
Understanding tray order	50
Customizing tray 1 operation	50
Printing by type and size of media (locking trays)	51
Manually feeding media from tray 1	52
Selecting the correct fuser mode	53
Loading trays	54
Loading tray 1 (multipurpose tray)	54
Loading tray 2 (250-sheet tray)	55
Loading optional tray 3 (500-sheet tray)	57
Understanding media output options	59
Printing on envelopes	60
To load envelopes in tray 1	60
Printing on special media	62
Printing on labels	62
Printing on transparencies	63
Printing on custom-sized media or cardstock	63
Printing on letterhead, prepunched, or preprinted paper (single-sided)	64
Printing on both sides (duplexing)	66
Paper orientation for printing on both sides	66
Layout options for printing on both sides	67
To duplex by using the built-in duplexer	67
To duplex manually	68
Canceling a print job	69
Using the printer driver	70
Changing the settings for a print job	70
Changing default settings	70
Using printer-driver features	73
Printing watermarks	73
Printing multiple pages on one sheet of paper	74
Setting a custom paper size	74
Using EconoMode (draft) printing	75
Selecting print-quality settings	75
Using reduce/enlarge options	76
Selecting a paper source	76
Printing a cover, a different first or last page, or a blank page	77
Using job-storage features	78
Proofing and holding a job	78
Deleting a held job	78
Printing a private job	79
Deleting a private job	79
Managing and maintaining the printer	81
Using the embedded Web server	82
Opening the embedded Web server	82
Information tab	83
Settings tab	83
Networking tab	84
Other links	84
Using HP Web Jetadmin software	85
Using the HP Toolbox	86
Supported operating systems	86
Supported browsers	86
To view the HP Toolbox	87
Status tab	87
Troubleshooting tab	87
Alerts tab	88
Documentation tab	88
Device Settings window	88
Toolbox links	89
Other links	89
Uninstalling the HP Toolbox	90
To uninstall the HP Toolbox by using the Windows desktop shortcut	90
To uninstall the HP Toolbox by using Add/Remove Programs in the Windows control panel	90
Managing and configuring printer drivers	91
HP Web Jetadmin software plug-in	91
Customization utility	92
Configuring e-mail alerts	93
Setting the real-time clock	94
Setting the date and time	94
Checking the printer configuration	97
Menu map	97
Configuration page	97
Supplies status page	99
PS or PCL font list	99
Managing the print cartridge	101
HP print cartridges	101
Non-HP print cartridges	101
Print-cartridge authentication	101
Print-cartridge storage	101
Print-cartridge life expectancy	102
Checking the supply level	102
Cartridge-low and cartridge-out conditions	102
Cleaning the printer	104
Cleaning the outside	104
Cleaning the paper path and print-cartridge areas	104
Cleaning the fuser	105
Problem solving	107
Troubleshooting flowchart	108
1 Does the control panel display read READY?	108
2 Can you print a configuration page?	109
3 Can you print from a program?	110
4 Does the job print as expected?	112
5 Does the printer select the proper trays?	114
Solving general printing problems	116
Guidelines for using paper	120
Printing special pages	121
Clearing jams	122
Typical jam locations	122
Understanding printer messages	128
Using the printer online Help system	128
Resolving persistent messages	128
Correcting print-quality problems	140
Print-quality checklist	140
Image defect examples	140
Light print (partial page)	142
Light print (entire page)	142
Specks	142
Dropouts	143
Lines	143
Gray background	143
Toner smear	144
Loose toner	144
Repeating defects	145
Repeating image	145
Misformed characters	145
Page skew	146
Curl or wave	146
Wrinkles or creases	147
Vertical white lines	147
Tire tracks	147
White spots on black	148
Scattered lines	148
Blurred print	148
Random image repetition	149
Troubleshooting network printing problems	150
Troubleshooting common Windows problems	151
Troubleshooting common Macintosh problems	152
Troubleshooting common PostScript problems	158
General problems	158
Specific errors	158
Supplies and accessories	161
Ordering parts, accessories, and supplies	162
Ordering directly from HP	162
Ordering through service or support providers	162
Ordering directly through the embedded Web server (for printers that are connected to a network)	162
Ordering directly through the HP Toolbox software (for printers that are directly connected to a com ...	163
Part numbers	164
Paper-handling accessories	164
Print cartridges	164
Memory	164
Cables and interfaces	165
Print media	165
Control panel menus	169
Retrieve Job menu	170
Information menu	172
Paper Handling menu	173
Configure Device menu	177
Printing submenu	177
Print Quality submenu	180
System Setup submenu	184
I/O submenu	187
Resets submenu	188
Diagnostics menu	190
Service menu	191
Specifications	193
HP LaserJet 2400 series physical specifications	193
Electrical specifications	194
Acoustic emissions	195
Operating environment	196
Paper specifications	197
Printing and paper storage environment	197
Envelopes	198
Labels	200
Transparencies	200
Printer memory and expansion	201
Overview	202
Printer memory	203
To install printer memory	203
Installing CompactFlash cards	207
To install a CompactFlash card	207
Checking DIMM or CompactFlash installation	210
To verify that DIMMs or CompactFlash cards are installed correctly	210
Saving resources (permanent resources)	211
Installing an EIO card	212
To install an EIO card	212
To remove an installed EIO card	213
Printer commands	215
Understanding PCL 6 and PCL 5e printer command syntax	216
Combining escape sequences	216
Using escape characters	217
Selecting PCL 6 and PCL 5 fonts	217
Common PCL 6 and PCL 5 printer commands	218
Regulatory information	223
Introduction	223
FCC regulations	224
Environmental Product Stewardship program	225
Protecting the environment	225
Ozone production	225
Energy consumption	225
HP LaserJet printing supplies	225
Material safety data sheet	226
For more information	227
Declaration of conformity	228
Country-/region-specific safety statements	229
Laser safety statement	229
Canadian DOC statement	229
Japanese VCCI statement	229
Korean EMI statement	229
Finnish laser statement	230
Service and support	231
Hewlett-Packard limited warranty statement	231
Print Cartridge Limited Warranty Statement	233
Availability of support and service	234
HP maintenance agreements	234
Onsite service agreements	234
HP Express Exchange (U.S. and Canada only)	235
To use HP Express Exchange	235
Repacking the printer	236
To repack the printer	236
Service information form	237

