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HP K550 User's Guide - Page 135

Printer Services tab - printhead cleaning

UPC - 882780070127

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system requirements 110 overheating of printer 40 ozone-depleting chemicals in product 122 P pages per minute (ppm) 111 pages per month (duty cycle) 110 paper. See media paper-feed problems troubleshooting 47 PCL 3 support 109 photo media guidelines 14 sizes supported, tray supporting 16 power specifications 112 troubleshooting 40 power cord statement 117 PowerSave mode 122 ppm. See pages per month (duty cycle) print quality diagnosing 31 troubleshooting 44 Print quality diagnostic page printing, understanding 31 print speed slow 41 print speeds 111 print technology 109 printer accessories installed, pages printed 75 administering 66, 67 configuring network settings 68 dimensions, weight 109 disposal 123 estimated ink levels 32 event log 75 lights reference 57 monitoring 66, 67 name and number 75 number 32 operating environment 112 packaging 123 pages printed 32 power consumption 122 printhead health 32 resetting network settings 38 returning 108 specifications 109 storage environment 112 printer driver changing settings 22 online help (Windows) 2 uninstalling 92 version 101 warranty 105 printer management problems troubleshooting 49 Printer Services tab Toolbox (Windows) 71 Printer Status tab Toolbox (Windows) 70 printhead latch illustration 5 printheads aligning 33 checking health 31 cleaning 33 cleaning contacts 34 first-installation and end-of- warranty dates 75 health, status 31, 75 ink usage 75 installing, replacing 36 lights 58 maintaining 31 part numbers 75, 98 purchasing online 96 supported 109 warranty 105, 108 printing changing settings 22 printing on both sides (duplexing) 24 printing problems troubleshooting 40 privacy while using HP Instant Support 73 processor specifications 110 purchasing online system requirements 96 Q quality. See print quality R radio interference reducing 90 regulatory information 118 readme 2 rear access panel clearing jams 54 illustration 7 recycling 123 registering printer Mac OS 72 Windows 71 regulatory information wireless products 118 regulatory model number 117 release notes 2 resolution dots per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 wireless settings 86 SES. See SecureEasySetup (SES) setup poster 2 Sleep mode 122 software installing on Mac OS 83 installing on Windows 79 warranty 105 sound pressure 113 specifications media 15 printer 109 system requirements 110 speeds. See print speeds storage environment specifications 112 support. See customer support T temperature information 112 text print speeds 111 troubleshooting 42, 45, 46 Toolbox (Windows) description 70 Information tab 71 ENWW Index 127

