Setup Guide
7
Expanding the Hibernate Partition
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83
Service and Support
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85
Hewlett-Packard Limited Warranty Statement
............................................................
86
Getting Support for Your HP Notebook PC
................................................................
88
To use the
User’s Guide
.........................................................................................
88
To get help from the HP notebook Web site
..........................................................
88
To get support from the HP Customer Care Web site
............................................
89
To call the HP Customer Care Center
....................................................................
89
Obtaining Repair Service
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91
To receive warranty repair service
.........................................................................
91
To repair your computer outside the warranty period
............................................
91
To prepare your computer for shipment
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91
Solving Problems with Your Computer
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93
Troubleshooting Techniques
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94
Audio Problems
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94
CD-ROM Drive Problems
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94
Display Problems
....................................................................................................
95
DVD Problems
........................................................................................................
97
Hard Disk Drive Problems
.....................................................................................
98
Heat Problems
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99
Keyboard, Touch Pad, and Mouse Problems
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99
Memory Problems
................................................................................................
100
MIDI Problems
.....................................................................................................
100
Modem Problems
..................................................................................................
100
PC Card (PCMCIA) Problems
.............................................................................
101
Performance Problems
..........................................................................................
102
Port Replicator Problems
......................................................................................
103
Power and Battery Problems
................................................................................
103
Printing Problems
.................................................................................................
105
Recovery CD Problems
........................................................................................
106
Serial, Parallel, and USB Problems
......................................................................
106
Startup Problems
...................................................................................................
107
Suspending and Resuming Problems
...................................................................
108
Testing Hardware Operation
......................................................................................
109
Recovering and Reinstalling Software
.......................................................................
111
To recover the factory installation of your hard disk
...........................................
111
To replace a damaged Recovery CD
....................................................................
112
To update the HP Notebook BIOS
.......................................................................
112
To recover an application
.....................................................................................
113
Specifications and Regulatory Information
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115
Hardware and Software Specifications
......................................................................
116