HP 5500hdn HP Color LaserJet 5500 series printer - User Guide - Page 140

XX.YY JAM IN TOP

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Control panel message Warming up 10.XX.YY SUPPLIES ERROR For help press 13.XX.YY JAM IN TOP COVER AREA For help press 13.XX.YY JAM IN DUPLEX PATH For help press 13.XX.YY JAM IN PAPER INPUT PATH For help press Description The printer is coming out of Powersave mode. Printing will continue as soon as warmup is completed. The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. There is a jam in the top cover area. Recommended action No action necessary. 1. Turn the printer off and then back on. 2. Press for more information. 3. To exit help, press . 4. If the error persists, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. To exit help, press . 4. If the message persists after clearing all pages and exiting Help, contact HP Support. Note If JAM RECOVERY=OFF some pages will not be reprinted. Re-send the missing pages. There is a jam in the duplex path. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. To exit help, press . 4. If the message persists after clearing all pages and exiting Help, contact HP Support. Note If JAM RECOVERY=OFF some pages will not be reprinted. Re-send the missing pages. There is a jam in the paper input path. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. To exit help, press . 4. If the message persists after clearing all pages and exiting Help, contact HP Support. Note If JAM RECOVERY=OFF some pages will not be reprinted. Re-send the missing pages. 130 Chapter 8 Problemsolving EN_WW

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Control panel message
Description
Recommended action
Warming up
The printer is coming out of
Powersave mode. Printing will
continue as soon as warmup is
completed.
No action necessary.
10.XX.YY SUPPLIES
ERROR
For help press
The printer cannot read or write to
at least one print cartridge memory
tag, or at least one memory tag is
missing.
1.
Turn the printer off and then back on.
2.
Press
for more information.
3.
To exit help, press
.
4.
If the error persists, contact HP Support.
13.XX.YY JAM IN TOP
COVER AREA
For help press
There is a jam in the top cover area.
1.
Press
for detailed information about
clearing the jam.
2.
Press
and
to step through the
instructions.
3.
To exit help, press
.
4.
If the message persists after clearing
all pages and exiting Help, contact
HP Support.
Note
If
JAM RECOVERY=OFF
some pages will not
be reprinted. Re-send the missing pages.
13.XX.YY JAM IN
DUPLEX PATH
For help press
There is a jam in the duplex path.
1.
Press
for detailed information about
clearing the jam.
2.
Press
and
to step through the
instructions.
3.
To exit help, press
.
4.
If the message persists after clearing
all pages and exiting Help, contact
HP Support.
Note
If
JAM RECOVERY=OFF
some pages will not
be reprinted. Re-send the missing pages.
13.XX.YY JAM IN
PAPER INPUT PATH
For help press
There is a jam in the paper input
path.
1.
Press
for detailed information about
clearing the jam.
2.
Press
and
to step through the
instructions.
3.
To exit help, press
.
4.
If the message persists after clearing
all pages and exiting Help, contact
HP Support.
Note
If
JAM RECOVERY=OFF
some pages will not
be reprinted. Re-send the missing pages.
130
Chapter 8 Problemsolving
EN_WW