HP Tc4100 hp server tc4100 operation and maintenance guide (English, 2.1) - Page 73

Restart your HP Server., Mouse and Keyboard

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Chapter 4 Error Messages Table 4-1. POST Error Codes Code 0100 0101 0102 0103 0105 0106 0108 Description Problem/Solution Keyboard error during A key on the keyboard has been pressed during POST of the HP POST Server. To correct this: 1. Ensure nothing is placed on the keyboard and no key is accidentally pressed down. 2. Reboot the server. 3. If the error persists, your keyboard may need to be replaced. Contact your service representative. Keyboard error The keyboard has reported an error during its self-test. To correct this: 1. Restart your HP Server. 2. If the error persists, your keyboard may need to be replaced. Contact your service representative. Keyboard controller POST has detected a general failure in the integrated keyboard error controller. To verify this error: 1. Restart your HP Server. 2. If the error persists, your keyboard may need to be replaced. Contact your service representative. Keyboard is not connected POST has detected the keyboard is not connected. To correct this: 1. Verify the keyboard connector is firmly connected. 2. Reboot the server. 3. If the problem persists, your keyboard cable may be damaged or your keyboard may need to be replaced. Contact your service representative. Mouse boot error The system board has detected a mouse error during POST. To correct this: 1. Clean the mouse and its moving ball as described in the User's Guide. 2. If the problem persists, your mouse may need to be replaced. Contact your service representative. Mouse is not responding The system board has detected the mouse is not responding. To correct this: 1. If the mouse has just been removed, press Esc to automatically validate the change. 2. Otherwise, verify the mouse connector is firmly connected. 3. If the problem persists, your mouse may need to be replaced. Contact your service representative. Mouse and Keyboard POST has detected the mouse and keyboard connections are reversed. connections reversed To correct this: 1. Turn the server off. 2. Swap the mouse and keyboard connections. 3. Turn on the server power and reboot the server. 71

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71
Chapter 4
Error Messages
0100
Keyboard error during
POST
A key on the keyboard has been pressed during POST of the HP
Server.
To correct this:
1.
Ensure nothing is placed on the keyboard and no key is acciden-
tally pressed down.
2.
Reboot the server.
3.
If the error persists, your keyboard may need to be replaced. Con-
tact your service representative.
0101
Keyboard error
The keyboard has reported an error during its self-test.
To correct this:
1.
Restart your HP Server.
2.
If the error persists, your keyboard may need to be replaced. Con-
tact your service representative.
0102
Keyboard controller
error
POST has detected a general failure in the integrated keyboard
controller.
To verify this error:
1.
Restart your HP Server.
2.
If the error persists, your keyboard may need to be replaced. Con-
tact your service representative.
0103
Keyboard is not
connected
POST has detected the keyboard is not connected.
To correct this:
1.
Verify the keyboard connector is firmly connected.
2.
Reboot the server.
3.
If the problem persists, your keyboard cable may be damaged or
your keyboard may need to be replaced. Contact your service rep-
resentative.
0105
Mouse boot error
The system board has detected a mouse error during POST.
To correct this:
1.
Clean the mouse and its moving ball as described in the User's
Guide.
2.
If the problem persists, your mouse may need to be replaced. Con-
tact your service representative.
0106
Mouse is not
responding
The system board has detected the mouse is not responding.
To correct this:
1.
If the mouse has just been removed, press Esc to automatically
validate the change.
2.
Otherwise, verify the mouse connector is firmly connected.
3.
If the problem persists, your mouse may need to be replaced. Con-
tact your service representative.
0108
Mouse and Keyboard
connections reversed
POST has detected the mouse and keyboard connections are reversed.
To correct this:
1.
Turn the server off.
2.
Swap the mouse and keyboard connections.
3.
Turn on the server power and reboot the server.
Table 4-1.
POST Error Codes
Code
Description
Problem/Solution