HP K550 User's Guide - Page 57
Resolving printer management problems, Embedded Web server cannot be opened, Check your network setup - cables
UPC - 882780070127
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Resolving printer management problems This section provide solutions to common problems that involve managing the printer. Embedded Web server cannot be opened Check your network setup ● Make sure you are not using a phone cord or a cross cable to connect the printer to the network. See Configuring the printer (Windows) or Configuring the printer (Mac OS). ● Make sure the network cable is securely connected to the printer. ● Make sure the network hub, switch, or router is turned on and working properly. Check the computer ▲ Make sure the computer that you are using is connected to the network. Check your Web browser ▲ Make sure the Web browser meets the minimum system requirements. See System requirements. Check the printer IP address ● Print the configuration pages of the printer, and locate the printer's IP address on the second page. See Understanding the configuration page. ● Ping the printer using the IP address from an MS-DOS prompt. For example, if the IP address is 123.123.123.123, type the following at the MS-DOS prompt: C:\Ping 123.123.123.123 If a reply appears, the IP address is correct. If a time-out response appears, the IP address is incorrect. ENWW Resolving printer management problems 49