HP 4100mfp HP LaserJet 4100mfp -User Guide - Page 97

Understanding mopy disk-error messages - firmware

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Understanding mopy disk-error messages The following table lists the mopy disk error numbers reported on the collation or job storage disk error pages that are printed when an error occurs. Mopy disk error messages Disk Error description error no. Solution 1 Disk volume not present-it may Initialize the hard disk. If the problem persists, be uninitialized. replace the hard drive. 3 A requested file or directory Possible data corruption has occurred. Delete could not be found. the job that prompted the error. 5 Invalid # of bytes given in a Possible data corruption has occurred. Delete read/write request. the job that prompted the error. 6 Attempt to create a file or You have sent a user name that is the same as directory that already exists. an existing directory. Change the user name in the driver and resend the job. 15 Bad disk. Initialize the hard disk. If the problem persists, replace the hard drive. 16 No volume label. Initialize the hard disk. If the problem persists, replace the hard drive. 23 Bad seek request-the resulting Possible data corruption has occurred. Delete offset would be negative. the job that prompted the error. 24 Unexpected internal error. q Possible data corruption has occurred. Delete the job that prompted the error. q A disk media problem has occurred. Initialize the hard disk. q If the problem persists on a hard drive, replace the hard drive. 55 Bad file system. q Possible data corruption has occurred. Delete the job that prompted the error. q Disk media problem has occurred. Initialize the hard disk. q If the problem persists on a hard drive, replace the hard drive. 56 Hardware failure. Replace the hard drive. 59 Stored jobs are stored in q Delete all jobs stored for a user. The directories created for each firmware automatically deletes the directory user. A limited number of for a user with no stored jobs. directories can be put on a disk q Delete other directories on the disk. and the maximum number of directories has been reached 70 Disk error Contact an HP-authorized service and support representative. Understanding mopy disk-error messages 95

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Understanding mopy disk-error messages
95
Understanding mopy disk-error messages
The following table lists the mopy disk error numbers reported on the collation or job
storage disk error pages that are printed when an error occurs.
Mopy disk error messages
Disk
error no.
Error description
Solution
1
Disk volume not present—it may
be uninitialized.
Initialize the hard disk. If the problem persists,
replace the hard drive.
3
A requested file or directory
could not be found.
Possible data corruption has occurred. Delete
the job that prompted the error.
5
Invalid # of bytes given in a
read/write request.
Possible data corruption has occurred. Delete
the job that prompted the error.
6
Attempt to create a file or
directory that already exists.
You have sent a user name that is the same as
an existing directory. Change the user name in
the driver and resend the job.
15
Bad disk.
Initialize the hard disk. If the problem persists,
replace the hard drive.
16
No volume label.
Initialize the hard disk. If the problem persists,
replace the hard drive.
23
Bad seek request—the resulting
offset would be negative.
Possible data corruption has occurred. Delete
the job that prompted the error.
24
Unexpected internal error.
●
Possible data corruption has occurred.
Delete the job that prompted the error.
●
A disk media problem has occurred.
Initialize the hard disk.
●
If the problem persists on a hard drive,
replace the hard drive.
55
Bad file system.
●
Possible data corruption has occurred.
Delete the job that prompted the error.
●
Disk media problem has occurred. Initialize
the hard disk.
●
If the problem persists on a hard drive,
replace the hard drive.
56
Hardware failure.
Replace the hard drive.
59
Stored jobs are stored in
directories created for each
user. A limited number of
directories can be put on a disk
and the maximum number of
directories has been reached
●
Delete all jobs stored for a user. The
firmware automatically deletes the directory
for a user with no stored jobs.
●
Delete other directories on the disk.
70
Disk error
Contact an HP-authorized service and support
representative.