Section	Page
Getting started	9
Finding other resources for the product	10
Accessibility	12
Understanding the printer parts	13
Front view	13
Control panel	14
Back view	15
Installing the accessories	17
Installing the duplex unit	18
Installing tray 2	19
Using the printer	21
Selecting print media	22
Tips for selecting and using print media	22
Understanding specifications for supported media	23
Understanding supported sizes	23
Understanding supported media types and weights	25
Setting minimum margins	25
Loading media	27
Configuring trays	29
Changing print settings	30
To change settings from an application for current jobs (Windows)	30
To change default settings for all future jobs (Windows)	30
To change settings (Mac OS)	30
Canceling a print job	31
Printing on both sides (duplexing)	32
Guidelines for printing on both sides of a page	32
To perform duplexing (Windows)	32
To perform automatic duplexing (Mac OS)	33
Printing on special and custom-sized media	34
To print on special or custom-sized media (Windows)	34
To print on special or custom-sized media (Mac OS)	34
Maintaining and troubleshooting	37
Replacing the ink cartridges	38
Maintaining the printheads	39
To check printhead health	39
To print the print quality diagnostic page	39
To align the printheads	41
To calibrate the linefeed	41
To clean the printheads	41
To clean the printhead contacts manually	42
To replace the printheads	44
Calibrating the color	45
Troubleshooting tips and resources	46
General troubleshooting tips	47
Resolving printing problems	48
Printer shuts down unexpectedly	48
All printer lights are on	48
Printer is not responding (nothing prints)	48
Printer does not accept printhead	49
Printer takes a long time to print	49
Blank page printed	50
Something on the page is missing or incorrect	50
Placement of the text or graphics is wrong	50
Poor print quality and unexpected printouts	52
Poor quality printouts	52
Meaningless characters print	52
Ink is smearing	53
Ink is not filling the text or graphics completely	53
Output is faded or dull colored	53
Colors are printing as black and white	54
Wrong colors are printing	54
Printout shows bleeding colors	54
Colors do not line up properly	54
Lines or dots are missing from text or graphics	54
Resolving paper-feed problems	55
Tray cannot be inserted	55
Another paper-feed problem is occurring	55
Resolving printer management problems	57
Embedded Web server cannot be opened	57
Troubleshooting installation issues	58
Problems printing an alignment page	58
Problems installing software	58
Problems connecting to a network	58
Problems connecting to a wired network	59
Problems setting up or using wireless communication	59
Clearing jams	62
To clear a jam	62
To avoid jams	64
Printer lights reference	65
Interpreting control panel lights	66
Interpreting network connector lights	70
Configuring and managing the printer	73
Managing the printer	74
Overview of printer management tasks	74
Monitor the printer	75
Administer the printer	75
Configure network settings	76
Overview of printer management tools	77
Embedded Web server	77
To open the embedded Web server	77
Embedded Web server pages	77
Toolbox (Windows)	78
To open the Toolbox	78
Toolbox tabs	78
HP Printer Utility (Mac OS)	79
To open the HP Printer Utility	79
HP Printer Utility panels	80
Network Printer Setup Utility (Mac OS)	80
HP Web Jetadmin software	80
HP Instant Support	81
Security and privacy	81
To gain access to HP Instant Support	82
myPrintMileage	82
Understanding the configuration page	83
Configuring the printer (Windows)	87
Direct connection	87
To install the software before connecting the printer (recommended)	87
To connect the printer before installing the software	88
To share the printer on a locally shared network	88
Network Connection	89
To install a network printer	89
To install the printing software on client computers	90
To install the printer driver using Add Printer	90
Configuring the printer (Mac OS)	91
To install the software for network or direct connection (Mac OS X (10.2, 10.3, 10.4))	91
To share the printer on a locally shared network (Mac OS X (10.2, 10.3, 10.4))	91
Setting up the printer for wireless communication (HP Officejet Pro K550dtwn)	93
Understanding 802.11 wireless network settings	93
To set up the printer on an ad hoc network (Mac OS)	95
To set up the printer for wireless communication (Windows)	95
To set up wireless communication using SecureEasySetup (SES)	96
To set up wireless communication for multiple printers (Windows only)	97
To turn off wireless communication	97
Guidelines for reducing interference on a wireless network	98
Guidelines for ensuring wireless network security	98
Uninstalling the printer software	100
To uninstall the printer software (Windows)	100
To uninstall the printer software (Mac OS)	100
HP supplies and accessories	103
Ordering printing supplies online	104
Accessories	105
Supplies	106
Support and warranty	107
Obtaining electronic support	108
Obtaining HP telephone support	109
Before you call	109
Telephone support numbers	109
Hewlett-Packard limited warranty statement	113
Extent of limited warranty	113
Limitations of warranty	114
Limitations of liability	114
Local law	114
HP Inkjet Supplies - Warranty Quick Reference	116
Is your product covered under warranty?	116
HP Inkjet Supplies Expiration	116
How do you return a product?	116
Printer specifications	117
Regulatory information	123
FCC statement	124
Shielded cables	124
Exposure to radio frequency radiation	124
Other regulatory information	125
Regulatory information for wireless products	126
Notice to users in Canada/Note à l'attention des utilisateurs Canadien	126
Notice to users in Brail/Notificação de Normas de Uso de Dispositivos Sem Fio do Brasil	126
Notice to users in Italy	126
Notice to users in France	126
Notice to users in the European Union	127
Declaration of conformity	128
Environmental sustainability program	130
Reduction and elimination	130
Power consumption	130
Material safety data sheets	130
Recycling	131
Product packaging	131
Plastics	131
Disposal of waste equipment by users in private households in the European Union	131
HP products and supplies	131

Match case Limit results 1 per page

system requirements

110

overheating of printer

ozone-depleting chemicals in

product

122

pages per minute (ppm)

111

pages per month (duty cycle)

110

paper.

See

media

paper-feed problems

troubleshooting

PCL 3 support

109

photo media

guidelines

sizes supported, tray supporting

power

specifications

112

troubleshooting

power cord statement

117

PowerSave mode

122

ppm.

See

pages per month (duty

cycle)

print quality

diagnosing

troubleshooting

Print quality diagnostic page

printing, understanding

print speed slow

print speeds

111

print technology

109

printer

accessories installed, pages

printed

administering

66, 67

configuring network settings

dimensions, weight

109

disposal

123

estimated ink levels

event log

lights reference

monitoring

66, 67

name and number

number

operating environment

112

packaging

123

pages printed

power consumption

122

printhead health

resetting network settings

returning

108

specifications

109

storage environment

112

printer driver

changing settings

online help (Windows)

uninstalling

version

101

warranty

105

printer management problems

troubleshooting

Printer Services tab

Toolbox (Windows)

Printer Status tab

Toolbox (Windows)

printhead latch

illustration

printheads

aligning

checking health

cleaning

cleaning contacts

first-installation and end-of-

warranty dates

health, status

31, 75

ink usage

installing, replacing

lights

maintaining

part numbers

75, 98

purchasing online

supported

109

warranty

105, 108

printing

changing settings

printing on both sides (duplexing)

printing problems

troubleshooting

privacy while using HP Instant

Support

processor specifications

110

purchasing online

system requirements

quality.

See

print quality

radio interference

reducing

regulatory information

118

readme

rear access panel

clearing jams

illustration

recycling

123

registering printer

Mac OS

Windows

regulatory information

wireless products

118

regulatory model number

117

release notes

resolution

dots per inch (dpi)

112

SecureEasySetup (SES)

using

security

managing

security while using HP Instant

Support

wireless settings

SES.

See

SecureEasySetup (SES)

setup poster

Sleep mode

122

software

installing on Mac OS

installing on Windows

warranty

105

sound pressure

113

specifications

media

printer

109

system requirements

110

speeds.

See

print speeds

storage environment specifications

112

support.

See

customer support

temperature information

112

text

print speeds

111

troubleshooting

42, 45, 46

Toolbox (Windows)

description

Information tab

ENWW

Index

127