HP 4100n HP LaserJet 4100 series printers - Getting Started Guide - Page 43

Common printer messages This table includes some of the most common printer messages. See the online user guide for a more complete list. Common printer messages Message Explanation ACCESS DENIED MENUS LOCKED BAD DUPLEXER CONNECTION The printer control panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator. The duplexer is not properly connected to the printer. Ensure that the right-angle power cord that shipped with the printer is being used. Try removing and reinstalling the duplexer. Then turn the printer off and back on. BAD ENV FEEDER CONNECTION The envelope feeder is not connected properly to the printer. Try removing and reinstalling the envelope feeder. Then turn the printer off and back on. BAD OPT TRAY CONNECTION CANNOT DUPLEX CLOSE REAR BIN CHECK INPUT DEVICE alternates with PAPER PATH OPEN PLEASE CLOSE IT CHECK OUTPUT DEVICE alternates with CLOSE OUTPUT DELIVERY PATH CHECKING PAPER PATH There is a problem with an optional 500-sheet paper tray connection with the printer: • the tray is not connected properly • more than two optional 500-sheet paper trays have been installed (the printer cannot support more than four trays total) • the electronics in the paper tray are faulty Try removing and reinstalling the paper tray. Then turn the printer off and back on. The printer cannot duplex because the rear output bin is open. Close the rear output bin. The optional input tray cannot feed paper to the printer because a door or paper guide is open. Check the doors and paper guides and close any that are open. The optional output device is not properly connected to the printer. A proper connection must be made for printing to continue. The engine is checking for possible paper jams or paper that was not cleared from the printer. 1-42 Quick Reference EN