HP Pavilion n3210 HP Pavilion Notebook PC N321x - Most Recent Information - Page 106

Recovery CD Problems, Serial, Parallel, and USB Problems

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Solving Problems with Your Computer Troubleshooting Techniques Recovery CD Problems If an error message "Windows cannot find wordpad.exe" appears after inserting the Recovery CD • The system is trying to open the readme.doc file in WordPad, but cannot locate the wordpad.exe program file. Under Windows 98, this error message may appear after inserting the Recovery CD. To indicate the location of this file, type C:\Program Files\Accessories in the Program Not Found error message box. Serial, Parallel, and USB Problems If a serial mouse doesn't work • First, make certain you completely followed the manufacturer's installation instructions to install the mouse properly. • Check the port connection to see if it's loose. • Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Components menu, check that Serial Port is enabled. • If you suspend and resume, reboot the computer to reenable the mouse. If a serial modem doesn't work properly • In Windows Help use the Modem Troubleshooter. • Check the port connection (it may be loose). • Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Advanced menu, check that Serial Port is enabled. 106 Setup Guide

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Solving Problems with Your Computer
Troubleshooting Techniques
106
Setup Guide
Recovery CD Problems
If an error message “Windows cannot find wordpad.exe” appears after inserting the
Recovery CD
•
The system is trying to open the readme.doc file in WordPad, but cannot locate the
wordpad.exe program file. Under Windows 98, this error message may appear after
inserting the Recovery CD. To indicate the location of this file, type C:\Program
Files\Accessories in the Program Not Found error message box.
Serial, Parallel, and USB Problems
If a serial mouse doesn’t work
•
First, make certain you completely followed the manufacturer’s installation
instructions to install the mouse properly.
•
Check the port connection to see if it’s loose.
•
Check settings in BIOS Setup.
1.
From the Start menu, shut down, then restart the computer.
2.
When you see the HP logo, press F2 to enter the BIOS Setup utility.
3.
From the Components menu, check that Serial Port is enabled.
•
If you suspend and resume, reboot the computer to reenable the mouse.
If a serial modem doesn’t work properly
•
In Windows Help use the Modem Troubleshooter.
•
Check the port connection (it may be loose).
•
Check settings in BIOS Setup.
1.
From the Start menu, shut down, then restart the computer.
2.
When you see the HP logo, press F2 to enter the BIOS Setup utility.
3.
From the Advanced menu, check that Serial Port is enabled.