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HP K550 User's Guide - Page 136

Windows Connect Now, Printer Status tab - printing blank pages

UPC - 882780070127

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managing printer 66 myPrintMileage 71 opening 70 Printer Services tab 71 Printer Status tab 70 transparencies guidelines 15 trays capacities 17 clearing jams 54 installing tray 2 11 locking, setting default 21 output tray illustration 5 paper guides illustration 5 tray 1 illustration 5 tray 2 illustration 5 troubleshooting, cannot be inserted 47 troubleshooting, media not picked up 47 troubleshooting all lights are on 40 blank page printed 42 bleeding colors 46 colors 46 colors printing as black and white 46 cut-off pages, incorrect text or graphics placement 42 embedded Web server 49 faded or dull 45 general tips 39 ink not filling text or graphics completely 45 ink smearing 45 installation problems 50 meaningless characters print 44 media not coming out correctly 47 media not picked up from tray 47 missing lines or dots 46 missing or incorrect information 42 multiple pages are picked 48 network connection 50 paper-feed problems 47 poor print quality, unexpected printouts 44 printer lights 58 printer management problems 49 printer not responding, nothing prints 40 printheads 41 skewed pages 48 slow printing 41 tips 38 tray cannot be inserted 47 wired network 51 wireless communication 51 wrong colors 46 troubleshooting resources configuration page 75 HP Instant Support 73 two-sided printing accessory. See duplex unit U unexpected printouts troubleshooting 44 uninstalling 92 USB cable 97 connecting (Mac OS) 83 connecting (Windows) 79 connector illustration 7 specifications 109 USB flash drives supported 113 using 89 V voltage specifications 112 W warranty accessories, printer driver, supplies 105 statement 105 websites Apple 83 printer information, product support 100 Windows changing default print settings 22 changing print settings 22 duplexing 24 installing software 79 managing printer 66 printing special, custom-sized media 26 setting up on network 81 setting up wireless communication 87 sharing printer 80 uninstalling 92 Windows Connect Now 89 wireless communication reducing interference 90 setting up on Mac OS 87 setting up on Windows 87 setting up printer 85 Wireless Configuration Utility 89 128 Index ENWW

