HP 5500hdn HP Color LaserJet 5500 series printer - User Guide - Page 176
Printer response problems
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Printer response problems The following table lists common printer response problems and suggested solutions for resolving them. Printer response problems Issue No display message Cause Solution The printer on/off button is in the off position. Verify that the printer is on. Fans may run while the printer is in Standby mode (off). The printer memory DIMMs are Verify that the printer memory defective or installed incorrectly. DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and the power receptacle. Turn off the printer and then disconnect and reconnect the power cord. Turn the printer back on. The line voltage is incorrect for the printer power configuration. Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer. The power cord is damaged or Replace the power cord. excessively worn. The power source receptacle is Connect the printer to a different not working correctly. power receptacle. 166 Chapter 8 Problemsolving EN_WW