HP Officejet Pro 8100 User Guide - Page 57
HP Utility Mac OS X, Print Quality Report - clean printhead
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Solution 6: Print and evaluate a print quality report Solution: To print a print quality report • Control panel: Press and hold the (Power) button, press the (Cancel) button seven times, press the (Resume) button two times, and release the (Power) button. • Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. If defects are seen on the Print Quality Diagnostic report, follow the steps below: 1. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bars or patterns, check for depleted ink cartridges, and replace the ink cartridge that corresponds to the defective color bar or color pattern. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to make sure they are properly installed. 2. Align the printhead. For more information, see Align the printhead. 3. Clean the printhead. For more information, see Clean the printhead. 4. Replace the printhead. For more information, see Remove and reinstall the printhead. Cause: Print quality problems can have many causes: software settings, a poor image file, or the printing system itself. If you are unhappy with the quality of your Print quality troubleshooting 53