Match case Limit results 1 per page

storing

supplies status page

supply level, checking

characters

misformed

133

cleaning

fuser

paper path

cleaning page

171

cleaning page, printing

clearable warnings

setting display time

clearable warnings setting

18, 174

clock, setting

commands

escape sequences

204, 205

font selection

205, 209

PCL

206

syntax

204

types of

203

communications settings

176

CompactFlash cards

accessing

installing

195

types available

190

verifying installation

198

configuration page

troubleshooting

configuration page, printing

configuration, driver

configurations, printer

Configure Device menu

165

consumables

recycling

213

contracts, maintenance

222

control panel

buttons

clearable warning settings

18, 174

Configure Device menu

165

date/time settings

172

Diagnostics menu

178

error messages

116

help

I/O menu

175

Information menu

160

language, selecting

21, 96, 175

lights

locating

8, 10

menu map, printing

12, 85

online Help

116

Paper Handling menu

161

print cartridge supply level, checking

Print Quality menu

168

Printing menu

165

Resets menu

176

Retrieve Job menu

158

settings

System Setup menu

172

troubleshooting

copies, default number of

165

counterfeit supplies

counts, page

Courier font settings

167

covers

first page, different paper

creased paper, troubleshooting

135

crooked pages

134

curled paper, troubleshooting

134

custom-size paper

printing on

settings

62, 164

tray settings

166

tray specifications

customer support

embedded Web server links

HP Express Exchange

223

HP Instant Support Professional Edition (ISPE)

iii

Macintosh

maintenance agreements

222

online

iii

repacking printer

224

service dealers

service information form

225

telephone

iii

customization utility

darkness, setting

171

Data light

data transmission settings

176

date settings

172

date, setting

declaration of conformity

216

default settings

drivers, changing

default settings, restoring

176

density settings

171

density, troubleshooting

130

Desktop Printer Utility, troubleshooting

140

Device Settings window, HP Toolbox

Diagnostics menu

178

DIMMs

accessing

installing

191

types available

190

verifying installation

198

disk

EIO slots

190

file directory, printing

160

font list, printing

installing

200

removing

201

DLC/LLC setting

176

228

Index

ENWW