HP 4500 HP Color LaserJet 4500, 4500 N, 4500 DN Printer - User Guide, C4084-90 - Page 163
Color Printing Problems - color laserjet toner
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Color Printing Problems Printing black instead of color Problem Color mode is not selected in your software application or printer driver. The correct printer driver is not selected in your software application. The printer is not properly configured. No color appears on the configuration page. Solution Select color mode instead of grayscale or monochrome mode in your software application or printer driver. Select the correct printer driver. Verify the printer configuration by printing a configuration page. Consult your service representative. Missing color or incorrect shade Problem Solution Your media does not meet the specifications See the HP LaserJet Printer Family Paper for this printer. Specification Guide. You are operating the printer in excessively humid conditions. Verify that the printer's environment is within humidity specifications. The color density and balance are not set properly. See the adjusting color balance section in chapter 4. The toner density sensor may need cleaning. Clean the toner density sensor (see chapter 7 for cleaning instructions). EN Chapter 9 163