HP Officejet K7100 User Guide - Page 102
Check the media type, Check the margin settings, Ink is not filling the text or graphics completely
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Check the media type Some types of media do not accept ink well. Ink will dry more slowly and smearing may occur. See Selecting print media on page 27. Check the margin settings ● If you are using a computer running Windows, make sure the Minimize Margins option is not selected. See Changing print settings on page 39. NOTE: You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the feature from the What do you want to do? drop-down list. ● Increase the margins in your document. For more information, see the documentation included with your software application. Ink is not filling the text or graphics completely The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed. Replace the missing print cartridge with a new one (see Inserting the print cartridges on page 20). Verify the ink levels of the print cartridges One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see Printing a diagnostics page on page 83). If the Toolbox is installed, you can find ink-level information by clicking the Printer Status tab. If the print cartridge is low on ink, replace it (see Inserting the print cartridges on page 20). The print cartridges may need to be cleaned Perform the auto-clean procedure (see Cleaning the print cartridges on page 22). Check the media type Some types of media do not accept ink well. Ink will dry more slowly and smearing may occur. See Selecting print media on page 27. The print settings may need to be changed Increase the print settings to a higher quality mode (for example, Draft to Normal, or Normal to Best). Output is faded or dull colored Check the print mode The FastNormal and Draft modes in the printer driver allow you to print at a faster rate. They are good for printing drafts. To get better results, select Normal or Best. See Changing print settings on page 39. 92 Chapter 6 Troubleshooting ENWW