HP Integrity BL870c HP Integrity iLO 2 Operations Guide, Eleventh Edition - Page 65

Mid Range PCI Backplane Power Behavior, Troubleshooting the Lights-Out Advanced KVM Card

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In the main iLO 2 web GUI, there are a number of new tools that are unique to the Integrity cell-based servers. Specifically, there are pull-down tabs that enable you to select individual partitions for power (on/off/reset) management, vMedia, and IRC / vKVM. The last two, vMedia and IRC, are enabled per partition with the Lights-Out Advanced KVM card. The pull-down tabs for vMedia and IRC only show partitions that have Lights-Out Advanced KVM cards installed. Mid Range PCI Backplane Power Behavior On Integrity cell-based servers, you can power off the Lights-Out Advanced KVM card separately from the iLO 2 management processor. For example, you can power off a partition containing a Lights-Out Advanced KVM card, while keeping other partitions powered on. Or, you can power off the entire complex (all the partitions). In either case, the iLO 2 management processor is still accessible because it is powered separately from the partitions. If iLO 2 is accessed while a partition is powered off, the Lights-Out Advanced KVM card in that partition could still appear in the partition drop-down lists for vMedia or IRC. However, you will not be able to start a vMedia or IRC session and the status will be "In use or unavailable". If a vMedia or IRC session was already open when the partition was powered off, the session window remains open, but is not active. Troubleshooting the Lights-Out Advanced KVM Card When troubleshooting the Lights-Out Advanced KVM card, consider the following: • Verify that the card is installed in the proper/supported slot. Be aware of slot restrictions. • Check for Lights-Out Advanced KVM card seating and connections to the slot connector. • Check that the slot MRL is closed. • Make sure the supported firmware version for the MP, the server, and the Lights-Out Advanced KVM card is installed. • Check that the Lights-Out Advanced and MP network cables are connected correctly. • Check the LED link indicators on the bulkhead LAN port. • Understand the Lights-Out Advanced RJ45 LAN connector LED definitions. • Check that the cables are correctly connected to the Lights-Out Advanced bulkhead ports (LAN, VGA, USB1, & USB2). • Check for the use of the correct DNS name for access/connection. • Check the web browser support and configuration/restrictions. Table 5-3 lists possible problems with the Lights-Out Advanced KVM card, and provides suggested solutions. Lights-Out Advanced KVM Card for sx2000 Servers 65

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In the main iLO 2 web GUI, there are a number of new tools that are unique to the Integrity
cell-based servers. Specifically, there are pull-down tabs that enable you to select individual
partitions for power (on/off/reset) management, vMedia, and IRC / vKVM. The last two, vMedia
and IRC, are enabled per partition with the Lights-Out Advanced KVM card. The pull-down
tabs for vMedia and IRC only show partitions that have Lights-Out Advanced KVM cards
installed.
Mid Range PCI Backplane Power Behavior
On Integrity cell-based servers, you can power off the Lights-Out Advanced KVM card separately
from the iLO 2 management processor. For example, you can power off a partition containing a
Lights-Out Advanced KVM card, while keeping other partitions powered on. Or, you can power
off the entire complex (all the partitions). In either case, the iLO 2 management processor is still
accessible because it is powered separately from the partitions.
If iLO 2 is accessed while a partition is powered off, the Lights-Out Advanced KVM card in that
partition could still appear in the partition drop-down lists for vMedia or IRC. However, you
will not be able to start a vMedia or IRC session and the status will be “In use or unavailable”.
If a vMedia or IRC session was already open when the partition was powered off, the session
window remains open, but is not active.
Troubleshooting the Lights-Out Advanced KVM Card
When troubleshooting the Lights-Out Advanced KVM card, consider the following:
•
Verify that the card is installed in the proper/supported slot. Be aware of slot restrictions.
•
Check for Lights-Out Advanced KVM card seating and connections to the slot connector.
•
Check that the slot MRL is closed.
•
Make sure the supported firmware version for the MP, the server, and the Lights-Out
Advanced KVM card is installed.
•
Check that the Lights-Out Advanced and MP network cables are connected correctly.
•
Check the LED link indicators on the bulkhead LAN port.
•
Understand the Lights-Out Advanced RJ45 LAN connector LED definitions.
•
Check that the cables are correctly connected to the Lights-Out Advanced bulkhead ports
(LAN, VGA, USB1, & USB2).
•
Check for the use of the correct DNS name for access/connection.
•
Check the web browser support and configuration/restrictions.
Table 5-3
lists possible problems with the Lights-Out Advanced KVM card, and provides
suggested solutions.
Lights-Out Advanced KVM Card for sx2000 Servers
65