Section	Page
Getting started	9
Finding other resources for the product	10
Accessibility	12
Understanding the printer parts	13
Front view	13
Control panel	14
Back view	15
Installing the accessories	17
Installing the duplex unit	18
Installing tray 2	19
Using the printer	21
Selecting print media	22
Tips for selecting and using print media	22
Understanding specifications for supported media	23
Understanding supported sizes	23
Understanding supported media types and weights	25
Setting minimum margins	25
Loading media	27
Configuring trays	29
Changing print settings	30
To change settings from an application for current jobs (Windows)	30
To change default settings for all future jobs (Windows)	30
To change settings (Mac OS)	30
Canceling a print job	31
Printing on both sides (duplexing)	32
Guidelines for printing on both sides of a page	32
To perform duplexing (Windows)	32
To perform automatic duplexing (Mac OS)	33
Printing on special and custom-sized media	34
To print on special or custom-sized media (Windows)	34
To print on special or custom-sized media (Mac OS)	34
Maintaining and troubleshooting	37
Replacing the ink cartridges	38
Maintaining the printheads	39
To check printhead health	39
To print the print quality diagnostic page	39
To align the printheads	41
To calibrate the linefeed	41
To clean the printheads	41
To clean the printhead contacts manually	42
To replace the printheads	44
Calibrating the color	45
Troubleshooting tips and resources	46
General troubleshooting tips	47
Resolving printing problems	48
Printer shuts down unexpectedly	48
All printer lights are on	48
Printer is not responding (nothing prints)	48
Printer does not accept printhead	49
Printer takes a long time to print	49
Blank page printed	50
Something on the page is missing or incorrect	50
Placement of the text or graphics is wrong	50
Poor print quality and unexpected printouts	52
Poor quality printouts	52
Meaningless characters print	52
Ink is smearing	53
Ink is not filling the text or graphics completely	53
Output is faded or dull colored	53
Colors are printing as black and white	54
Wrong colors are printing	54
Printout shows bleeding colors	54
Colors do not line up properly	54
Lines or dots are missing from text or graphics	54
Resolving paper-feed problems	55
Tray cannot be inserted	55
Another paper-feed problem is occurring	55
Resolving printer management problems	57
Embedded Web server cannot be opened	57
Troubleshooting installation issues	58
Problems printing an alignment page	58
Problems installing software	58
Problems connecting to a network	58
Problems connecting to a wired network	59
Problems setting up or using wireless communication	59
Clearing jams	62
To clear a jam	62
To avoid jams	64
Printer lights reference	65
Interpreting control panel lights	66
Interpreting network connector lights	70
Configuring and managing the printer	73
Managing the printer	74
Overview of printer management tasks	74
Monitor the printer	75
Administer the printer	75
Configure network settings	76
Overview of printer management tools	77
Embedded Web server	77
To open the embedded Web server	77
Embedded Web server pages	77
Toolbox (Windows)	78
To open the Toolbox	78
Toolbox tabs	78
HP Printer Utility (Mac OS)	79
To open the HP Printer Utility	79
HP Printer Utility panels	80
Network Printer Setup Utility (Mac OS)	80
HP Web Jetadmin software	80
HP Instant Support	81
Security and privacy	81
To gain access to HP Instant Support	82
myPrintMileage	82
Understanding the configuration page	83
Configuring the printer (Windows)	87
Direct connection	87
To install the software before connecting the printer (recommended)	87
To connect the printer before installing the software	88
To share the printer on a locally shared network	88
Network Connection	89
To install a network printer	89
To install the printing software on client computers	90
To install the printer driver using Add Printer	90
Configuring the printer (Mac OS)	91
To install the software for network or direct connection (Mac OS X (10.2, 10.3, 10.4))	91
To share the printer on a locally shared network (Mac OS X (10.2, 10.3, 10.4))	91
Setting up the printer for wireless communication (HP Officejet Pro K550dtwn)	93
Understanding 802.11 wireless network settings	93
To set up the printer on an ad hoc network (Mac OS)	95
To set up the printer for wireless communication (Windows)	95
To set up wireless communication using SecureEasySetup (SES)	96
To set up wireless communication for multiple printers (Windows only)	97
To turn off wireless communication	97
Guidelines for reducing interference on a wireless network	98
Guidelines for ensuring wireless network security	98
Uninstalling the printer software	100
To uninstall the printer software (Windows)	100
To uninstall the printer software (Mac OS)	100
HP supplies and accessories	103
Ordering printing supplies online	104
Accessories	105
Supplies	106
Support and warranty	107
Obtaining electronic support	108
Obtaining HP telephone support	109
Before you call	109
Telephone support numbers	109
Hewlett-Packard limited warranty statement	113
Extent of limited warranty	113
Limitations of warranty	114
Limitations of liability	114
Local law	114
HP Inkjet Supplies - Warranty Quick Reference	116
Is your product covered under warranty?	116
HP Inkjet Supplies Expiration	116
How do you return a product?	116
Printer specifications	117
Regulatory information	123
FCC statement	124
Shielded cables	124
Exposure to radio frequency radiation	124
Other regulatory information	125
Regulatory information for wireless products	126
Notice to users in Canada/Note à l'attention des utilisateurs Canadien	126
Notice to users in Brail/Notificação de Normas de Uso de Dispositivos Sem Fio do Brasil	126
Notice to users in Italy	126
Notice to users in France	126
Notice to users in the European Union	127
Declaration of conformity	128
Environmental sustainability program	130
Reduction and elimination	130
Power consumption	130
Material safety data sheets	130
Recycling	131
Product packaging	131
Plastics	131
Disposal of waste equipment by users in private households in the European Union	131
HP products and supplies	131

Match case Limit results 1 per page

managing printer

myPrintMileage

opening

Printer Services tab

Printer Status tab

transparencies

guidelines

trays

capacities

clearing jams

installing tray 2

locking, setting default

output tray illustration

paper guides illustration

tray 1 illustration

tray 2 illustration

troubleshooting, cannot be

inserted

troubleshooting, media not

picked up

troubleshooting

all lights are on

blank page printed

bleeding colors

colors

colors printing as black and

white

cut-off pages, incorrect text or

graphics placement

embedded Web server

faded or dull

general tips

ink not filling text or graphics

completely

ink smearing

installation problems

meaningless characters print

media not coming out correctly

media not picked up from tray

missing lines or dots

missing or incorrect information

multiple pages are picked

network connection

paper-feed problems

poor print quality, unexpected

printouts

printer lights

printer management problems

printer not responding, nothing

prints

printheads

skewed pages

slow printing

tips

tray cannot be inserted

wired network

wireless communication

wrong colors

troubleshooting resources

configuration page

HP Instant Support

two-sided printing accessory.

See

duplex unit

unexpected printouts

troubleshooting

uninstalling

USB

cable

connecting (Mac OS)

connecting (Windows)

connector illustration

specifications

109

USB flash drives

supported

113

using

voltage specifications

112

warranty

accessories, printer driver,

supplies

105

statement

105

websites

Apple

printer information, product

support

100

Windows

changing default print settings

changing print settings

duplexing

installing software

managing printer

printing special, custom-sized

media

setting up on network

setting up wireless

communication

sharing printer

uninstalling

Windows Connect Now

wireless communication

reducing interference

setting up on Mac OS

setting up on Windows

setting up printer

Wireless Configuration Utility

128

Index

ENWW