HP 4100n HP LaserJet 4100 series printers - Getting Started Guide - Page 63

Gray background, Toner smear, Try using a different type of paper.

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Page 63 highlights

Gray background 1 Do not use paper that has already been run through the printer. 2 Print a few more pages to see if the problem corrects itself. 3 Turn over the stack of paper in the tray. Also, try rotating the paper 180°. 4 At the printer control panel, use the Print Quality Menu to decrease the toner density setting (see the online user guide for details). 5 Make sure that the environmental specifications for the printer are being met (see the online user guide for printer specifications). 6 Replace the toner cartridge. Toner smear See also "Loose toner" on page 1-63. 1 Print a few more pages to see if the problem corrects itself. 2 Try using a different type of paper. 3 Make sure that the environmental specifications for the printer are being met (see the online user guide for printer specifications). 4 Clean the inside of the printer and run a manual cleaning page to clean the fuser (see the online user guide for cleaning procedures). 5 Maintenance might be due. Check this by printing a copy of the supplies status page. If maintenance is due, order and install the printer maintenance kit (see the online user guide for details). 6 Replace the toner cartridge. 1-62 Quick Reference EN

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1-62
Quick Reference
EN
Gray background
1
Do not use paper that has already been run through the printer.
2
Print a few more pages to see if the problem corrects itself.
3
Turn over the stack of paper in the tray. Also, try rotating the paper
180
°
.
4
At the printer control panel, use the Print Quality Menu to
decrease the toner density setting (see the online user guide for
details).
5
Make sure that the environmental specifications for the printer are
being met (see the online user guide for printer specifications).
6
Replace the toner cartridge.
Toner smear
See also “Loose toner” on page 1-63.
1
Print a few more pages to see if the problem corrects itself.
2
Try using a different type of paper.
3
Make sure that the environmental specifications for the printer are
being met (see the online user guide for printer specifications).
4
Clean the inside of the printer and run a manual cleaning page to
clean the fuser (see the online user guide for cleaning
procedures).
5
Maintenance might be due. Check this by printing a copy of the
supplies status page. If maintenance is due, order and install the
printer maintenance kit (see the online user guide for details).
6
Replace the toner cartridge.