HP 5500hdn HP Color LaserJet 5500 series printer - User Guide - Page 128
Problemsolving, EN_WW, Flash disk X
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Control panel message Event log empty FLASH DEVICE FAILURE alternates with Ready For menus press Flash disk X initializing Do not power off FLASH FILE OPERATION FAILED alternates with Ready For menus press FLASH FILE SYSTEM IS FULL alternates with Ready For menus press FLASH IS WRITE PROTECTED alternates with Ready For menus press Genuine HP supplies installed INCORRECT CARTRIDGE alternates with For help press Incorrect PIN INCORRECT SUPPLIES For status press Description Recommended action SHOW EVENT LOG was selected No action necessary. from the control panel, and the event log is empty. A device failure has occurred on the 1. Printing may continue for jobs that do not specified storage device. require the Flash DIMM. 2. To remove this message from the display, turn the printer off and then back on. 3. If the message persists, remove and re-install the Flash DIMM. 4. If the message persists, replace the Flash DIMM. The new flash DIMM installed in slot No action necessary. X is initializing. The printer received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a non-existent directory). 1. Printing may continue. 2. Turn the printer off and then back on. 3. If the message reappears, there may be a problem with the software application. The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full. 1. Use HP Web Jetadmin software to delete files from the Flash Memory and try again. 2. To remove this message from the display, turn the printer off and then back on. The file system is protected and no new files can be written to it. 1. To enable writing to the Flash Memory, turn off write protection, using HP Web Jetadmin. 2. To remove this message from the display, turn the printer off and then back on. A new HP cartridge has been installed. The printer returns to the Ready state after approximately 10 seconds. No action necessary. An incorrect cartridge is installed in a slot and the cover is closed. 1. Press for help. 2. Press and to step through the instructions. 3. To exit help, press . The wrong PIN was entered. Re-enter PIN correctly. After three incorrect PIN entries, the printer will return to Ready. At least one supply item is incorrectly 1. Press and then press for help. positioned in the printer and another supply item is missing, incorrectly 2. Follow the instructions on the display to placed, out, or low. locate and replace the incorrect supply. 3. Press and to step through the instructions. 4. To exit help, press . 118 Chapter 8 Problemsolving EN_WW